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Upgrade your flight experience with Star Alliance carriers

As a Miles&Smiles member, you will be able to spend your Miles to upgrade your cabin experience to Business with our Star Alliance airlines all around the world. Chechk the tables below if your booking class is applicable.

Star Alliance upgrade award

When traveling with Star Alliance member airlines you can use your Miles to upgrade. As a Miles&Smiles member, you can use Miles to upgrade yourself or loved ones (there is no obligation to fly together) on flights operated by Turkish Airlines and partner Star Alliance member airlines. You can have these upgrades online.

Star Alliance upgrade award

When traveling with Star Alliance member airlines you can use your Miles to upgrade. As a Miles&Smiles member, you can use Miles to upgrade yourself or loved ones (there is no obligation to fly together) on flights operated by Turkish Airlines and partner Star Alliance member airlines. You can have these upgrades online.

Terms and conditions 

  • Upgrades can be issued for paid tickets with their reservations confirmed up to 24 hours before scheduled departure.
  • The Star Alliance upgrade award is only valid for certain ticket fare classes.
  • On Turkish Airlines flights, only Y and B fare classes in Economy Class can upgrade to Business Class.
    Star Alliance upgrade award table
     

    Upgrade type

    Domestic

    Europe 1

    Europe 2

    Central Asia

    Middle East

    North Africa

    Central Africa

    Southern Africa

    Far East

    North America

    South America

    Oceania

    Domestic

    Economy → Business

    12.500

    11.250

    15.000

    25.000

    17.500

    25.000

    40.000

    55.000

    45.000

    45.000

    55.000

    55.000

    Business → First

    20.000

    16.875

    22.500

    35.000

    25.000

    37.500

    60.000

    82.500

    67.500

    67.500

    85.000

    85.000

    Europe 1

    Economy → Business

     

    11.250

    20.000

    27.500

    21.500

    30.000

    42.500

    55.000

    45.000

    45.000

    55.000

    55.000

    Business → First

     

    16.875

    30.000

    39.000

    31.500

    45.000

    64.000

    82.500

    67.500

    67.500

    85.000

    85.000

    Europe 2

    Economy → Business

     

     

    15.000

    30.000

    24.500

    32.500

    45.000

    55.000

    45.000

    45.000

    52.500

    52.500

    Business → First

     

     

    25.000

    43.000

    35.500

    50.000

    67.500

    82.500

    67.500

    67.500

    80.500

    80.500

    Central Asia

    Economy → Business

     

     

     

    25.000

    32.000

    42.500

    50.000

    65.000

    52.500

    52.500

    60.000

    60.000

    Business → First

     

     

     

    35.000

    45.000

    64.000

    75.000

    97.500

    77.000

    77.000

    90.000

    90.000

    Middle East

    Economy → Business

     

     

     

     

    15.000

    35.000

    45.000

    60.000

    47.000

    47.000

    54.500

    54.500

    Business → First

     

     

     

     

    25.000

    52.500

    67.500

    90.000

    69.500

    69.500

    82.500

    82.500

    North Africa

    Economy → Business

     

     

     

     

     

    30.000

    50.000

    60.000

    60.000

    60.000

    70.000

    70.000

    Business → First

     

     

     

     

     

    45.000

    75.000

    90.000

    90.000

    90.000

    105.000

    105.000

    Central Africa

    Economy → Business

     

     

     

     

     

     

    30.000

    72.500

    72.500

    72.500

    82.500

    82.500

    Business → First

     

     

     

     

     

     

    45.000

    110.000

    110.000

    110.000

    124.000

    124.000

    Southern Africa

    Economy → Business

     

     

     

     

     

     

     

    30.000

    85.000

    85.000

    95.000

    95.000

    Business → First

     

     

     

     

     

     

     

    45.000

    127.500

    127.500

    142.500

    142.500

    Far East

    Economy → Business

     

     

     

     

     

     

     

     

    35.000

    67.500

    75.000

    75.000

    Business → First

     

     

     

     

     

     

     

     

    55.000

    100.000

    115.000

    115.000

    North America

    Economy → Business

     

     

     

     

     

     

     

     

     

    15.000

    75.000

    75.000

    Business → First

     

     

     

     

     

     

     

     

     

    25.000

    115.000

    115.000

    South America

    Economy → Business

     

     

     

     

     

     

     

     

     

     

    35.000

    82.500

    Business → First

     

     

     

     

     

     

     

     

     

     

    55.000

    127.500

    Oceania

    Economy → Business

     

     

     

     

     

     

     

     

     

     

     

    25.000

    Business → First

     

     

     

     

     

     

     

     

     

     

     

    35.000

Airlines which apply Star Alliance upgrade awards
Airline Upgrade type Fare classes eligible for upgrade
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B, W
Business → First -
Economy → Business U, E, O, Y, B
Business → First C, D, J, Z
Economy → Business Y, B, E
Business → First C, D
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B
Economy → Business Y, B, G, S
Economy → Business Y, B, K
Business → First -
Economy → Business Y, B
Business → First C, D, J
Economy → Business G, E, Y, B
Business → First -
Economy → Business Y, B
Business → First N/A
Economy → Business Y, B, M, H
Business → First Z, C, J, U, D
Economy → Business Y, B
Premium Economy → Business S, T, P, L
Business → First C, D, J
Economy → Business Y, B, U, M
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B
Economy → Business Y, B
Economy → Business Y, B, M*
*Domestic sectors only

For award regions in the scope of Star Alliance flights, see the Star Alliance award region page.

Star Alliance upgrade

Visit the Star Alliance upgrade award page to upgrade your ticket.

Star Alliance upgrade award terms and conditions

  • Star Alliance upgrades can only be made online. Star Alliance upgrades cannot be completed at check-in or when boarding.
  • In the scope of Star Alliance upgrade awards, it is necessary to apply to the sales office of the operating airline for changes and refunds.
  • If a reservation with a Star Alliance upgrade is canceled, the Star Alliance upgrade will be canceled automatically and the Miles will be refunded to the member's account.
  • For any changes (changes to date or route, or cancelation) to be made after a Star Alliance upgrade has been issued for a Turkish Airlines flight, it will be necessary to apply to a Turkish Airlines sales office.
  • Upgrades can only be issued for the next highest flight class. Two upgrades cannot be applied on the same route.
  • For a Star Alliance upgrade award requested on a Star Alliance member airline flight, depending on the operating airline's implementation, upgrades from both Economy Class to Business Class, and Business Class to First Class can be made.
  • On airlines which operate a three-cabin class system, upgrades from Economy Class to Business Class, or Business Class to First Class can be issued.
  • For flights with two cabin classes, depending on the operating airline's implementation procedure, paid upgrades from Economy Class to Business Class, or from Economy Class to First Class can be issued.
  • The Star Alliance upgrade award is only valid for certain ticket fare classes. On Turkish Airlines flights, in order to upgrade from Economy Class to Business Class, the ticket fare class must be either Y or B.
  • Star Alliance upgrade awards cannot be used on Miles&Smiles award tickets.
  • Star Alliance upgrade awards cannot be used on discounted, free or award tickets.
  • The paid ticket before a Star Alliance upgrade must have been issued in the classes mentioned above.
  • Stopovers are not included in the scope of Star Alliance upgrade awards. Upgrades are issued on a route basis. An upgrade award is available for every route.
  • Star Alliance upgrade awards are only valid on flights operated by Star Alliance member airlines.
  • Codeshare flights are not included.
  • Upgrades can be issued no earlier than 355 days before and no later than 24 hours before scheduled departure.
  • Miles&Smiles members can request Star Alliance upgrade awards for themselves or for a person of their choosing. It is not necessary for the Miles&Smiles member whose Miles were used to fly.
  • On a single occasion, a Star Alliance upgrade award can be issued for at most four passengers, four Miles&Smiles members using Miles from their accounts, and for one route.
  • Alternative reservations are not permitted in the scope of Star Alliance upgrade awards.
  • With regards to earning Miles, the original ticket class will be taken into account, not the upgraded class.
  • On certain reservations with specific special requests, a Star Alliance upgrade award will not be permitted. Special requests such as seat selection and special meals must be requested from the airline operating the flight.
  • The number of Miles required for a Star Alliance upgrade award is equal for adults and children.
  • Star Alliance upgrade awards cannot be issued for infant passengers under the age of 2.
  • No upgrade certificate will be requested from passengers using a Star Alliance upgrade award.
  • The Miles&Smiles upgrade award and Star Alliance upgrade award are distinct features and their conditions and Mile values may differ.
  • If a passer who has received a Star Alliance upgrade award wishes to make a change to their reservation or cancel a reservation will not be charged a fee to do so.
  • Passengers must follow these steps when applying for Star Alliance upgrades.

1. Indicate the number of passengers and number of Miles&Smiles members using Miles from their account.

2. Enter Miles&Smiles membership number and PIN code.

3. Enter the name, surname and flight details of the passenger to be upgraded.

4. Confirm the number of Miles required for the upgrade.

5. View the Miles debited from the Miles&Smiles account and the upgrade information saved on the reservation.

Star Alliance award regions

Applicable award regions in the scope of Star Alliance flights.
Domestic Europe 1 Europe 2 Central and North Africa Southern Africa Oceania
Adana, Adıyaman, Ağrı, Ankara, Antalya, Batman, Bingöl, Bodrum, Dalaman, Denizli, Diyarbakır, Edremit, Elazığ, Erzincan, Erzurum, Eskişehir, Gaziantep, Hatay, Iğdır, Isparta, Istanbul, Izmir, Kahramanmaraş, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kütahya, Malatya, Mardin, Merzifon, Muş, Nevşehir, Samsun, Şanlıurfa, Sinop, Sivas, Şırnak, Tekirdağ, Trabzon, Van Albania, Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Georgia, Greece, Hungary, Kosovo, Macedonia, Moldova, Montenegro, Romania, Serbia, Slovenia, Ukraine Austria, Azerbaijan, Belarus, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, Switzerland, United Kingdom Algeria, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Liberia, Libya, Mali, Mauritania, Morocco, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, Sudan, Tanzania, Togo, Tunisia, Uganda Botswana, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, South Africa, Swaziland, Zambia, Zimbabwe, Seychelles
Australia, Cook Islands, Federated States of Micronesia, Fiji, French Polynesia, Guam, Marshall Islands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Samoa, Tonga, Vanuatu
Middle East Central Asia North America South America Far East
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen Afghanistan, Bangladesh, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan Antilles Nether, Bermuda, Canada, Mexico, United States, Honolulu Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Brazil, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia Brunei, Cambodia, China (except Hong Kong and Macao), China Taipei, Hong Kong - SAR of China, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Philippines, Singapore, Sri Lanka, Thailand, Vietnam

The regions in the table are valid for award tickets issued for flights operated by Star Alliance member airlines, combined award tickets issued between Turkish Airlines and Star Alliance member airlines, and Star Alliance upgrade awards.

Countries in the scope of the Star Alliance flight network may vary. Over time, countries or regions may change, resulting in the use of awards no longer being valid, or new countries may be added to regions. Please contact our call center for the most up-to-date information.