Don’t let name unconformity damper your pleasure

Dear members,

It is necessary that the name associated with your Miles&Smiles membership matches the one on your flight ticket in order for you to be credited your miles in the most convenient manner.

To change the name associated with your membership please send a scanned copy of your ID alongside your request to or call Customer Services and Bookings (444 0 849).

17.07.2013 Updated