Important Notes For Upgrades
“Important Notes For Upgrades” please visit www.new-milesandsmiles.com
The opportunity to upgrade is within your reach!
From 22nd of February, using your miles, you can upgrade your flight class from Economy Class to Comfort Class or from Comfort Class to Business Class for our routes with Comfort cabin. Get upgraded yourself, extend your flight comfort.
As a member of the Miles&Smiles Program you can have your paid Economy Class,Comfort Class or Business Class ticket, with which you can accrue miles on the scheduled flights of Turkish Airlines, upgraded to Comfort Class, Business Class or First Class in return for miles.
Upgrading your Economy Class tickets to Comfort Class or Business Class and also Comfort Class tickets to Business Class is so easy. You are required to have a valid and paid Economy Class ,Comfort Class or paid Business Class ticket eligible for mileage accrual with confirmed reservation (in Comfort,Business) to get yourself upgraded
|Upgrade options||Eligible Upgrade Fare Classes||Upgrade Class|
|* Economy Class to Comfort Class||E,Q,T,L||A|
|** Economy Class to Comfort Class||Y,B,M,K,H,S||A|
|* Economy Class to Business Class||E,Q,T,L||J|
|** Economy Class to Business Class||Y,B,M,K,H,S||J|
|Comfort Class to Business Class||U,A||J|
* Low paid Economy: (The necessary mileage for low paid tickets upgrade transactions are different.) Düşük ücretli ekonomi sınıf biletlerin upgrade işlemlerinde gerekli mil miktarları farklıdır)
** Well paid Economy
Economy ticket fare classes on your ticket.
You must have completed Comfort Class or Business Class upgrade transactions at latest 24 hours piror to departure at the sales offices of Turkish Airlines or via our call center +90 212 444 0 849
Upgrade your flight class... It's so easy!You are required to have a valid and paid Economy Class or Business Class ticket eligible for mileage accrual with confirmed reservation to get yourself upgraded to Comfort Class,Business Class or First Class.
PLEASE REMEMBER: FIRST CLASS UPGRADING IS NOT POSSIBLE AT CHECK-IN OR PRIOR TO BOARDING THE AIRCRAFT.
Important notes with regard to upgrading:
It may not be possible to upgrade your ticket during certain times of the year especially in the high season and on routes of high demand.
Miles earned for travel using upgrade award will be based on the original class of the service purchased.
If you have your ticket upgraded by spending miles from your Miles&Smiles membership account, you cannot use companion tickets in an upgraded class.
The total miles required for upgrade is the same for adults and children.
The miles required for upgrade are deducted from the member's own account. In case of insufficient miles accumulated, miles cannot be pooled with those of other members.
Travel agents are not authorized to make upgrades.
An upgraded ticket is subject to precisely the same rules and conditions of the original ticket.
If the upgraded ticket is returned, it can be refunded according to the regulations of the original ticket.
award tickets and companion tickets cannot be upgraded.
Upgrade is not possible on code-share flights where Turkish Airlines is not the operating carrier.
Upgrading is applicable for one-way travel only.
Upgrade transaction cannot be completed online.