Upgrade

THY Upgrade Table

“Information of Upgrade” please visit www.new-milesandsmiles.com

Upgrade your flight class... It's so easy!Upgrade Flight Ticket

As a member of the Miles&Smiles Program you can have your paid Economy Class,Comfort Class or Business Class ticket, with which you can accrue miles on the scheduled flights of Turkish Airlines, upgraded to Comfort Class, Business Class in return for miles. Get upgraded yourself, extend your flight comfort.


You are required to have a valid and paid Economy Class ,Comfort Class or paid Business Class  ticket eligible for mileage accrual with confirmed reservation to get yourself upgraded.

Upgrade options Eligible Upgrade Fare Classes   Upgrade Class
* Economy Class to Comfort Class   E,Q,T,L   A
** Economy Class to Comfort Class Y,B,M,K,H,S   A
* Economy Class to Business Class   E,Q,T,L  J
** Economy Class to Business Class Y,B,M,K,H,S   J
Comfort Class to Business Class U,O,A  J
Business Class to First Class C,D,J  F

* Low paid Economy: (The necessary mileage for low paid tickets upgrade transactions are different.)
** Well paid Economy
Economy ticket fare classes on your ticket.

There must be seat available and you need to have a confirmed reservation in booking class A for Comfort Class, booking class J for Business Class
You must have completed Comfort Class or Business Class upgrade transactions at latest 24 hours piror to departure and First Class upgrade transactions, at latest 12 hours prior to departure, at the sales offices of Turkish Airlines or via our call center +90 212 444 0 849
The miles required are automatically deducted from your Miles&Smiles membership account once upgrade transactions have been completed.
Please remember that it is important and necessary to have your upgrade stated on your ticket. Classic, Classic Plus, Elite and Elite Plus members can have their flight class upgraded to Comfort Class or Business Class at time of check-in by redeeming miles from their Miles&Smiles accounts. This last minute upgrade service is only eligible for Comfort or Business Class upgrades.

You can make the reservation for your upgrade at Turkish Airlines Sales and Reservation Offices, or at our authorized agents, upon presenting your membership number. Please remember to provide your Miles&Smiles membership card and present your paid tickets while giving a written request to Turkish Airlines Sales Offices. 

The miles required are automatically deducted from your Miles&Smiles membership account once upgrade transactions have been completed.

Please remember that it is important and necessary to have your upgrade stated on your ticket. Classic, Classic Plus, Elite and Elite Plus members can have their flight class upgraded to Comfort Class or Business Class at time of check-in by redeeming miles from their Miles&Smiles accounts. This last minute upgrade service is only eligible for Comfort or  Business Class upgrades.

You must have completed First Class  upgrade transactions, at latest 12 hours  prior to departure, at the sales offices of Turkish Airlines.

 

Important notes with regard to upgrading:Upgrade Flight Ticket

Upgrades are available to the next higher class of service. Double Class upgrades are not permitted. 

It may not be possible to upgrade your ticket during certain times of the year especially in the high season and on routes of high demand. 

Miles earned for travel using upgrade award will be based on the original class of the service purchased.

If you have your ticket upgraded by spending miles from your Miles&Smiles membership account, you cannot use companion tickets in an upgraded class. 

The total miles required for upgrade is the same for adults and children. 

The miles required for upgrade are deducted from the member's own account. In case of insufficient miles accumulated, miles cannot be pooled with those of other members. 

Travel agents are not authorized to make upgrades.

An upgraded ticket is subject to precisely the same rules and conditions of the original ticket.

If the upgraded ticket is returned, it can be refunded according to the regulations of the original ticket.

award tickets and companion tickets cannot be upgraded.

Upgrade is not possible on code-share flights where Turkish Airlines is not the operating carrier. 

Upgrading is applicable for one-way travel only.