As of June 30, 2025, Miles&Smiles members can earn Miles and Status Miles from revenue and scheduled AJet flights that they have purchased.

You can earn Miles via entering your Miles&Smiles membership number during reservation through the AJet website or mobile application. After the flight, your Miles will be automatically credited to your account.

You cannot redeem your Miles for an award ticket on AJet.

Prior to departure, these are the steps to add your membership number:

• AJet Booking screen
• AJet Flight Management screen
• AJet Kiosk devices
• AJet Sales Offices

You can earn Miles and Status Miles from revenue and scheduled AJet flights.

You cannot earn Miles and Status Miles from AJet flights taken prior to membership. Click here to sign up for the Miles&Smiles membership.

You cannot earn Miles and Status Miles from charter or codeshare flights.

You will earn the equal amount of Status Miles with Miles from related flights. The amount of Miles are calculated based on the distance between departure and arrival points and the fare class of your ticket.

Miles and Status Miles are only credited to the account of the passenger making the flight.

To earn Miles and Status Miles on flights, your name and surname must be same on the ticket and on your membership account.

If the name and surname in your Miles&Smiles account are incorrect, members who are Turkish national can change their name and surname via the Turkish Airlines website or mobile application. Foreign national members can submit a request to change their name and surname via the Turkish Airlines feedback form with a scan/photo of their passport.

If your name and surname on the ticket are incorrect, you can submit a request AJet feedback form with a scan/photo of your ID/passport.

A ticket class or flight number range not eligible for mileage accrual, or different names on the ticket and membership account can be one of the reasons that prevents crediting Miles to your account. You can claim missing Miles through the Turkish Airlines website or mobile application from the “Miles Transactions” field in your Miles&Smiles account. Click here to see how to claim missing Miles.

You can submit your request for missing Miles via the Turkish Airlines website or mobile application from the “Miles Transactions” field in your Miles&Smiles account. Click here to see how to claim missing Miles.

For AJet flights, the following information is required to claim missing Miles:

1. Name-Surname
2. Flight date
3. Flight number
4. Origin/Destination
5. Flight class
6. Ticket number

You can submit a claim for missing Miles from the 8^th day after the flight via Turkish Airlines website or mobile application from the “Miles Transactions” field in your Miles&Smiles account.

Your Miles will be credited to your account after your request is reviewed.

Flight information such as flight number, flight class and ticket number can be found from e-ticket that is emailed by AJet.

After logging into your account via Turkish Airlines website or mobile application with email, mobile phone number or ID number, from “Personal Information” section, or welcome email that is sent after membership enrollment.

You can reach Turkish Airlines via feedback form. The following documents are required for the feedback form to be processed successfully:

1. ID/Passport photo
2. Boarding pass photo
3. Miles&Smiles membership number

On AJet flights as a status privilege you can only have access to specified lounges.

You cannot benefit from the status privileges listed below:

1. Priority check-in
2. Priority boarding
3. Priority baggage
4. Extra baggage allowance
5. Priority in the reservation and airport waitlist
6. Star Gold/Track application

Miles&Smiles Elite and Elite Plus members can use certain lounges free of charge with their family members or a guest on AJet flights.

Classic and Classic Plus members can use those lounges for a fee and only for themselves. Click here for further information.

Airports with lounges available when traveling on AJet: Sabiha Gokcen, Antalya, Izmir Adnan Menderes, Mugla Milas-Bodrum, Mugla Dalaman, Ankara Esenboga, Cukurova, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakir airports.