Help Center

You are in the right place to get the information you need regarding your trip.

We are delighted to assist our passengers.

You can find detailed information on all our services, including baggage allowance, online services and feedback, as well as passengers’ most frequently asked questions, at the Turkish Airlines Help Center. You can easily find the answers to all your questions here.

Frequently asked questions

You can find detailed information regarding the processes before, during and after the flight from the Turkish Airlines Help Center.

Baggage

You can carry out baggage-related transactions through the Turkish Airlines Help Center. The Help Center also provides information on baggage restrictions.

Miles&Smiles

You can contact the Turkish Airlines Help Center for all inquiries regarding the Miles&Smiles world.

Online services

You can use the Turkish Airlines Help Center to conduct transactions such as reservations and online check-in, or to obtain information on these processes.

Additional services

You can visit the Turkish Airlines Help Center to learn about additional services such as the add-on menu, travel insurance, seat selection and e-Visa.

Discover

The Turkish Airlines Help Center offers comprehensive information on our destinations and special offers, as well as the Turkish Airlines Lounge and many other services.

Contact us

You can ask questions about our services via the feedback form, the call center through the Turkish Airlines Help Center.

Country-specific travel restrictions



To enjoy a safe and hassle-free travel experience, you can check the entry admission rules of your destination country on our Travel Restrictions page.


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We take you to more than 200 destinations on safe, hygienic flights. Explore new places, see loved ones, and enjoy flexible rights if your travel plans change!


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