Check-in procedures

As Turkish Airlines, we offer various check-in options. According to your preference, you can check-in via our website or mobile app, through our kiosks at the airport, or at the check-in counters. It is recommended that you arrive at the airport 2 hours before departure for domestic flights and 3 hours before departure for international flights to ensure that you have enough time for baggage and security processes.

Online check-in

By checking-in via the Turkish Airlines mobile application or website, you can save time by making your own seat selection. You can also proceed to the boarding gate without waiting in line, and benefit from the convenience of a mobile boarding pass.

What is online check-in?

Online check-in refers to checking-in via our website or mobile application. By utilizing the online check-in option, you can save time and avoid lines. If you have baggage, you can proceed directly to the baggage drop counter.

How do I check in online?

To check in online, type your reservation code (PNR) and surname in the appropriate screen on the website or mobile application. With online check-in, you can send your mobile boarding pass to your phone and print it out.

When can I check in online?

Online check-in is open from 24 hours to 90 minutes before departure. It is recommended that you arrive at the airport 2 hours before departure for domestic flights and 3 hours before departure for international flights to ensure that you have enough time for baggage and security processes.


What is online check-in?

Online check-in refers to checking-in via our website or mobile application. By utilizing the online check-in option, you can save time and avoid lines. If you have baggage, you can proceed directly to the baggage drop counter.

How do I check in online?

To check in online, type your reservation code (PNR) and surname in the appropriate screen on the website or mobile application. With online check-in, you can send your mobile boarding pass to your phone and print it out.

When can I check in online?

Online check-in is open from 24 hours to 90 minutes before departure. It is recommended that you arrive at the airport 2 hours before departure for domestic flights and 3 hours before departure for international flights to ensure that you have enough time for baggage and security processes.

The Mobile Boarding Pass: Whatever it takes for a cleaner planet

The Mobile Boarding Pass: Whatever it takes for a cleaner planet

You can help reduce paper waste and do the earth a small but signifaicant favour by using a mobile boarding pass on your flights. Helping Mother Earth is not the only good reason for getting the electronic boarding pass. You can easily use it through your smartphones and simultaneously put an end to the endless search for your tickets before boarding. With the mobile boarding pass, you will be able to get through the ticket control fast and easily and even save yourself time. You can proceed directly to the boarding gate if you do not need to check baggage. If you have baggage to check, you can deliver it to the baggage counter and then proceed to the boarding gate.

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Kiosk check-in

What is kiosk check-in?

You can check in quickly and easily via our kiosks at the airport, without waiting in line at the counter. Since your boarding pass is printed at the kiosks, you can proceed directly to the boarding gate if you do not need to check baggage. If you have baggage to check, you can deliver it to the baggage counter and then proceed to the boarding gate.

How do I check in at the kiosk?

You can check in at the kiosks by entering the e-ticket number or reservation code (PNR) on the screen. After the seat selection, the process is completed with the issuance of your boarding pass. At the kiosks, you can access your ID info using your Miles&Smiles membership number or your bank card.

When can I check in at the kiosk?

Kiosk transactions start 12 hours before departure and end 45 minutes before domestic flights and 60 minutes before international flights. You can perform kiosk check-ins for up to 8 people at a time, provided that all are under the same reservation code (PNR).


What is kiosk check-in?

You can check in quickly and easily via our kiosks at the airport, without waiting in line at the counter. Since your boarding pass is printed at the kiosks, you can proceed directly to the boarding gate if you do not need to check baggage. If you have baggage to check, you can deliver it to the baggage counter and then proceed to the boarding gate.

How do I check in at the kiosk?

You can check in at the kiosks by entering the e-ticket number or reservation code (PNR) on the screen. After the seat selection, the process is completed with the issuance of your boarding pass. At the kiosks, you can access your ID info using your Miles&Smiles membership number or your bank card.

When can I check in at the kiosk?

Kiosk transactions start 12 hours before departure and end 45 minutes before domestic flights and 60 minutes before international flights. You can perform kiosk check-ins for up to 8 people at a time, provided that all are under the same reservation code (PNR).

You can use the self-service kiosk to check in for all legs of domestic connecting flights, from start to finish. You can also use the self-service kiosk to check in for both outbound and inbound flights if you have no baggage and are returning the same day.

Counter check-in

What is counter check-in?

Check-in is completed at our counters in the airport. You can proceed to the applicable Turkish Airlines counter, where you can submit your documents and obtain a boarding pass. If you have baggage, you can also check it here.

How do I check in at the counter?

You can complete baggage and flight check-in procedures by presenting your identity card (driver’s license, marriage certificate), passport and special status documents (health report, discount, etc.) to our counter personnel.

When can I check in at the counter?

Counter check-in closes 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. This time may vary at some stations (e.g., 120 minutes before flights from Caracas).


What is counter check-in?

Check-in is completed at our counters in the airport. You can proceed to the applicable Turkish Airlines counter, where you can submit your documents and obtain a boarding pass. If you have baggage, you can also check it here.

How do I check in at the counter?

You can complete baggage and flight check-in procedures by presenting your identity card (driver’s license, marriage certificate), passport and special status documents (health report, discount, etc.) to our counter personnel.

When can I check in at the counter?

Counter check-in closes 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. This time may vary at some stations (e.g., 120 minutes before flights from Caracas).

If you exceed your baggage allowance, the extra baggage will be processed, and your boarding pass will be delivered. For more information, please visit our baggage page.

When you fly with an airline other than Turkish Airlines, some additional fees (boarding pass printing fee, etc.) may be incurred. You can check the website of the airline in question for more information.

* On our codeshare flights operated by Ukraine International Airlines, there is a charge for a boarding pass at the counter; you can check in online via the relevant airline’s website to benefit from this service free of charge.

Online and mobile check-in seat selection on domestic and international flights

Online/Mobile Check-in 24 hours-90 minutes EcoFly (*, **) ExtraFly PrimeFly Business
24 hours-6 hours Randomly assigned seats (standard) / Paid seat selection (standard, emergency exit, extra legroom) Free of charge seat selection (standard) / Paid seat selection (emergency exit, extra legroom) Free of charge seat selection (standard) / Paid seat selection (emergency exit, extra legroom) Free of charge Business seat selection
6 hours-90 minutes Randomly assigned seats (standard) Free of charge seat selection (standard) Free of charge seat selection (standard) Free of charge Business seat selection

Purchased standard seats can be replaced once in the the 6 hours to 90 minutes flight range. Emergency exit, extra legroom and basinet seats are not interchangable.

Paid/free of charge seat selection is not available after the boarding pass has been printed.

The packages listed in the table, Ecofly, ExtraFly, and PremiumFly, are named as EcoJet, EkstraJet, and KonforJet for AnadoluJet flights. On AnadoluJet flights, extra legroom seats and emergency exit seats are available for PremiumFly (ComfortJet) packages free of charge until up to 90 minutes before the flight.

*Miles&Smiles Elite/Elite Plus members and passengers travelling with the same reservation code (PNR), only on Turkish Airlines flights, have the right to choose the standard seat they wish.

**Domestic and international tickets and award tickets without a package are considered within the scope of the EcoFly package for seat selection, purchase rights and online check-in procedures.

Check-in counters at Caracas Airport close two hours before flight time. Even if you checked in online or via your mobile device and don't have luggage, you must go to the check-in counter in person before closing time.
Check in counters at Lagos station close 2 hours before the flight time. Even if you have completed online check-in via our website or via your mobile device, you must drop-off your baggage before the closing time of the check in counters. For this reason, passengers traveling from Lagos should be at the counters 4 hours before the flight time, taking into account the waiting time at the counter.
You can review our airport check-in options page as check-in facilities may vary depending on the airport.
You can find answers to your questions about the check-in process on our help page.

Preferential check-in with Business Class

If you have chosen to travel in Business Class, you can enjoy extra privileges during check-in. You can avoid the lines and gain time by checking in at one of our special Business Class desks at the airport.

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