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Make new flight plans while adding value to your ticket!

We are offering additional opportunities regarding refunds for your cancelled flights due to the pandemic. Instead of a refund, get a more valuable voucher or Miles in exchange, and extend the horizon of your flight.

You can contact our call center or sales offices to add value to your ticket.

To get a refund with a voucher, you can request it online at the Manage Booking page or create a request from the call center or sales offices.

Terms and Conditions:

  • To benefit from the campaign, your flight must be partially or fully cancelled, or a schedule change in your flight has been applied.
  • For purchases made in currencies other than Euro, the voucher is issued in the same currency used to pay for the ticket.
  • Issuance of the voucher will be calculated according to the total amount of the purchase value of the ticket (including taxes, service fee, etc.).
  • Fees for services of Turkish Airlines such as seat selection, extra baggage, etc. will be taken into consideration at the time of the voucher issue.
  • Vouchers are issued in the name of the ticket holder. No other person or organization can benefit from these vouchers.
  • Vouchers can be used in transactions made through the call center, the website and the Turkish Airlines sales offices.
  • Reward ticket returns are not within the scope of the campaign.
  • For more detailed information, please visit terms and conditions pages for Flight Vouchers or terms and conditions.