Within the framework of the Circular of the Republic of Türkiye Ministry of Interior, pursuant to the application of criteria for admission to board to flight initiated in our domestic flights, for the tickets issued on 20.08.2021 and earlier, our passengers registered to all Turkish Airlines and AnadoluJet flights who are not accepted to their flights between the dates of 06.09.2021 and 31.12.2021;
Right to change free of charge
- In the case that the new booking is to be done for a flight to take place until 31.03.2022 in domestic flights (excluding the semester period of 21.01.2022 - 06.02.2022), the transactions for change shall be made free of charge.
- For our passengers to fulfil their transactions, the rule of 'transaction before the time of departure' shall not be sought.
- Our passengers under age of 18 shall also be able to benefit from the right to change free of charge.
Suspension of a ticket
- The validity of the ticket can be extended until 31.03.2022 (including the date), and the passengers shall be entitled to hold the ticket to open-date. Within this scope, our passengers may use their open-date tickets by changing them free of charge, provided that they are to be booked to the flights to be made until March 31, 2022 (including the date) – except for the semester period.
The required transactions may be done by Turkish Airlines sales offices, agencies from where the tickets are purchased, and by our call centre, our passengers are not required to visit the airport desks.