Passengers who will enter Turkey with our international flights as of June 01, 2021 (excluding transfer passengers and passengers under the age of 6) must complete the documents before their flights and have their PCR tests or vaccine certifications ready. Please review the Travel to Turkey page for details.
As of June 10, 2021, flights departing from Turkey and arriving at the United Kingdom start on the Istanbul London Heathrow route and as of June 14, 2021, Istanbul Birmingham and Istanbul Edinburgh routes.
British nationals, nationals of Ireland and United Kingdom resident cardholders and passengers who have a certain type of job mentioned the link here for England flights and the link here for Edinburgh flights are allowed to enter the United Kingdom. Passengers are accepted on our flights provided that they complete the PLF form, have a quarantine hotel package booking, submit the COVID-19 negative test result issued a maximum of 3 days prior to the first scheduled flight at the first departure airport for passengers aged 11 or over. Apart from this, the flights from the United Kingdom to Turkey and flights to other countries with stopovers in Turkey continue as scheduled.
Alle Passagiere ab 6 Jahren, die nach Deutschland reisen, müssen vor ihrem Abflug einen negativen COVID-19-Testnachweis oder eine Covid-19-Impfnachweis oder einen Covid-19 Genesenennachweis vorlegen.
Ausnahme: Bei Passagieren, die sich in den letzten 10 Tagen in einem Virusvariantengebiet aufgehalten haben, dürfen von der Probenabgabe bis zur Einreise in Deutschland nicht mehr als 24 Stunden vergangen sein.
Passagiere aus Virusvariantengebieten müssen einen negativen Covid-19 Test vorweisen.
Bei diesen Fluggästen wird ein Impf- oder Genesungsnachweis nicht akzeptiert.
Passengers who were unable to board the scheduled Turkish Airlines and AnadoluJet flights between June 11, 2020 and June 30, 2021 because they were not accepted by the destination country and/or have a positive COVID-19 test result and/or unable to board their flights because of the PCR test applied for flights arriving to Turkey, may change their ticket, request a refund, change their ticket to an open ticket, or extend the validity of their ticket.
If the ticket is issued on or before June 30, 2021:
Ticket change, changing a ticket to an open ticket and refund transactions can be completed once in accordance with the terms and conditions of the flight and regardless of the fare rules.
You can change tickets for Turkish Airlines and AnadoluJet flights until July 31, 2021 without a fee, provided that your destination is in the same flight zone and your flight is in the same cabin.
You can obtain your refund without paying a fee for individual and group tickets on Turkish Airlines and AnadoluJet flights.
You can change your ticket to an open ticket without paying an additional fee.
Extension of the ticket period
You can extend the validity of your ticket until July 31, 2021, without paying an additional fee.
You can perform your ticket change/return transactions by applying to Turkish Airlines sales offices with a document showing the situation that prevents your travel or you can reach us feedback form. Passengers with tickets issued for flights between December 30, 2020 and June 30, 2021 but are not permitted to board the flights are not required to submit a document. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased.
For all Turkish Airlines and AnadoluJet tickets issued or to be issued between March 21, 2020 and December 31, 2021 (included), passengers may change their reservation, change the route or change their ticket to an open ticket under the conditions written below, provided that their flights are cancelled before the first scheduled flight time of the original ticket. (It is not valid for flights arriving to / departing from China.)
Changing of group reservations at international sales points are performed if the tickets are paid from March 21, 2020 or will be paid until December 31, 2021 (inclusive), the warranty for MCO are received or will be received. The ticket changes are performed within the scope of the current fare rules regardless of the existing penalty fees.
Changing of group reservations at domestic sales points (including TRNC) are performed if the tickets are paid from March 21, 2020 or will be paid until December 31, 2021 (inclusive), the warranty for MCO are received or will be received. The ticket changes are performed within the scope of the current fare rules regardless of the existing penalty fees provided that the transaction is performed minimum 7 (seven) days before the first flight listed in the PNR. In other cases, the transactions are performed in accordance with the regional EMD/MCO regulations. The same fare price is not guaranteed for the new travel date.
Other fare differences that may arise from the change (transaction fee, exchange differences, class, differences arising from date and destination changes, tax differences) are collected from the passenger. For partially flown tickets, the ticket change should be for the same IATA destination.
You can change your ticket to an open ticket without paying an additional fee provided that your flight is cancelled before the scheduled flight time. Fare differences that may arise from the change (transaction fee, exchange differences, class, differences arising from date and destination changes, tax differences) are collected from the passenger.
Extension of the ticket period
You can extend the validity of your ticket until March 31, 2022, without paying an additional fee
You can perform your ticket change/return transactions through Turkish Airlines sales offices and the call center. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased.
Last uptade: 29.04.2021
Due to New Coronavirus (COVID-19) pandemic, we have implemented changes in our Turkish Airlines Lounge services.
Turkish Airlines Lounge Miles&Smiles at Istanbul Airport International Terminal, Turkish Airlines Lounge Domestic at Istanbul Airport Domestic Terminal, Turkish Airlines Lounge Domestic at Ankara Esenboga Airport Domestic Terminal and Turkish Airlines Lounge Washington D.C. at Washington D.C. Dulles International Airport are providing services for our passengers, following the implementation of additional hygiene measures.
Turkish Airlines Lounges in Antalya and Izmir Airports are providing services as of April 1 2021, and Turkish Airlines Lounge in Bodrum is providing service as of April 5, 2021.
Other lounges will remain temporarily closed.
Last update: 06.04.2021