Economy Class passengers having a connection time of 12 hours or longer and Business Class passengers having a connection time of 9 hours or longer can benefit from hotel service free of charge in case a transit flight with a shorter connection time is not provided for the related travel. (Note: For transit flights with a connection time shorter than the designated above, you will not be able to benefit from this service even if the transit flight with a shorter connection time is full.) For example, if passengers are provided with 2 different options for London - Dubai travel, as a flight with 6-hour connection time and a flight with 12-hour connection time, the passenger who has selected the flight with 12-hour connection time will not benefit from this service even if the 6-hour option is full.
Passengers over 12 years old who will benefit from the hotel service do not need to have a PCR test upon arrival at the hotel. They are subject to the rules applied to enter Türkiye.
The layover period is calculated taking the landing time of the first flight and departure time of the second flight as a basis.
Passengers under the age of 18 are not accepted to hotels without accompanying adults.
A maximum of two nights’ accommodation will be offered.
Passengers holding tickets which qualify them for this service may no longer be eligible for it if changes to their tickets are made.
If the layover period falls below 12 hours for Economy Class journeys, or 9 hours for Business Class journeys, the hotel service will not be offered. Ticket changes can be made without paying additional fees or deductions.
Turkish Airlines will select the hotel accommodating passengers.
Hotel services are provided for passengers on international flights connecting via Istanbul Airport (flight segments cannot originate or end in Istanbul). Passengers on codeshare flights where a Star Alliance member airline is the operating carrier are also included. Passengers with the connecting flight under the same confirmed ticket can benefit from this service.
Hotel service is not provided in the transit area, and the passengers for whom the hotel right arises due to connecting flights bear the obligation to any visa/passport and the regulatory obligations (e-visa, visa fee, documents required due to health reasons, checking the countries whose entry is restricted within the scope of the practices for COVID-19, etc.) required to enter Türkiye.
If your travel plans meet this criteria, please apply to our Hotel Desk at Istanbul Airport.
All passengers traveling to Türkiye are required to comply with the COVID-19 restrictions. For detailed information, please visit the Country Specific Entry Restrictions page.