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You are valuable to us!

The safety and well-being of our passengers and crew is our utmost priority at Turkish Airlines. Since the first reports of the Covid-19 outbreak in the news, Turkish Airlines has followed the developments closely, considered the probable scenarios at the highest level and taken all the necessary measures.

A message from our CEO >>


INFORMATION ABOUT THE CORONAVIRUS (COVID-19) PANDEMIC

Information about increased call volume at our call center

In order to meet the demands of our valued passengers, our call center and sales offices continue their work at an intensive pace. You can perform many transactions regarding your ticket through our website and mobile application. Transactions that can be performed through online channels are on our Online transactions page. Menus listed below provide answers to your questions about your travel and rights, and you can check your flight status from our flight status page.

Please note that our passengers who purchased tickets through our agencies can also receive assistance from the service centers of the agencies.

If there are more than 72 hours to your flight, please contact us in the upcoming days in order for us to serve you better. If your flight is in less than 72 hours and you bought your ticket through Turkish Airlines sales channels, you can contact our call center or sales offices at 444 0 849/0850 333 0 849 for your transactions.

We kindly ask for your understanding and support, and believe we will overcome the hard times together.