Turkish Airlines Copyright © 1996 - 2013
- January at Babylon
- Gotan Project in Istanbul
- A Turkish garden in Thailand
- Calling all gourmets!
- Golden racket to go to Istanbul Cup champion
- Istanbul’s sultans in Amsterdam
- The story of human communications
- A Parisian dream
- Earth and Fiber
- “Travelers without a Ferrari to Sell”
- Ex Libris seals
- An Aydın Ayan retrospective
- Two ways, one exhibition
- Endless visual possibilities
- Respect for Fikret Mualla
- Sarajevo ten years on
- Notebooks of the memory
- Designing a nation
- ‘Play’ with Mustafa Ilgün
- Turkish Airlines number one in Europe
- “Each of us is a volunteer for quality”
- Fly direct from Adana to Cologne and Berlin
- Turkish Airlines announces 3rd quarter profits
- Turkish Airlines resumes flights to Sivas
- Turkey promoted in Kishinev
- January’s 111’s
- Hajj pilgrimage flights get under way at Turkish Airlines
- Turkish Airlines, new star of Star Alliance
“Each of us is a volunteer for quality”
Joining the National Quality Movement, which works jointly with the Quality Association of Turkey (KALDER) in 2006, Turkish Airlines also earned a Quality Management System Certificate ISO 9001:2000 later in the year.
The Airlines’ successful efforts to improve the quality of its services continue to earn appreciation in all sectors, with the result that Turkish Airlines was invited to share its knowledge and experience in the area of ‘Quality Initiatives and Customer Satisfaction in the Service Sector’ at the recent KALDER-organized 15th Quality Congress. Speaking at the congress, which was attended by KALDER members and a large number of guests, Turkish Airlines’ President Temel Kotil, Ph.D. gave an interesting presentation on the airlines’ efforts in this area, saying, “Each of us is a volunteer for quality.” Kotil answered questions following the presentation.
