Expectant Mothers and Passengers with Disability

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  • Expectant Mothers

    • No health report is necessary until the end of the 27th week of pregnancy.
    • The report should be in Turkish or English.
    • Pregnant women expecting one baby can fly with a doctor's report that states that they are fit to fly by air carriage between 28-35 weeks. After that, they are no longer fit to fly even with medical clearance.
    • Pregnant women expecting twins or more can fly with a doctor's report that states that they are fit to fly by air carriage between 28-31 weeks. After that, they are no longer fit to fly even with medical clearance.
    • Medical clearance must be dated maximum 7 days prior to the flight.
    • The doctor’s name and surname, diploma number and signature must be shown clearly on the medical clearance.
  • Passengers With Disability

    We suggest that our passengers arrive in the airports at least 1 hour before domestic flights and 2 hours before international flights so their flight transactions can be completed on time.

    The cabin crew unfortunately cannot help you during the flight in matters related to breathing devices, food, monitoring medication and restroom needs. However, they will assist you on opening of your meal cover and utensils in plastic bags, and on your way to the door and back if you need to use the lavatories.

    Our ill passengers:

    • Ill passengers that have obtained a report from the "There is no obstacle to travel on an aircraft" from the airport physician or other physician that are treating them are permitted to travel on board Turkish Airlines flights. 
    • This report compiled not later than ten days prior to the flight must be written in both Turkish and English languages. 
    • Passengers in need of care during the flights may only fly accompanied by their attendants. 

    Our Visually Impaired and Hearing Impaired Passengers:

    • No medical reports are requested from visually impaired and hearing impaired passengers and they may travel unaccompanied. However, passenger with both visual and hearing impairments must travel attended. 
    • Guide dogs are accepted into the cabin free of charge after their reservations are made. Dogs attending passengers with their disabilities are allowed into the cabin without being placed in a cage. The dogs must be clean, muzzled and they must sit in front of passenger and or under neat the seat. The guide dogs accepted on board must have a valid health certificate, identification, vaccination documentation and other documentation required by the laws of the country that is traveled to. 

    Our passengers with Limited Movement Ability:

    • No reports are requested from passengers with disabilities, however, passengers with disabilities that cannot use the lavatories unattended or those with disabilities that prevent them to exit the aircraft by themselves if needed are not allowed to board the aircraft unattended unless they claim self sufficiency.
    • Reservations must be made at least 24 hours prior to the flights for patient bed requests. You may obtain information for flights departing in less than 24 hours from our reservation units. 
    • A separate check-in counter is found in the Ataturk Airport for our disabled passengers. Disabled passengers are given priority in other airports. 

    Who Isn’t Allowed to Board the Aircraft?

    • Passengers who need to use electrical or pressurized equipment during the flight (Except for oxygen tubes and portable respiratory equipment supplied by Turkish Airlines). However passengers may bring their own portable oxygen concentrators, CPAP machines etc as long as the device is FAA approved and passengers are responsible to have enough battery for the duration of the flight.
    • Passengers who have had asthma attacks before the plane's doors have been closed,
    • Newborn infants who have been born within the last 48 hours,
    • Passengers with contagious diseases during the communicable term of their disease are not allowed to board the aircraft under any circumstances. 
  • Services for travelers with disabilities on USA flights

    STATION NAME NAME-SURNAME OF PERSONNEL CONTACT NUMBER EXTENSION NUMBER
    Boston Şükriye Sinem BOZKURT - -
    Chicago Salah GÜNAY 1 00 773 894 7102 -
    Chicago Niyir Rahşan ACAR 1 00 312 595 0849 49712
    Chicago Şafak Yıldız ALTAN 1 00 312 595 0849 49717
    Houston Aytekin ÖZEL 1 00 281 233 3512 -
    Houston Ahmet Sacid ARI 1 00 713 877 0701 -
    Houston Tolga BAŞARAN 1 00 281 233 3512 -
    İstanbul Nurcan KANBEROĞLU 00 90 212 463 65 27 -
    İstanbul Sevil Akın 00 90 212 463 65 27 -
    İstanbul Pelin Tuğçe ÖKTEM OLUK 00 90 212 463 65 27 -
    İstanbul Serhan TUZCU 00 90 212 463 65 27 -
    İstanbul Onur ÖZDEMİR 00 90 212 463 65 27 -
    İstanbul Osman Hasan ERYENER 00 90 212 463 65 27 -
    İstanbul Esra YILMAZ 00 90 212 463 65 27 -
    İstanbul Güzin KAVRAN 00 90 212 463 65 27 -
    Los Angeles Cem ÇIRACI 1 00 877 527 6036 -
    Los Angeles Esen OBUZ BİLGİN 1 00 310 640 89 89 49908
    Los Angeles Levent AYRIK 1 00 310 640 89 89 49960
    New York Richard GRIMALDI 1 00 212 261 0470 49815
    New York Neslihan ISIDAN 1 00 212 261 0482 -
    New York Semra İbrahimi HAMZA 1 00 212 261 0470 49800
    New York Cengiz KARTAL 1 00 718 751 2603 -
    New York Murat TURHAN 1 00 718 244 7760 -
    New York Berna SOYBAŞ 1 00 212 261 0484 -
    New York Serpil KAHVECİ CECELİ 1 00 212 461 0470 49834
    New York Kemal ALAK 1 00 718 751 2616 -
    New York Zohre ÇAYIR 1 00 718 751 2604 -
    Washington Cihan GÜL 1 00 703 661 4731 -
    Washington Murat ORUÇ 1 00 703 661 4740 -
    Washington Fatih TURAN 1 00 703 992 0483 49666