Redeem Miles on Star Alliance Upgrade | Miles&Smiles

Upgrade your flight experience with Star Alliance carriers

As a Miles&Smiles member, you will be able to spend your Miles to upgrade your cabin experience to Business with our Star Alliance airlines all around the world. Check the tables below if your booking class is applicable.

Star Alliance upgrade award

When traveling with Star Alliance member airlines you can use your Miles to upgrade. As a Miles&Smiles member, you can use Miles to upgrade yourself or loved ones (there is no obligation to fly together) on flights operated by Turkish Airlines and partner Star Alliance member airlines. You can have these upgrades online.

Star Alliance upgrade award

Terms and conditions

Upgrades can be issued for paid tickets with their reservations confirmed up to 24 hours before scheduled departure.
The Star Alliance upgrade award is only valid for certain ticket fare classes.

On Turkish Airlines flights, only Y, B, M, A, H and S fare classes in Economy Class can upgrade to Business Class.

Star Alliance upgrade award table
	Upgrade type	Domestic	Europe 1	Europe 2	Central Asia	Middle East	North Africa	Central Africa	Southern Africa	Far East	North America	South America	Oceania
Domestic	Economy → Business	6.250	11.250	15.000	25.000	17.500	25.000	40.000	55.000	45.000	45.000	55.000	55.000
Domestic	Business → First	20.000	16.875	22.500	35.000	25.000	37.500	60.000	82.500	67.500	67.500	85.000	85.000
Europe 1	Economy → Business		11.250	20.000	27.500	21.500	30.000	42.500	55.000	45.000	45.000	55.000	55.000
Europe 1	Business → First		16.875	30.000	39.000	31.500	45.000	64.000	82.500	67.500	67.500	85.000	85.000
Europe 2	Economy → Business			15.000	30.000	24.500	32.500	45.000	55.000	45.000	45.000	52.500	52.500
Europe 2	Business → First			25.000	43.000	35.500	50.000	67.500	82.500	67.500	67.500	80.500	80.500
Central Asia	Economy → Business				25.000	32.000	42.500	50.000	65.000	52.500	52.500	60.000	60.000
Central Asia	Business → First				35.000	45.000	64.000	75.000	97.500	77.000	77.000	90.000	90.000
Middle East	Economy → Business					15.000	35.000	45.000	60.000	47.000	47.000	54.500	54.500
Middle East	Business → First					25.000	52.500	67.500	90.000	69.500	69.500	82.500	82.500
North Africa	Economy → Business						30.000	50.000	60.000	60.000	60.000	70.000	70.000
North Africa	Business → First						45.000	75.000	90.000	90.000	90.000	105.000	105.000
Central Africa	Economy → Business							30.000	72.500	72.500	72.500	82.500	82.500
Central Africa	Business → First							45.000	110.000	110.000	110.000	124.000	124.000
Southern Africa	Economy → Business								30.000	85.000	85.000	95.000	95.000
Southern Africa	Business → First								45.000	127.500	127.500	142.500	142.500
Far East	Economy → Business									35.000	67.500	75.000	75.000
Far East	Business → First									55.000	100.000	115.000	115.000
North America	Economy → Business										15.000	75.000	75.000
North America	Business → First										25.000	115.000	115.000
South America	Economy → Business											35.000	82.500
South America	Business → First											55.000	127.500
Oceania	Economy → Business												25.000
Oceania	Business → First												35.000

Airlines which apply Star Alliance upgrade awards
Airline	Upgrade type	Fare classes eligible for upgrade
	Economy → Business	Y, B, M, A, H, S
	Economy → Business	Y, B
	Business → First	-
	Economy → Business	Y, B
	Business → First	C, D
	Economy → Business	Y, B, W
	Business → First	-
	Economy → Business	U, E, O, Y, B
	Business → First	C, D, J, Z
	Economy → Business	Y, B, E
	Business → First	C, D
	Economy → Business	Y, B
	Business → First	-
	Economy → Business	Y, B
	Economy → Business	Y, B
	Business → First	-
	Economy → Business	Y, B
	Economy → Business	Y, B
	Business → First	-
	Economy → Business	Y, B
	Business → First	C, D
	Economy → Business	Y, B
	Economy → Business	Y, B, G, S
	Economy → Business	Y, B, K
	Business → First	-
	Economy → Business	Y, B
	Business → First	C, D, J
	Economy → Business	G, E, Y, B
	Business → First	-
	Economy → Business	Y, B
	Business → First	N/A
	Economy → Business	Y, B, M, H
	Business → First	Z, C, J, U, D
	Economy → Business	S, T, P, L, Y, B
	Business → First	C, D, J
	Economy → Business	Y, B, U, M
	Business → First	-
	Economy → Business	Y, B
	Business → First	C, D
	Economy → Business	Y, B
	Economy → Business	Y, B
	Economy → Business	Y, B, M*
	*Domestic sectors only

For award regions in the scope of Star Alliance flights, see the Star Alliance award region page.

Star Alliance upgrade

Visit the Star Alliance upgrade award page to upgrade your ticket.

Star Alliance upgrade award terms and conditions

Star Alliance upgrades can only be made online. Star Alliance upgrades cannot be completed at check-in or when boarding.
In the scope of Star Alliance upgrade awards, it is necessary to apply to the sales office of the operating airline for changes and refunds.
If a reservation with a Star Alliance upgrade is canceled, the Star Alliance upgrade will be canceled automatically and the Miles will be refunded to the member's account.
For any changes (changes to date or route, or cancelation) to be made after a Star Alliance upgrade has been issued for a Turkish Airlines flight, it will be necessary to apply to a Turkish Airlines sales office.
Upgrades can only be issued for the next highest flight class. Two upgrades cannot be applied on the same route.
For a Star Alliance upgrade award requested on a Star Alliance member airline flight, depending on the operating airline's implementation, upgrades from both Economy Class to Business Class, and Business Class to First Class can be made.
On airlines which operate a three-cabin class system, upgrades from Economy Class to Business Class, or Business Class to First Class can be issued.
For flights with two cabin classes, depending on the operating airline's implementation procedure, paid upgrades from Economy Class to Business Class, or from Economy Class to First Class can be issued.
The Star Alliance upgrade award is only valid for certain ticket fare classes. On Turkish Airlines flights, in order to upgrade from Economy Class to Business Class, the ticket fare class must be either Y, B, M, A ,H or S.
Star Alliance upgrade awards cannot be used on Miles&Smiles award tickets.
Star Alliance upgrade awards cannot be used on discounted, free or award tickets.
The paid ticket before a Star Alliance upgrade must have been issued in the classes mentioned above.
Stopovers are not included in the scope of Star Alliance upgrade awards. Upgrades are issued on a route basis. An upgrade award is available for every route.
Star Alliance upgrade awards are only valid on flights operated by Star Alliance member airlines.
Codeshare flights are not included.
Upgrades can be issued no earlier than 355 days before and no later than 24 hours before scheduled departure.
Miles&Smiles members can request Star Alliance upgrade awards for themselves or for a person of their choosing. It is not necessary for the Miles&Smiles member whose Miles were used to fly.
On a single occasion, a Star Alliance upgrade award can be issued for at most four passengers, four Miles&Smiles members using Miles from their accounts, and for one route.
Alternative reservations are not permitted in the scope of Star Alliance upgrade awards.
With regards to earning Miles, the original ticket class will be taken into account, not the upgraded class.
On certain reservations with specific special requests, a Star Alliance upgrade award will not be permitted. Special requests such as seat selection and special meals must be requested from the airline operating the flight.
The number of Miles required for a Star Alliance upgrade award is equal for adults and children.
Star Alliance upgrade awards cannot be issued for infant passengers under the age of 2.
No upgrade certificate will be requested from passengers using a Star Alliance upgrade award.
The Miles&Smiles upgrade award and Star Alliance upgrade award are distinct features and their conditions and Mile values may differ.
If a passer who has received a Star Alliance upgrade award wishes to make a change to their reservation or cancel a reservation will not be charged a fee to do so.
Passengers must follow these steps when applying for Star Alliance upgrades.

1. Indicate the number of passengers and number of Miles&Smiles members using Miles from their account.

2. Enter Miles&Smiles membership number and PIN code.

3. Enter the name, surname and flight details of the passenger to be upgraded.

4. Confirm the number of Miles required for the upgrade.

5. View the Miles debited from the Miles&Smiles account and the upgrade information saved on the reservation.

Star Alliance award regions

Applicable award regions in the scope of Star Alliance flights.
Domestic	Europe 1	Europe 2	Central and North Africa	Southern Africa	Oceania
Adana, Adıyaman, Ağrı, Ankara, Antalya, Batman, Bingöl, Bodrum, Dalaman, Denizli, Diyarbakır, Edremit, Elazığ, Erzincan, Erzurum, Eskişehir, Gaziantep, Hatay, Iğdır, Isparta, Istanbul, Izmir, Kahramanmaraş, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kütahya, Malatya, Mardin, Merzifon, Muş, Nevşehir, Samsun, Şanlıurfa, Sinop, Sivas, Şırnak, Tekirdağ, Trabzon, Van	Albania, Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Georgia, Greece, Hungary, Kosovo, Macedonia, Moldova, Montenegro, Romania, Serbia, Slovenia, Ukraine	Austria, Azerbaijan, Belarus, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, Switzerland, United Kingdom	Algeria, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Liberia, Libya, Mali, Mauritania, Morocco, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, Sudan, Tanzania, Togo, Tunisia, Uganda	Botswana, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, South Africa, Swaziland, Zambia, Zimbabwe, Seychelles	Australia, Cook Islands, Federated States of Micronesia, Fiji, French Polynesia, Guam, Marshall Islands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Samoa, Tonga, Vanuatu
Middle East	Central Asia	North America	South America	Far East
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen	Afghanistan, Bangladesh, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan	Antilles Nether, Bermuda, Canada, Mexico, United States, Honolulu	Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Brazil, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia	Brunei, Cambodia, China (except Hong Kong and Macao), China Taipei, Hong Kong - SAR of China, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Philippines, Singapore, Sri Lanka, Thailand, Vietnam

The regions in the table are valid for award tickets issued for flights operated by Star Alliance member airlines, combined award tickets issued between Turkish Airlines and Star Alliance member airlines, and Star Alliance upgrade awards.

Countries in the scope of the Star Alliance flight network may vary. Over time, countries or regions may change, resulting in the use of awards no longer being valid, or new countries may be added to regions. Please contact our call center for the most up-to-date information.