While traveling during the COVID-19 pandemic may seem more difficult, strict measures and hygiene protocols are implemented on our aircraft to ensure that your flight is safe. As well, you can enjoy flexible travel with free changing rights and refund options.
As the world returns to normal, you can safely plan new trips with your flexible travel rights. You are always prepared for changes in your plans with our zero-change fee and change-to-open ticket rights.
Adittional health measures have been instituted at all stages of your new flights. Discover our new applications, designed to enable you to travel safely.
Passengers with special conditions such as heart disease, respiratory problems, asthma, and autism can use a visor if they provide a doctor's report.
You can review flight disruptions caused by the pandemic and changes in your itinerary, along with transactions for your new travels and additional opportunities and offers.
You can change your ticket to a new flight or change it to an open ticket. You can also review return offers that add value to your ticket.
Please review our Return requests page for more details.
We know that plans can change! With the flexible change or change-to-open ticker rights, you can safely plan a new trip.
You can change domestic and international tickets purchased between March 21, 2020 and December 31, 2021 (inclusive) for another flight taking place by May 31, 2022 (inclusive), without paying a penalty. Alternatively, you can change your ticket with to an open ticket for use on another date. Please review our Flexible change page for more details. (It is not valid for flights arriving to / departing from China.)