We have implemented additional measures since the beginning of the novel coronavirus (COVID-19) outbreak in order to minimize both its effects and its spread. Our foremost priority is the safety and well-being of our passengers and, to that end, we are monitoring the latest developments regarding the coronavirus and working closely with national and international health and aviation authorities.
Safety of our crew
We have taken all the necessary measures since the outbreak of the first COVID-19 cases to ensure the safety our passengers and our crew. In this regard:
Hygiene of in-flight products
a. The headphones provided in business and economy classes during long haul flights are cleaned in accordance with the determined standards, packaged and prepared for use.
b. All blankets, pillowcases, sleeping sets, etc. served to our passengers are cleaned in professional laundries that guarantee textile hygiene.
c. Textiles are cleaned with special chlorine and allergen-free chemicals at the optimum pH levels approved by international authorities for textiles to be reused.
d. All hygienic and cleaned textiles are folded in a zero-touch process and packaged by automatic machinery.
Health measures taken at airports