Zum Hauptmenü

FARE RULES

Turkish Airlines superior service ensures you enjoy an unrivaled flight experience. Read the fare rules for your ticket to find out what you are entitled to and make even more of your flight. On this page, you can find detailed information about refund/cancelation, reissue and discount rules.

TURKISH AIRLINES DOMESTIC FARE RULES

EcoFly

Baggage Allowance
15 kg for adults, and 10 kg baggage allowance for infants.
Turkish Airlines Lounge Use Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold Members

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.
Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled
A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change

A change fee is not applied for domestic flights and flights to/from Ercan Airport. Fare differences, if applicable, are collected separately. If the base fare is lower than the first base fare, the difference is not returned to the passenger.

Ticket changes cannot be made after the flight. 

Domestic flights cannot be changed to international flights. 

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together. 

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.* 

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.
Cancelation and Refunds

Under no circumstances is the ticketing service fee refunded. 

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure. 

Cancelations/refunds cannot be made 1 – 12 hours before a flight. 

A TRY 150 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to Q/T/L/V/P/W/U classes. On Cyprus-Ercan flights, a TRY 180 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to L/V/P/W/U classes. 

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded. 

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.
No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

ExtraFly

ExtraFly fare rules
Baggage Allowance
20 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.
Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change

A change fee is not applied for domestic flights and flights to/from Ercan Airport. Fare differences, if applicable, are collected separately. If the base fare is lower than the first base fare, the difference is not returned to the passenger.

Ticket changes cannot be made after the flight. 

Domestic flights cannot be changed to international flights. 

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together. 

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.* 

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.
Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

A TRY 150 deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to W/U classes. On Cyprus-Ercan flights, a TRY 180 deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to W/U classes.

A TRY 100 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. On Cyprus-Ercan flights, a TRY 130 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.
No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

PrimeFly

PrimeFly fare rules
Baggage Allowance
25 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.
Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change

A change fee is not applied for domestic flights and flights to/from Ercan Airport. Fare differences, if applicable, are collected separately. If the base fare is lower than the first base fare, the difference is not returned to the passenger.

Ticket changes cannot be made after the flight. 

Domestic flights cannot be changed to international flights. 

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together. 

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.* 

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.
Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

A 90 TL deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded.On Cyprus-Ercan flights, a 120 TL deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded.

No deduction is made on cancelation or refund made 12 hours or more before flight.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.
No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

Business Flexible

Business Flex fare rules
Baggage Allowance for Adult
30 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers can use the facilities free of charge.
Miles&Smiles and Star Alliance Gold Card Members

Elite, and Elite Plus cardholders, and Star Alliance member airlines Gold Card holders may enter with 1 guest.
Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount Student 20% student discount is applied.
Infant Aged 0-2 On all domestic flights infants who are below 2 years of age as of the date of travel may travel for the following fees without reserving a seat: Economy class direct flights - 44TL, Economy class flights with transfers - 49TL fixed. Child discount is applied for infants with a reserved seat.
Child Aged 2-12 15% discount
Military 15% discount. This discount is not applied to promotions and is only valid for Turkish citizens in compulsory military service.
Disabled 20% discount
Accompanied Disabled 20% discount
Disabled or veteran Disabled or veteran 20% discount on fare classes C, D, J and K.
Accompanied disabled or veteran Accompanied disabled or veteran 20% discount on fare classes C, D, J and K.
Martyr’s Relative Discount First degree martyr relatives (mother, father, spouse, unmarried child under the age of 25) have a 20% discount in Business and Economy classes (not including promotional fee classes), provided that they present the necessary documents. Discounts are not attainable from call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Changes to Ticket (Date/Route)

A change fee is not applied for domestic flights and flights to/from Ercan Airport. Fare differences, if applicable, are collected separately. If the base fare is lower than the first base fare, the difference is not returned to the passenger.

Ticket changes cannot be made after the flight. 

Domestic flights cannot be changed to international flights. 

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together. 

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.* 

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes W, U, G, F.
Cancelations/Refunds

The ticketing service fee cannot be refunded under any circumstance.

No cancellations or refunds can be made less than 1 hour before the flight.

A deduction of TRY 200 is made on cancellation and refund transactions made on a ticket 1-12 hours before the flight and the remaining amount, excluding the ticketing service fee, is refunded. On Cyprus-Ercan flights, a deduction of TRY 300 is made on cancellation and refund transactions made 12 hours or more before the flight and the remaining amount, excluding the ticketing service fee, will be refunded.

Ticket cancellations and refunds will not be deducted until 12 hours or more before a flight.

In the case of a no-show, tickets will not be refunded after a flight. Only area tax is refunded.

Cancellation and fund rules of Turkish Airlines apply for Turkish Airlines and AnadoluJet flights.
No-Show
Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

TURKISH AIRLINES INTERNATIONAL FARE RULES

Economy Promotion

Economy Promotion fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Will vary depending on flight route and class. Please see fare notes on the "Payment and Confirmation" page while purchasing a ticket via our website.
Cancelations/Refunds
Cancelations and refunds not permitted. Only taxes are refunded.
No-Show Penalty
The ability to pay a penalty fee to reuse a ticket depends on flight route and ticket class. A ticket cannot be refunded (excluding taxes).

Special discounts. 

Passengers who purchase discount tickets must provide proof that they qualify for the discount.

 Infants aged 0-2
Fare rules may vary depending on flight routes and dates.
Children aged 2-12 Fare rules may vary depending on flight routes and dates.

Economy Restricted

Economy Limited fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members.Click here become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Reservation and route changes will be permitted for a penalty fee.
Cancelations/Refunds

Before the flight: Permitted, subject to defined deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.
No-Show Penalty
Tickets can be reused for a stipulated penalty fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old 90% discount.
Children aged 2-12 25% discount.

Economy Flexible

Economy Flex fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Permitted free of charge.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.
No-Show Penalty
Tickets can be reused for a stipulated fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old
90% discount.
Children aged 2-12 25% discount.

Business Promotions

Business Promotion fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers may use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Cancelations and refunds are not permitted. Only taxes are refunded.
No-Show Penalty
TTickets can be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 No discount applied.
Children aged 2-12 No discount applied.

Business Restricted

Business Limited fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.
No-Show Penalty
Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% disount.

Business Flexible

Business Flex fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States
Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.
No-Show Penalty
Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% discount.

ANADOLUJET DOMESTIC FARE RULES

AnadoluJet Standard

AnadoluJet Standard fare rules
Baggage allowance All fare classes
The standard package includes a 15 kg allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionally. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
Click here for AnadoluJet lounge use details.  
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Student Student passengers between the ages of 13-25 (younger than 26) have a 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The Student passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. Student passengers are required to become Miles&Smiles members before ticketing.
Jetgenç To benefit from Jetgenç discount, passengers must be between 13 and 25 (younger than 26), a Turkish citizen and member of Jetgenç's program. A 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type (Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.)
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Turkish Republic of Northern Cyprus. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Change of Date and Route
  • A change fee is not applied for domestic flights and flights to/from Turkish Republic of Northern Cyprus. Fare differences, if applicable, are collected separately / are not refunded.
  • Ticket changes cannot be made after the flight.
  • Domestic flights cannot be changed to international flights.
  • Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.
Cancelation and Refund
  • If the scheduled flight time is less than 0-12 hours away, cancellation / refund is not allowed, only the tax reimbursement is returned (Ticket service fee and fuel oil are not subject to refund). 
  • If there are more than 12 hours before flight, passengers can cancel/refund the ticket with a TRY 100 penalty fee. There is no cancellation refund for classes F, U, V, W, P. 
  • If time until Turkish Republic of Northern Cyprus scheduled flight is more than 12 hours, there is a penalty fee of TRY 200 for B/M/A/H/S classes and 100 TL penalty fee for O/E/Q/T/L classes.
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ExtraJet

AnadoluJet Extra Jet fare rules
Baggage allowance All fare classes The ExtraJet package includes a 20 kg baggage allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus flights. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionally. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Change of Date and Route
  • A change fee is not applied for domestic flights and flights to/from Turkish Republic of Northern Cyprus. Fare differences, if applicable, are collected separately / are not refunded.
  • Ticket changes cannot be made after the flight.
  • Domestic flights cannot be changed to international flights.
  • Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.
Cancelation and Refund
  • If the scheduled flight time is less than 0-12 hours away, cancellation / refund is not allowed, only the tax reimbursement is returned (Ticket Service Fee and Fuel Costs are not subject to refund). 
  • If there is more than 12 hours before flight, passengers can cancel/refund the ticket with TRY 100 penalty fee. There is no cancellation refund for classes F, U, V, W, P. 
  • If Northern Cyprus (Ercan) scheduled flight time is over 12 hours, there is a penalty fee of TRY 200 for B/M/A/H/S classes and TRY 100 penalty fee for O/E/Q/T/L classes.
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ComfortJet

AnadoluJet Comfort Jet fare rules
Baggage allowance All fare classes The ComfortJet package includes a 25 kg baggage allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus flights. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionaly. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not availale for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 20 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Change of Date and Route
  • A change fee is not applied for domestic flights and flights to/from Turkish Republic of Northern Cyprus. Fare differences, if applicable, are collected separately / are not refunded.
  • Ticket changes cannot be made after the flight.
  • Domestic flights cannot be changed to international flights.
  • Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.
Cancelation and Refund
  • Cancellation/refund is not allowed between 0 and 2 hours. In cancellation and return transactions, only the airport taxes that have been collected are refunded. (Ticketing service fee and fuel charge tax are not within the scope of tax refund.)
  • If there is more than 2 hours, there is no penalty.
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

ANADOLUJET INTERNATIONAL FARE RULES

Economy Promotion

AnadoluJet International Economy Promotion fare rules
Baggage allowance
Free baggage allowance varies according to the flight route. In addition to the free baggage allowance, excess baggage allowance can be purchased for a fee. Excess baggage allowance varies according to the flight route. Maximum luggage weight per passenger (free baggage allowance + excess baggage purchased) cannot exceed 50 kg. Please visit our excess baggage allowance page for more detailed information on free baggage allowance and excess baggage.
Lounge use  
Please click here for details on the AnadoluJet lounge.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Student A 10% discount on the seat fare, excluding taxes, is applied for student passengers (older than 13 and younger than 25 years of age). Student passenger type is valid for tickets purchased from other sales channels, other than the AnadoluJet website and mobile application. Passengers purchasing such tickets must submit documents demonstrating the basis for discount. Student passengers must be Miles&Smiles members prior to ticketing.
Jetgenç A 10% discount on the seat fare, excluding taxes, is applied for student passengers who are members of Jetgenç and aged between 13-25 years of age (older than 13 and younger than 26 years of age) (The Jetgenç discount is valid for tickets purchased from the AnadoluJet website and mobile application.)
Infant (0-2 years of age) A 10% discount on the seat fare for T, Q, E, O, S, H, A, M, B, Y classes is applied for infant passengers with a seat reservation. A 90% discount on the seat fare for all fare classes is applied for infant passengers travelling on parent's/guardian's lap with.
Child (2-11 years of age) A 10% child passenger discount is only applied to T, Q, E, O, S, H, A, M, B, Y classes. No discount is applied to other fare classes.
Military/Veteran Military passenger discount is valid for tickets purchased from other sales channels, in addition to the AnadoluJet website and mobile application. A 20% discount on the seat fare, excluding taxes, is applicable for veterans and accompanying passengers. A companion discount is provided if a doctor's report including the phrase 'must travel with the companion' is presented. AnadoluJet does not apply discounts on online sales.
Family Passengers with the same surname, consisting of at least 3 and at most 9 people are given a 10% discount. In case of two adults and one infant in the reservation, a family discount is not valid. The discount is valid on all AnadoluJet sales channels. It is not valid for tickets purchased from the Turkish Airlines website and mobile application.
Disabled Passengers with a disability of 40% or more are given a 20% discount on all domestic tickets. Passengers must submit a document indicating that they have a disability of 40% or more (i.e., a disabled's ID card, health board report or identity card with the phrase "Handicapped" taken from the Prime Ministry Administration for Disabled People) to benefit from this discount. In addition, if a doctor’s report with the phrase "must travel with the companion" is submitted, the companion traveling with the disabled passenger is also provided with a 20% discount. The disability discount is not applied in online sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
Change of date and destination
Varies according to flight route and class. When purchasing your ticket from our website, please review the fare notes on the "payment and confirmation" page.
Cancellation and refund
Cancellation and refund transactions cannot be performed for promotional classes, only tax fees are refunded. Refunds do not include ticketing service fees and fuel charges. Varies according to flight route and fare class.
(No-show)
The re-use of the ticket for a certain deduction varies according to the flight route and the ticket class. Sequential use of flights is required for tickets with more than one (return trip, connecting or multiple) flight segment. If you fail to board one of the flights without notifying the call center, all the remaining flights (including return routes) will be automatically canceled. In case of no show, only airport taxes collected are refunded in cancellation and returns. (Ticketing service and fuel fees will not be considered within the scope of tax refund.)

Economy Restricted

AnadoluJet Economy Restricted fare rules
Baggage allowance   Free baggage allowance varies according to the flight route. In addition to the free baggage allowance, excess baggage allowance can be purchased for a fee. Excess baggage allowance varies according to the flight route. Maximum luggage weight per passenger (free baggage allowance + excess baggage purchased) cannot exceed 50 kg. Please visit our excess baggage allowance page for more detailed information on free baggage allowance and excess baggage.
Lounge use   Please click here for details on the AnadoluJet lounge.
Special discounts (Passengers purchasing such  tickets must submit documents demonstrating the basis for discount.) Student A 10% discount on the seat fare, excluding taxes, is applied for student passengers (older than 13 and younger than 25 years of age). Student passenger type is valid for tickets to be purchased from other sales channels other than www.anadolujet.com and mobile application. Passengers purchasing such tickets must submit documents demonstrating the basis for discount. Student passengers must be Miles&Smiles members prior to ticketing.
Jetgenç Student passengers who are members of Jetgenç and aged between 13-25 years of age (older than 13 years of age and younger than 26 years of age) are applied a 10% over the seat fare excluding the taxes. (The Jetgenç discount is valid for tickets to be purchased from www.anadolujet.com and mobile application.)
Infant (0-2 years of age) A 10% discount on the seat fare for T, Q, E, O, S, H, A, M, B, Y classes is applied for infant passengers with a seat reservation. A 90% discount on the seat fare for all fare classes is applied for infant passengers travelling on parent's/guardian's lap with.
Child (2-11 years of age) A 10% child passenger discount is only applied to T, Q, E, O, S, H, A, M, B, Y classes. No discount is applied to other fare classes.
Military/Veteran Military passenger discount is valid for tickets to be purchased from other sales channels other than AnadoluJet website and mobile application. A 20% discount on the seat fare, excluding taxes, is applicable for veterans and accompanying passengers. A companion discount is provided if a doctor's report including the phrase 'must travel with the companion' is presented. AnadoluJet does not apply discounts on online sales.
Family Passengers with the same surname, consisting of at least 3 and at most 9 people are given a 10% discount. In case of two adults and one infant in the reservation, a family discount is not valid. The discount is valid on all AnadoluJet sales channels. It is not valid for tickets to be purchased from the Turkish Airlines website and mobile application.
Disabled Passengers with a disability of 40% or more are given a 20% discount on all domestic tickets. Passengers must submit a document indicating that they have a disability of 40% or more (i.e., a disabled's ID card, health board report or identity card with the phrase "Handicapped" taken from the Prime Ministry Administration for Disabled People) to benefit from this discount. In addition, if a doctor's report with the phrase "must travel with the companion" is submitted, the companion traveling with the disabled passenger is also provided with a 20% discount. The disability discount is not applied in online sales.
Ticketing (option) period 0-5 days No reservation rights offered
5-10 days 24-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
10+ days 72-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
Change of date and destination   It can be done in exchange for a certain deduction. When purchasing your ticket from our website, please review the fare notes on the "payment and confirmation" page.
Cancellation and refund   It can be done in exchange for a certain deduction before the flight. After the flight, the remaining flight is deducted from the total fare and the remaining amount is returned according to certain conditions. Varies according to the flight route and class.
(No-show)   The re-use of the ticket for a certain deduction varies according to the flight route and the ticket class. Sequential use of flights is required for tickets with more than one (return trip, connecting or multiple) flight segment. If you fail to board one of the flights without notifying the call center, all the remaining flights (including return routes) will be automatically canceled. In case of no show, only airport taxes collected are refunded in cancellation and returns. (Ticketing service and fuel fees will not be considered within the scope of tax refund.)

Economy Flexible

AnadoluJet Economy Flexible fare rules
Baggage allowance   Free baggage allowance varies according to the flight route. In addition to the free baggage allowance, excess baggage allowance can be purchased for a fee. Excess baggage allowance varies according to the flight route. Maximum luggage weight per passenger (free baggage allowance + excess baggage purchased) cannot exceed 50 kg. Please visit our excess baggage allowance page for more detailed information on free baggage allowance and excess baggage.
Lounge use   Please click here for details on the AnadoluJet lounge.
Special discounts (Passengers purchasing such  tickets must submit documents demonstrating the basis for discount.) Student A 10% discount on the seat fare, excluding taxes, is applied for student passengers (older than 13 and younger than 25 years of age). Student passenger type is valid for tickets to be purchased from other sales channels other than www.anadolujet.com and mobile application. Passengers purchasing such tickets must submit documents demonstrating the basis for discount. Student passengers must be Miles&Smiles members prior to ticketing.
Jetgenç Student passengers who are members of Jetgenç and aged between 13-25 years of age (older than 13 years of age and younger than 26 years of age) are applied a 10% over the seat fare excluding the taxes. (The Jetgenç discount is valid for tickets to be purchased from www.anadolujet.com and mobile application.)
Infant (0-2 years of age) A 10% discount on the seat fare for T, Q, E, O, S, H, A, M, B, Y classes is applied for infant passengers with a seat reservation. A 90% discount on the seat fare for all fare classes is applied for infant passengers travelling on parent's/guardian's lap with.
Child (2-11 years of age) A 10% child passenger discount is only applied to T, Q, E, O, S, H, A, M, B, Y classes. No discount is applied to other fare classes.
Military/Veteran Military passenger discount is valid for tickets to be purchased from other sales channels other than AnadoluJet website and mobile application. A 20% discount on the seat fare, excluding taxes, is applicable for veterans and accompanying passengers. A companion discount is provided if a doctor's report including the phrase 'must travel with the companion' is presented. AnadoluJet does not apply discounts on online sales.
Family Passengers with the same surname, consisting of at least 3 and at most 9 people are given a 10% discount. In case of two adults and one infant in the reservation, a family discount is not valid. The discount is valid on all AnadoluJet sales channels. It is not valid for tickets to be purchased from the Turkish Airlines website and mobile application.
Disabled Passengers with a disability of 40% or more are given a 20% discount on all domestic tickets. Passengers must submit a document indicating that they have a disability of 40% or more (i.e., a disabled's ID card, health board report or identity card with the phrase "Handicapped" taken from the Prime Ministry Administration for Disabled People) to benefit from this discount. In addition, if a doctor's report with the phrase "must travel with the companion" is submitted, the companion traveling with the disabled passenger is also provided with a 20% discount. The disability discount is not applied in online sales.
Ticketing (option) period 0-5 days No reservation rights offered.
5-10 days 24-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
10+ days 72-hour paid option under standard protection. Reservation fee is 6 USD / EUR for international flights.
Change of date and destination   Can be done for free However, it may vary according to the flight route and class. When purchasing your ticket from our website, please review the fare notes on the "payment and confirmation" page.
Cancellation and refund   Before the flight, it can be performed without a deduction. After the flight, the remaining amount is deducted from the total fare and the remaining amount is returned. Varies according to the flight route and class.
(No-show)   The re-use of the ticket for a certain deduction varies according to the flight route and the ticket class. Sequential use of flights is required for tickets with more than one (return trip, connecting or multiple) flight segment. If you fail to board one of the flights without notifying the call center, all the remaining flights (including return routes) will be automatically canceled. In case of no show, only airport taxes collected are refunded in cancellation and returns. (Ticketing service and fuel fees will not be considered within the scope of tax refund.)