Online Customer Service at Turkish Airlines

26.10.2004

Turkish Airlines has started an ’Online Customer Service’ at www.turkishairlines.com where passengers can air their views and complaints by clicking on one of the icons for Compliment, Comment and Complaint under the ’SHARE WITH US’ menu on the airline website. Passengers can complete their transactions after filling in the information boxes in the window that comes up for Miles & Miles or Online Services Members. Non-members may fill in a brief form accessed via the new membership link and share their suggestions and complaints with authorized Turkish Airlines’ officials.