Our flights to and from Ukraine between 24th February-23rd of March 2022 (inclusive) have been cancelled. Refund and change rights have been granted to our passengers who have tickets issued on or before 24th of February for flights from/to Ukraine between 24th of February-30st of April, 2022.
Passengers whose flights are canceled can benefit from the rights specified in the flight disruptions page and perform their transactions through our call center, sales offices, mobile apps and website.
Thank you for your understanding.
Our passengers who have flight tickets purchased on or before February 24, 2022 for flights arriving to/departing from Ukraine between February 24, 2022 and April 30, 2022 (included), have been granted additional change and refund rights with a condition that they make or demand transaction to their tickets until April 30,2022 (included):
1) Reservation and route changes will be made free of charge to same cabin class and similar region.
2) Regarding refunds:
a) Unused tickets can be refunded.
b) For partially used tickets (tickets of travels which have not been completed) only the unused part of the ticket can be refunded.
3) Extension of the ticket validity period: Validity date of the tickets may be extended until 30/04/2022 (included) without any fee or penalty.
4) These rules apply to flights operated by Turkish Airlines and AnadoluJet only.
5) Ticket changes and refunds can be made through the Turkish Airlines website, mobile applications, sales offices, call center, and the agencies from which the ticket was purchased.