1. General

  • Except as provided in Paragraph 2, 3, 4, 5 and 6 of this article, these Conditions of Carriage apply to all carriage by air of passenger and baggage, performed by Carrier for reward.
  • These conditions also apply to gratuitous and reduced fare carriage except to the extent that Carrier has provided otherwise in its Regulations or in the relevant contracts, passes or tickets.

2. Carriage To/From Canada and USA

  • Carriage To/From Canada : These conditions apply to carriage between places in Canada or between a place in Canada and any place outside thereof only to the extent they are incorporated in tariffs in force in Canada

  • Carriage to/from USA : These conditions do not apply to air transportation as defined in the U.S Federal Aviation Act of 1958.

3. Charters

If carriage is performed pursuant to a charter agreement, these conditions apply only to the extent they are incorporated by reference by the terms of the charter agreement and the charter ticket.

4. Overriding Law

To the extent that any provision contained or refered to herein is contrary to anything contained in the Convention where applicable and any applicable laws, government regulations, orders or requirements that can not be waived by agreement of the parties such provision shall not apply. The invalidity of any provision shall not affect the validity of any other person.

5. Conditions Prevail Over Regulations

Except as provided herein, in the event of inconsistency between these Conditions and Carrier's Regulations, these conditions shall prevail, except where tariffs in force in the USA or Canada apply, in which case the tariffs shall prevail.

As an exception to the provisions of 2.5, exclusively for domestic flights within Turkey, the conditions of domestic carriage contained in the passenger ticket or provided in Carrier's Regulations shall prevail over the Conditions of Carriage herein. The Conditions of Carriage herein shall also apply to the domestic flights in Turkey unless contrary to the conditions and regulations relating to this domestic carriage.

7. Code Share Flights

On some routes the carrier offers its services together with other air carriers, under arrangements known as “ Code Shares”. This means that even if you have a reservation with the carrier and hold a ticket where the name or Airline Code of the carrier is indicated as the “carrier” another air carrier may operate the aircraft. In case of such a “Code Share”, the Carrier or its agents will advise you of this fact at the time you make the reservation.

For Code Share services on flights operated by another carrier, these Conditions of Carriage shall apply to such transportation. However, Code Share partners may have rules with respect to the operation of its own flights,which may differ from Carrier rules. Those rules are incorporated herein by reference and form a part of these Conditions of Carriage.

You should review the rules for flights operated by another carrier under a Code Share agreement and familiarize yourself with such things as flight check-in time limits, requirements and policies regarding accompanied/unaccompanied minors, Passengers With Disability, carriage of animals, refusal to transport, baggage allowance/ acceptance among others.

These may be obtained directly from the other carriers. Click here for information.

Does not apply for a flight to and from any destinations in the USA.