Corporate Policy

Operational Safety and Security

Turkish Airlines INC. management along with employees support and encourage voluntary reporting and feedbacks from every work level due to the priority given on the security and safety concerning all its activities. The commitment has been hereby declared by the management that these voluntary reporting is non-punitive and following principles are provided:

• Ensuring operational safety and security, elevation of their level,
• Applying safety and security management,
• Defining safety and security responsibilities,
• Defining safety and security weak points and managing risks,
• Making use of communication at highest level,
• Establishing safety and security culture.

Quality and Customer Satisfaction

Turkish Airlines INC. aside from having its financial strength built upon national and international standards, legislation and regulations, keeps its social, cultural, ethical and humanitiran values by having a productive management and an effective approach over processes, continuous improvement of service quality, management of customer satisfaction together with the employees, customers, sub-contractors, partners and share holders.

Occupational Health and Safety with environment

Turkish Airlines INC. aspires to sustainable improvement through compliance with the legistlative rules and regulations in order to be able to bequeath a livable environment for the next generations through the identification of the risks on occupational health/security and environment, risk management and provision of sufficient, healthy and secure resources and sub-structure for the employees, efficient use of the natural resources, prevention of the pollution.

Information Security

Turkish Airlines INC., declares commitment concerning  the following issues;

• Protecting the corporate security and trademark image,
• Protecting the information that has operational, tactical and strategic importance from advantageous point of view and its availability only by related personnel,
• Protecting all the information belonging to the partners,
• Providing the compliance as defined on the contracts with the third parties,
• Providing the sustainability of the continuation on the main and supportive processes without unwarranted lapse.

Social Responsibility and Employees

Turkish Airlines INC., due to the social responsibility awareness, exerts itself on the activites on behalf of the society within where it maintains its very existence besides its commercial interests.

Turkish Airlines manifests its policy through its employees who have full awareness on the values that is being put forward through their work and the regulations to be abided, they adopt the company values as their own, work to solve the problems, share knowledge, willingly participate on team works, improve and are always ready to take part in every kind of physical, medical and mental exertions.