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FARE RULES

Turkish Airlines superior service ensures you enjoy an unrivaled flight experience. Read the fare rules for your ticket to find out what you are entitled to and make even more of your flight. On this page, you can find detailed information about refund/cancelation, reissue and discount rules.

TURKISH AIRLINES DOMESTIC FARE RULES

Economy Promotion

Economy Promotion fare rules
Baggage Allowance 15 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Classic Plus, Elite, and Elite Plus cardholders and Star Alliance member airlines Gold Card holders may enter with 1 guest.

Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount. Student Not applicable in promotions.
Infant Aged 0-2 On all domestic flights infants who are below 2 years of age as of the date of travel may travel for the following fees without reserving a seat: Economy Class direct flights - TRY 34, Economy class flights with transfers - TRY 39 fixed. Child discount is applied for infants with a reserved seat.
Child Aged 2-12 Not applicable in promotions.
Military Not applicable in promotions.
Disabled
Not applicable in promotions.
Accompanied Disabled Not applicable in promotions.
Disabled, Veteran Not applicable in promotions.
Accompanied Disabled Veteran Not applicable in promotions.
Ticketing Period (Purchase Option) Depending on time remaining until a flight, the period in which a ticket may be purchased after making a reservation is 24 hours.
Date/Route Change Changes to reservations or routes are not available.
Cancelations/Refunds Cancelations/refunds will not be processed, only collected taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)
No-Show Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

Economy Flexible

Economy Flex fare rules
Baggage Allowance for Adults 20 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. To become a Miles&Smiles member,click here.
Miles&Smiles and Star Alliance Gold Card Members

Classic Plus, Elite, and Elite Plus cardholders and Star Alliance member airlines Gold Card holders may enter with 1 guest

Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount. Student 10% discount in classes L/T, 15% discount in classes Q/E/S/B
Infant Aged 0-2 On all domestic flights infants who are below 2 years of age as of the date of travel may travel for the following fees without reserving a seat: Economy Class direct flights - 34TL, Economy Class flights with transfers - 39TL fixed. Child discount is applied for infants with a reserved seat.
Child Aged 2-12 10% discount in classes L/T, 15% discount in classes Q/E/S/B
Military 10% discount in classes L/T, 15% discount in classes Q/E/S/B. This discount is only valid for Turkish citizens in compulsory military service.
Disabled 20% Discount
Accompanied Disabled 20% Discount
Disabled, Veteran 20% discount in classes B/M/H
Accompanied Disabled Veteran 20% discount in classes B/M/H
Ticketing Period For reservations made up to 6 days before a flight, a purchase option will be available until 12:00 p.m. 5 days before departure.
For reservations made up to 4-5 days before departure, a purchase option will be available until 12:00 p.m. the following day.
For reservations made up to 2-3 days before departure, a purchase option will be available for up to 5 hours.
Changes to Ticket (Date/Route)

Changes cannot be made to a ticket with less than 1 hour remaining before departure.

A 30% fee is incurred from changes to tickets made 1-12 hours before a flight, and any price differences arising from these changes will be collected or refunded separately.

A 10% fee is incurred from changes to tickets made 12 hours or more before a flight, and any price differences arising from these changes will be collected or refunded separately.

Changes cannot be made to tickets after a flight.

Domestic tickets can only be changed to other domestic routes and cannot be changed to international routes.

Fees for changes to tickets (reissues) are applied after the ticketing service fee, taxes, and charges have been deducted from the tota.l

If a change to a ticket (reissue) is a request for an upgrade to a higher cabin class, an additional ticketing dervice fee of TRY 10 is incurred for domestic flights.

Even though reservation class B is a flexible Economy fare class, it is subject to the ticket change rules of Business Flexible.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' ticket change rules apply.

As of June 24, 2016, and valid on domestic routes and flights to Hopa and Ercan operated by our Partners (excluding codeshare flights), passengers holding domestic economy tickets (excluding domestic promotional classes) wishing to upgrade to Business Class on the same flight may do so without any penalty fee (even if processed within 0-1 hour of departure), and will only be charged the price difference (including taxes and fees) between the economy class and Business Class fares.

Cancelations/Refunds

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.1

A 40% fee is incurred from cancelations/refunds made 1-12 hours before a flight, and the remaining amount, less the ticketing servicing fee, will be refunded.

A 20% fee is incurred for cancelations/refunds made 12 hours or more before a flight, and the remaining amount, less the ticketing servicing fee, will be refunded.

In case of no-show, ticket refunds cannot be made after the flight.1

Fees for cancelations/refunds are applied after the ticketing service fee, taxes, and charges have been deducted from the total.

If a change to a ticket (reissue) is a request for an upgrade to a higher cabin class, an additional ticketing service fee of TRY10 is incurred for domestic flights.

Even though reservation class B is a flexible Economy fare class, it is subject to the ticket change rules of Business Flexible.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

1Only airport taxes will be refunded.

No-Show Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

Business Flexible

Business Flex fare rules
Baggage Allowance for Adult 30 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers can use the facilities free of charge.
Miles&Smiles and Star Alliance Gold Card Members

Classic Plus, Elite, and Elite Plus cardholders, and Star Alliance member airlines Gold Card holders may enter with 1 guest.

Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount Student 15% discount
Infant Aged 0-2 On all domestic flights infants who are below 2 years of age as of the date of travel may travel for the following fees without reserving a seat: Economy class direct flights - 44TL, Economy class flights with transfers - 49TL fixed. Child discount is applied for infants with a reserved seat.
Child Aged 2-12 15% discount
Military 15% discount. This discount is not applied to promotions and is only valid for Turkish citizens in compulsory military service.
Disabled 20% discount
Accompanied Disabled 20% discount
Disabled, Veteran 20% discount in classes B/M/H
Accompanied Disabled Veteran 20% discount in classes B/M/H
Ticketing Period For reservations made up to 6 days before a flight, a purchase option will be available until 12:00 p.m. 5 days before departure.
For reservations made up to 4-5 days before departure, a purchase option will be available until 12:00 p.m. the following day.
For reservations made up to 2-3 days before departure, a purchase option will be available for up to 5 hours.
Changes to Ticket (Date/Route)

Changes cannot be made to a ticket with less than 1 hour remaining before departure.

A 30% fee is incurred from changes to tickets made 1-12 hours before a flight, and any price differences arising from these changes will be collected or refunded separately.

A 10% fee is incurred from changes to tickets made 12 hours or more before a flight, and any price differences arising from these changes will be collected or refunded separately.

Changes cannot be made to tickets after a flight.

Domestic tickets can only be changed to other domestic routes and cannot be changed to international routes.

If a change to a ticket (reissue) is a request for an upgrade to a higher cabin class, an additional ticketing dervice fee of TRY 10 is incurred for domestic flights.

Fees for changes to tickets (reissues) are applied after the ticketing service fee, taxes, and charges have been deducted from the total.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' ticket change rules apply.

As of June 24, 2016, and valid on domestic routes and flights to Hopa and Ercan operated by our Partners (excluding codeshare flights), passengers holding domestic economy tickets (excluding domestic promotional classes) wishing to upgrade to Business Class on the same flight may do so without any penalty fee (even if processed within 0-1 hour of departure), and will only be charged the price difference (including taxes and fees) between the economy class and Business Class fares.

Cancelations/Refunds

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

A 40% fee is incurred from cancelations/refunds made 1-12 hours before a flight, and the remaining amount, less the ticketing servicing fee, will be refunded.

A 20% fee is incurred for cancelations/refunds made 12 hours or more before a flight, and the remaining amount, less the ticketing servicing fee, will be refunded.

In case of no-show, ticket refunds cannot be made after the flight.1 

Fees for cancelations/refunds are applied after the ticketing service fee, taxes, and charges have been deducted from the total.

If a change to a ticket (reissue) is a request for an upgrade to a higher cabin class, an additional ticketing service fee of TRY10 is incurred for domestic flights.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

1Only airport taxes will be refunded.

No-Show Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

TURKISH AIRLINES INTERNATIONAL FARE RULES

Economy Promotion

Economy Promotion fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Will vary depending on flight route and class. Please see fare notes on the "Payment and Confirmation" page while purchasing a ticket via our website.
Cancelations/Refunds Cancelations and refunds not permitted. Only taxes are refunded.
No-Show Penalty The ability to pay a penalty fee to reuse a ticket depends on flight route and ticket class. A ticket cannot be refunded (excluding taxes).

Special discounts. 

Passengers who purchase discount tickets must provide proof that they qualify for the discount.

Infants aged 0-2
Fare rules may vary depending on flight routes and dates.
Children aged 2-12 Fare rules may vary depending on flight routes and dates.

Economy Restricted

Economy Limited fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members.Click here become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes will be permitted for a penalty fee.
Cancelations/Refunds

Before the flight: Permitted, subject to defined deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets can be reused for a stipulated penalty fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old 90% discount.
Children aged 2-12 25% discount.

Economy Flexible

Economy Flex fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Permitted free of charge.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets can be reused for a stipulated fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old
90% discount.
Children aged 2-12 25% discount.

Business Promotions

Business Promotion fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers may use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Cancelations and refunds are not permitted. Only taxes are refunded.

No-Show Penalty TTickets can be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 No discount applied.
Children aged 2-12 No discount applied.

Business Restricted

Business Limited fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% disount.

Business Flexible

Business Flex fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% discount.

ANADOLUJET FARE RULES

AnodoluJet Promotions

AnodoluJet Promotions fare rules
Fare classes
Valid for fare classes P, O, W, U. Information about fare classes can be found on your ticket.
Baggage allowance for adults
15 kg (10 kg for infants) 20 kg on Lefkosa (Nicosia) Ercan Airport flights.
Using Lounge Istanbul (VIP*) All passengers
Classic Plus Card holders.
Elite Card holders, guests, and family members (partner and children).
Elite Plus Card holders, guests, and family members (partner and children).
Lounge Istanbul facilities can be used at all airports except for Atatürk Airport for an entrance fee of TRY 30 for adults and TRY 15 for children.
Miles&Smiles Classic Card holders and passengers who are not Miles&Smiles members can use Lounge Istanbul for an entrane fee of TRY 50 for adults and TRY 25 for children.
Our Star Alliance Gold Card members can use Lounge Istanbul along with one guest.
Valid on Anadolujet flights, not valid on codeshare (joint) flights.
Special discounts. Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount. Jetgenç Jetgenç discounts are not available on promotional tickets.
Infants aged 0-2 years old A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged 2-12 years old Child discounts are not available on promotional tickets.
Reservation validity period
You can purchase a ticket up to 1 hour before your flight.
Change of date or route
No change can be made to the reservation date or route.
Cancelation/Refund
Cancelations and refunds are not possible. Only tax charges can be refunded. The ticket service fee and fuel surcharge are not included in the refund.
No-show (failure to board the flight without prior cancelation)
Cancelations and refunds are not possible. Only tax charges can be refunded. The ticket service fee and fuel surcharge are not included in the refund.

AnodoluJet Flexible

AnodoluJet Flexible fare rules
Fare classes
Valid for classes B, M, H, S, E, Q, T, L, V. Information about fare classes can be found on your ticket.
Baggage allowance for adults
15 kg (10 kg for infants) 20 kg on Lefkosa (Nicosia) Ercan Airport flights.
Using Lounge Istanbul Miles&Smiles and Star Alliance Gold Card Members Classic Plus Card owners.
Elite Plus Card holders, guests, and family members (partner and children).
Elite Plus Card holders, guests, and family members (partner and children).
Lounge Istanbul facilities can be used at all airports except for Atatürk Airport for an entrance fee of TRY 30 for adults and TRY 15 for children.
Miles&Smiles Classic Card holders and passengers who are not Miles&Smiles members can use Lounge Istanbul for an entrane fee of TRY 50 for adults and TRY 25 for children.
Our Star Alliance Gold Card members can use Lounge Istanbul along with one guest.
Valid on Anadolujet flights, not valid on codeshare (joint) flights.
Special discounts. Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount. Students Student passengers aged 13 and over who have not yet reached the age of 25 receive a 10% discount on the seat price excluding taxes. For Lefkosa (Nicosia) flights, the age limit for student passengers is 13-28.
Infants aged 0-2 years old A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged 2-12 years old 20% discount on the seat price, excluding taxes, in fare classes B, M, H, S, 10% discount fare classes E, Q, T, L, V.
Military personnel On all flights to Lefkosa (Nicosia) Ercan Airport, except those in fare classes O, W, U, privates and non-commissioned officers receive a 25% discount on the seat price, excluding taxes. Information about fare classes can be found on your ticket.
Families 20% for passengers withthe same surname who are traveling together with a minimum of 4 and maximum of 9 family members in classes B, M, H, S. Information about fare classes can be found on your ticket.
Reservation validity period
Changes can be made up until 12:00 p.m. on the following day for reservations made 4-5 days before the flight.
Changes can be made up until 5 hours after the time of your reservation on reservations made 2-3 days before the flight.
Change of date or route
There is no fee for changes made 12 hours or more before a flight. The 30% fee does not apply for changes made less than 12 hours before a flight if the flight is changed to an earlier one. Any difference in price is charged to the passenger and cannot be refunded. A 30% fee is applied and any price difference is charged or refunded to the passenger if the flight is changed to a later one. A 30% penalty is applied and any price difference is charged or refunded to the passenger for changes made to the same flights.
Cancelation/Refund
The entire fare is refunded with cancelation and refund transactions made up to 12 hours before a flight. A 30% deduction is be made from the ticket cost before the refund with cancelation and refund transactions made under 12 hours before the flight.
No-show (failure to board a flight without prior cancelation)
Cancelations and refunds are not possible. Only tax charges can be refunded. The ticket service fee and fuel surcharge are not included in the refund.