Privacy Policy Statement

Any personal information you supply to Turkish Airlines when you use this web site will be used in accordance with Turkish Airlines’ Privacy Policy.

This policy statement provides information on our obligations and policies under the Personal Data (Privacy). We confirm that we shall meet fully and comply with the requirements of the Ordinance. In doing so, subject to the personal information collection statement below, we will use our endeavour to ensure compliance by our staff with the strictest standards of security and confidentiality and shall keep safe any and all personal data collected by us.

We will limit the collection and use of personal information to what is necessary to administer our business, provide you with the highest quality service and offer you opportunities which will be of interest to you.

This Web site may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other sites.

Personal Information Collection Statement

By using this web site, you agree to the collection and use of the information available on or through this site(including your personally identifying information by Turkish Airlines, its affiliates, partners, contractors, agents and companies established any where in the world including USA with which turkish Airlines makes cooperation in terms of security and verification of accuracy of process and information given by user.

It is necessary for you to supply us with personally identifiable information relating to you which may include but not limited to your name, identification card number,address, credit/debit card number(s), including billing address, expiration dates, passport number, nationality (the “Data”) from time to time in connection with using our value-added service including, but not limited to, placing an order for our product and service.

Failure to supply the Data may result in us being unable to provide the required services.

  • The purposes for which Data may be used are as follows:
  • (a) processing your bookings/orders and managing your account with us;
  • (b) marketing our services or related products;
  • (c) for compiling aggregate statistics about you and maintaining contact lists for correspondence, commercial statistics and analysis on Site usage;
  • (d) for identity, verification and records; and
  • (e) purposes related to the above.

All Data held by us will be kept confidential but we may release the Data to a third party when such release is reasonably necessary to satisfy the purpose or a directly related purpose for which the Data was collected and to:

  • (a) comply with the applicable laws and regulations;
  • (b) enforce any of the Terms & Conditions herein;
  • (c) protect the rights, property or interest of Turkish Airlines and/or other users of this Site.

Most of our forms, where you send the Data to us with, are protected by SSL (Secure Socet Layet) technology, an encrypted communication channel, during the transmission. Once we have received such information, we will maintain this information according to our usual strict security and confidentiality standards. To take advantage of SSL, your browser must support and you have to enable the SSL options in your browser.

Under our normal practice, the Data you entered will be retained by us only as long as it is necessary for the needs of our business process or legal requirements.

If you wish to access or correct the Data held by us, please do so via the respective PROFILE UPDATE pages.

Because we are constantly improving our sites there may be developments in how we use your data - all such developments will be promptly notified to you in this policy.

Confidentiality of your Booking Reference


When you make a booking, you will be given a booking reference (PNR). This booking reference given to you during the booking will also appear on the ticket of each person in your booking. This booking reference should be kept confidential at all times. Others may have access to your booking details in case you fail to keep your booking reference confidential. If you are traveling with others and would not like your individual booking details accessed by them, you may prefer to make a separate booking for yourself. Turkish Airlines cannot be held liable in any way for access of the others to your booking reference. You will bear all responsibility for keeping your booking reference confidential and Turkish Airlines is not undertaking any responsibility whatsoever.