Turkish Airlines Copyright © 1996 -2013
- Announcements
- To the Attention of Sabiha Gökçen Connecting Flight Passengers(14.05.2013)
- Changed on Customer Relations Centre e-Mail Address(19.02.2013)
- Warning: Attention to Fake E-mails(20.02.2013)
- Attention for passengers who visit Europe!(26.02.2013)
- Important Information for Turkish Airlines South Africa Passengers(28.09.2012)
- New Passport Regulation for Children in EU(26.02.2013)
- Shiraz - Iran Flights (SYZ)(07.09.2011)
Services for travelers with disabilities on USA flights
23.07.2009
Complaint Resolution Official (CRO)
If you have any difficulties or problems while travelling on Turkish Airlines, you may ask any ground staff or crew member for a Complaint Resolution Official (CRO).
Our CRO’s are available during operating hours at all our U.S. and İstanbul airports.CRO hotline for USA and Istanbul calls ;
If you have any difficulties or problems while travelling on Turkish Airlines, you may ask any ground staff or crew member for a Complaint Resolution Official (CRO).
Our CRO’s are available during operating hours at all our U.S. and İstanbul airports.CRO hotline for USA and Istanbul calls ;
| Salah Gunay, THY Chicago | Work: 1+ (773) 894-7102 |
| Niyir Rahşan ACAR, THY Chicago | Work: 1+ (773) 693 2849 ext. 227 |
| İbrahim Ethem GÜNER, THY Washington | Work: 1+ (703) 661 4731 |
| Richard Grimaldi, THY New York | Work: (212) 261-0470 ext. 49815 |
| Neslihan Isıdan, THY New York | Work: ( 212) 261 0470 ext. 49820 |
| Cengiz KARTAL, THY New York | Work: 1+ (718) 751-2603 |
| Mehmet Emin ARIDICI,THY New York | Work: 1+ (718) 244-7760 |
| Semra İbrahimi HAMZA,THY New York | Work: 212 261 0470 ext. 49800 |
| Zohre ÇAYIR,THY New York | Work: 1+ (718) 751 2604 |
| Emel Salman, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Erkan Akdil, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Halime Gayretli, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Berkay TÜREL, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Hüseyin ŞAŞMAZER, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Yücel BAŞYİĞİT, THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Abdullah ÇELEBİ,THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Fatma Duygu ÇELEBİ,THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Hacer ATEŞ,THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Sultani ERDOĞAN,THY İstanbul | 0800 211 44 00 – 01 06:30/22:30 |
| Cem CIRACI Los Angeles CRO | MOBILE +1 (310) 414 45 33 |
| Muammer SANCAKLI CRO | 0506 248 70 17/ 5516 |
CRO staffs have been specially trained and are aware of applicable Federal Aviation Administration (FAA), U.S. Department of Transportation (DOT), Air Carrier Access Act (ACAA) and Americans with Disabilities Act (ADA) regulations and legislation.
To get more detailed information, download the Department of Transportation regulations on Non-Discrimination on the Basis of Disability in Air Travel in PDF format.
You may get more information on the U.S. Department of Transportation website under www.dot.gov
