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There's no point in stopping in Istanbul if you can't enjoy the city, so take advantage of the chance to stopover and enjoy yourself in the city. See the legendary views of the Bosphorus, spectacular palaces, and a rich variety of shopping and entertainment. Enjoy all Istanbul has to offer, and thanks to Turkish Airlines, stay in some of the city's best hotels free of charge.
Istanbul adventure
Free accommodation
A pleasant break
Shopping and entertainment

STOPOVER IN ISTANBUL


What is a stopover?

A stopover is where you stop in a city on the way to your final destination, and spend more than 20 hours in that city before continuing your journey. With a stopover, you can discover Istanbul while waiting for your next flight.

How does a stopover work?

You can benefit from stopover free accommodation service by sending an e-mail to the mail address in the following table designated according to your departure point stating your name & surname, reservation code (PNR) or ticket number, date range for the anticipated accommodation, preferred room type (single, double or triple), telephone and e-mail address at least 72 hours before your first flight.

Plan your trip

Free accommodation

You can stay in a five star hotel for two days on Business Class trips, and in a four star hotel for one day on Economy Class trips, free of charge. For more information or to request a hotel voucher, please see the contact details listed in cities and countries in the scope of stopovers table below.

Cities and countries in the scope of stopovers
Departure points Arrival points E-mail Telephone
Pakistan USA, United Kingdom, Ireland, Schengen countries, Canada, Saudi Arabia (Hajj, Umrah) freehotel@thy.com +92 21 384 02 333
Russia America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), Asia-Far East, Africa, Spain, Italy, France, Germany, Portugal, Greece, Lebanon, United Arab Emirates, Georgia, Malta, Israel, Prague, Vienna, Belgrade, Baku, Bucharest, Jordan, Croatia, Iran, Saudi Arabia, Bulgaria, Hungary
freehotelrussia@thy.com +7495 980 5207
Kazakhstan America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba), United Kingdom, Ireland, Schengen countries, Middle East (Tel Aviv, Dubai, Doha, Bahrain), South Africa (Cape Town, Johannesburg, Durban) freehotelkazakhstan@thy.com +7727 250 6219
Australia Balkans, Europe, Middle East, Turkey domestic routes freehotelaustralia@thy.com +61 2 9255 9900
Belarus Asia-Far East, Middle East, North Africa, Sub-Saharan Africa, Southern Europe freehotelbelarus@thy.com +375 17 3272555
Ukraine America Region (USA, Canada, Venezuela, Colombia, Argentina, Brazil, Colombia, Panama, Cuba), Europe, United Kingdom, Ireland, Seychelles, Mauritius, Georgia , Azerbaijan, Thailand, Israel, China, Maldives, Dubai, Morocco, Russia, Egypt, Indonesia, Japan, Kazakhstan, Turkmenistan, Krygyzstan, Uzbekistan, Tajikistan
freehotelukraine@thy.com +38 044 289 44 00
Algeria America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), Asia-Far East, Middle East freehotelalgeria@thy.com +213669078308
South Africa Asia-Far East, America Region (USA, Canada, Venezuela, Argentina, Brazil, Colombia, Panama, Cuba), United Kingdom, Ireland, Europe, Saudi Arabia (Hajj, Umrah), Middle East, North Africa
freehotelsouthafrica@thy.com +27 21 936 3448
Nigeria Asia-Far East, Middle East, America Region (USA, Canada, Venezuela, Argentina, Brazil, Colombia, Panama, Cuba) freehotelnigeria@thy.com +234 1 277 22 30-32
Iran America Region (USA, Canada, Venezuela, Argentina, Brazil, Colombia, Panama, Cuba), Asia-Far East, Eastern Europe, North Europe, Balkans, United Kingdom, Africa
freehoteliran@thy.com +98 21 235 46
Portugal Asia-Far East, Middle East, Africa, Europe, Balkans freehotelportugal@thy.com +351 213163121
Tunisia America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil), United Kingdom, Africa, Asia-Far East, Middle East, Sweden, Finland, Norway, Russia, Ukraine, Belarus, Poland, Romania, Greece, France freehoteltunisia@thy.com +216 71 960 999
USA
Africa, Eastern Europe, Balkans, Southern Europe, Pakistan, India, Bangladesh, Russia, Iran, Kazakhstan freehotelusa@thy.com
+1 703-992-1476
Spain Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, Sub-Saharan Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), United Kingdom, North Africa, Greece freehotelspain@thy.com +34 91 758 23 35
Greece Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), United Kingdom, North Africa, Sub-Saharan Africa freehotelgreece@thy.com +30 210 985 00 76
Estonia Asia & Far East and Eastern Africa freehotelestonia@thy.com +372 623 1111
Latvia Asia & Far East, Middle East, Africa, America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil) and South Europe freehotellatvia@thy.com +371 673 59441
Lithuania Asia & Far East, Middle East and America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil) freehotellithuania@thy.com +370 521 90 725
Azerbaijan America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina and Brazil), Asia & Far East, Africa, Russia, Ukraine, Saudi Arabia, United Arab Emirates and Israel freehotellazarbaijan@thy.com +994 12 404 10 51
Morocco Middle East & Cyprus, Saudi Arabia (Hajj & Umrah), Asia & Far East, Eastern Europe and the Balkans, Sub-Saharan Africa, Sudan, Egypt, Greece, France, Malta, Belarus, Russia, Switzerland, Czech Republic, Hungary, Austria, Sweden, Norway and Cuba freehotelmorocco@thy.com +212 522 640 507
Kuwait America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), Europe, Balkans freehotelkuwait@thy.com +965 18 849 18
Oman America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), United Kingdom, Ireland, North Africa, Europe, Balkans, Jordan, Lebanon, Tanzania, Ethiopia, Kenya freehoteloman@thy.com +968 2476 5074
Qatar Europe, Balkans, North Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela), Cyprus, Mauritania, Ghana and Ethiopia freehotelqatar@thy.com +974 3030 4712
Thailand Europe, Middle East, Africa freehotelthailand@thy.com
Malaysia Europe, Middle East, Africa freehotelmalaysia@thy.com +60 3 2164 0849
Japan Europe, Middle East, Africa freehoteljapan@thy.com +81 3 3435 0421

TERMS AND CONDITIONS

  • Stopovers apply for the cities and countries in the scope of stopovers indicated in the table above.
  • All flights should be included to the destinations given in the table in order to benefit from stopover free accommodation service.
  • Free accommodation is available for round-trip tickets. Free accommodation can be used on the outbound or return journey.
  • Visa fees, the cost of travel around the city, and cost of travel between the airport and hotel are borne by the passenger.
  • Passengers wishing to benefit from stopover free accommodation service should prefer a transit duration between two flights lasting 20 hours or more.
  • Free accommodation is available for flights operated by Turkish Airlines. Passengers can take advantage of free accommodation using their ticket number.
  • In order to benefit from stopover free accommodation service, application must be sent to the relevant country’s e-mail address at least 72 hours before the first flight. You can obtain more information in How does stopover work? section.
  • Passengers using stopover free accommodation service cannot benefit from TourIstanbul service at the same time.
  • In order to benefit from stopover free accommodation service, all outbound and inbound destinations of the the flight shall be included to the ‘Stopover Destinations’ list. For example: In a travel with the following flights: Kazan - Istanbul - Munich / London - Istanbul - Kazan, passengers cannot benefit from free accommodation service between Kazan - Munich routes as London is not included to the ‘Stopover Destinations’ list.
  • Passengers without any hotel coupons cannot benefit from free accommodation service.
  • Boarding pass and hotel coupon must be presented during check-in to the hotel.
  • After obtaining hotel coupon for extra accommodation, you can benefit from the special fares of Turkish Airlines by directly contacting with the hotel.
  • The hotel options provided are subject to the availability of Turkish Airlines contracted hotels.
  • We are providing 1-night stay in a 4-Star hotel for Economy Class and 2 nights stay in a 5-Star hotel for the Business Class.

Enjoy a five star experience

You'll experience something completely new on your Business Class stopover in Istanbul. You'll stay in Taksim, the heart of Istanbul, in a superb five star hotel.
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Stay in Sultanahmet

What would you say to a day's free accommodation on your trip with an Istanbul stopover? A fantastic four star hotel is waiting to welcome you in the historical Sultanahmet district.
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The world’s favorite on your way

Stopover in Istanbul, and set yourself off on an unforgettable adventure!

As the gateway between Europe and Asia, Istanbul is a fantastic place for a stopover. Dozens of countries are just a few hours away from Istanbul, providing the perfect place for a break on your trip. Be sure not to leave before you've seen the wonder of two continents combined, the stunning views of the Bosphorus, and the vibrant, colorful city.
Discover Istanbul

Discover the colors of Istanbul

Istanbul is full of incredible venues and wonderful tastes. Reserve your vehicle now to make sure you can discover every corner of this incredible city.
Make a reservation

Mini Port

The Miniport baggage carrying service offers baggage transfer between our Istanbul Atatürk Airport Miniport Office, our Taxim sales office, and hotels which have existing agreements with the Miniport service. You can discover Istanbul knowing your baggage is being carried safely.

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