Turkish Airlines Copyright © 1996 - 2013
- November concerts
- 7 venues, 7 fashion designers
- Traveling films
- World Philosophy Day in Turkey this year
- Festival in Eskişehir!
- The blues come to Turkey
- Peter Pan on ice
- Two magnificent shows at Maslak
- A panoramic dream
- An exhibition of change and freedom
- A Spaniard at Galeri Apel
- A journey through our inner world
- Fun pochades
- An eastern air in Venice
- ‘Abidin Dino-A World’
- ‘The Turkey Junction’ in France
- Turkish Airlines is third in Europe in in-flight entertainment
- More comfortable seats in Business Class…
- Turkish Airlines rises to four stars in the prestige league
- Istanbul-Medina flights get under way
- Another advantage from THY.com
- Turkish Airlines is Number One in customer satisfaction
- Turkish Airlines’ announcement
- Announcement to M&S Elite and Elite Plus members
- Important announcement for passengers to Japan
- Turkish Airlines is transportation sponsor of the Mountaineering Federation
- 111’s of the month
- Increasing flights to Prishtina
Turkish Airlines is Number One in customer satisfaction
According to a Turkey customer satisfaction index (TMME) recently announced by KalDer Quality Association, Turkish Airlines is number one in the country’s aviation sector with 78 points.
TMME assessed the aviation sector this year for the first time, providing important information about trends in customer satisfaction over time, customer loyalty and the related parameters of profitability and competitiveness. With 78 points, Turkish Airlines was 74.1 points above the Turkey average. Drawing attention to the importance of customer satisfaction, Turkish Airlines’ President Temel Kotil, Ph.D., expressed its great pleasure in taking first place in a statement he made on the subject: “We at Turkish Airlines have carried out several projects to enhance the satisfaction of our passengers,” Kotil added. “We review our situation daily and are continuously developing ourselves. I see these points we earned on TMME as an indication that we are on the right path.”
