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Shop tax free and earn 4,167 Miles for every $100 in tax refunds via our program partner utu.

Simply download the utu Tax free app, activate your utu Tax Free Card, and use it to receive your tax refunds. The utu app is available across 50 countries, including Europe, South Korea, and the UAE.

Earn thousands of Miles from your tax free shopping on your overseas trips!

utu is the only app that unlocks more value when you shop tax free. We offer you the most for your tax refunds for Miles&Smiles members. Get 25% more in Miles on your tax refunds (e.g.$100 refund is converted to $125 in Miles - that's a whopping 4,167 Miles)!

A reward for your every spend overseas!

Shopping tax free? Link your utu account to your Miles&Smiles account. In your tax refund form, credit your refund to your utu Tax Free Card number. After you go through the regular tax refund validation process, you'll receive a huge 25% more in Miles right into your Miles&Smiles account! Click here for more details on the utu Tax Free Card. 

Why use utu when you shop tax free?

  • Receive your tax refund in at least 25% more Miles
  • Earn Miles quicker for your next trip
  • Bring yourself closer to a flight upgrade
  • Start receiving more rewards with utu for your VAT refunds.

Learn more about utu

utu Support

Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

TelephoneSupport: +44 (800) 041 8174


Click here for the FAQs 

Terms & Conditions

  1. As per the standard proposition, members will earn 4,167 Miles for every USD 100 of VAT refunds.
  2. Miles will be credited to the member’s Miles&Smiles account within 48 hours from the date of successful submission of the request.
  3. Miles&Smiles members will be eligible to convert utu miles only if:
  4. Miles&Smiles membership is active at the time of registration
  5. Miles&Smiles has been selected as the default Refund method
  6. Miles&Smiles account is linked to the member’s utu account
  7. Tax refund has been successfully credited to the utu Tax Free Card
  8. Miles&Smiles members will be notified via the utu Tax Free App once the VAT refund has been received.
  9. utu Tax Free standard terms and conditions