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Free baggage

Please take a look at important information regarding baggage carried on our domestic and international flights.

Free Baggage

Baggage calculator

Find out the details about your baggage allowance before your travel and purchase excess baggage allowance as you wish.

Baggage calculator


Hand baggage

Please see this page for information regarding hand baggage carried with you in the passenger cabin.

Hand baggage

Traveling with pets

Traveling with pets

Take your little companions with you when you travel. Please see information on carrying pets on our flights.

Traveling with pets


Musical equipment

Music knows no limits! Find out more about allowances for carrying musical equipment on our flights.

Musical equipment

Sports equipment

There's no need to give your passion for sport a break! Find out more about allowances for carrying sports equipment on our flights.

Sports equipment


Restrictions

Find out which substances you can carry on your trip and the conditions of carriage which apply to them.

Restrictions

Passenger and baggage conditions of carriage

Find detailed information about the passenger and baggage conditions of carriage which apply to our flights.

Passenger and baggage conditions of carriage


Baggage tracking

You can track the status of baggage which hasn't been delivered yet on this page.

Baggage tracking

Lost and damaged baggage

See the steps you need to take if your baggage is lost, damaged, incomplete or delivered late.

Lost and damaged baggage

RFID Baggage Card

Meet the RFID Baggage Card, helping you solve any issues you may have with your baggage while traveling.

RFID Baggage Card

RFID
Please take a look at important information regarding baggage transported on our domestic and international flights before your travel. You can access information related to your baggage allowance for your corresponding flight ticket and other aspects regarding your baggage on this page.

Dear Passengers,

In addition to current standards, we have improved our services to make sure you have a safe and healthy journey during the COVID-19 process. Please visit the travel information page for current applications and measures we have implemented.