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Awards

Miles&Smiles benefits are waiting for you

Miles&Smiles offers you benefits like award tickets, companion tickets and upgrades. You can use Miles on Turkish Airlines and other Star Alliance member airline flights.

MILES&SMILES AWARDS

Award ticket

As a Miles&Smiles member you can use award tickets on flights operated by Turkish Airlines and other Star Alliance member airlines. On the condition that reservations are made and confirmed, Award tickets are valid for round-trip and one-way flights.

Use award tickets to take a holiday and discover new places, or gift them to loved ones. Just as you can have award tickets issued in your own name, you can also have them issued for family and loved ones.

Award ticket types

Under the Miles&Smiles program, award tickets for Turkish Airlines flights can be divided into two groups; "limited space capacity" and "guaranteed space".

A defined number of seats will be allocated on our flights for limited space capacity award tickets. If there is space available within this allocation, a reservation can be made. For limited space capacity award tickets, the reservation class is X for Economy Class and I for Business Class. The Miles value of limited space capacity award tickets is lower than guaranteed space award tickets.

There is no allocation limit on guaranteed space award tickets. Just as passengers who are traveling with paid tickets, as long there is space on a flight, a guaranteed space award ticket can be issued. For guaranteed space award tickets, the reservation class is X for Economy Class and I for Business Class. On Turkish Airlines award tickets issued in combination with Star Alliance member airlines, the reservation class will be the reservation class for limited space capacity award tickets. Miles values provided in the Star Alliance award ticket table will apply for award tickets issued in combination.

To get more information, you can review limited space capacity companion ticket table, guaranteed space award ticket table and award region table. You can find these tables under the “Miles&Smiles award tables” menu.

It's easy to fly with an award ticket!

You can book your award ticket via our sales offices, call center, website or authorized agencies. If the sales offices will book the award ticket in your name, you must submit your Miles&Smiles card or statement with your valid ID, as well as your copy of your ID and Miles&Smiles card with your signed petition. We do not require any documentation for your online award ticket reservations.

Additional expenses like airport taxes and statutory charges may be charged when award tickets are issued. Please don't forget to provide your credit card information while making a reservation in order to charge these to your credit card. Payment methods other than cash or credit card, such as MCO or vouchers, are not valid. The Miles required for your award ticket will automatically be debited from your Miles&Smiles account. You can see your remaining Miles in your account. Your award ticket should be issued within the option period provided after your reservation has been confirmed. Reservations for award tickets which are not issued will be canceled. You can collect your award ticket from one of our sales offices by presenting a valid photo ID.

Terms and conditions

  • Travel agents may not issue award tickets abroad and may only issue award tickets for domestic travel.
  • The total Miles required for award tickets is equal for adult and child passengers.
  • The validity of award tickets is one year as of the date of issue.
  • Award tickets cannot be transferred and cannot be combined via any means of payment.
  • Miles cannot be earned on journeys made with award tickets or from any other award services.
  • Award tickets will be issued as round-trip or one-way tickets.
  • Open-jaw (tickets issued as round trip as the return is to a different destination. Example: a round trip award ticket can be an Istanbul – Berlin departure with a return trip from Hamburg - Istanbul.) can only be used once on award tickets.
  • Award tickets cannot be issued as open tickets.
  • Award ticket reservations must be made and confirmed in the award tickets class.
  • Award tickets cannot be upgraded.
  • Award tickets can consist of a maximum of eight routes.
  • On the outbound journey or return journey, an airport cannot feature on a route more than once.
  • It may not be possible to use award tickets with partner airlines at certain times of the year. In addition, award tickets may be subject to allocation limits and other restrictions.
  • Turkish Airlines reserves the right to make changes to the award ticket tables.

Stopover: If the award ticket is used on Turkish Airlines operated flights, only one stopover is allowed in outbound or return flight.


You can now easily book your award tickets on Star Alliance partner airlines, online!

As a Miles&Smiles member, you can now issue award tickets on Turkish Airlines’ Star Alliance partners through our website. With this new service, you can enjoy the comfort of redeeming your Miles online on partner flights. Fly with Star Alliance member airlines all over the world with your Miles&Smiles Miles! To book your next trip with the Miles you have collected, just login to your Miles&Smiles account and enter the details of your dream destinations!

Companion ticket

As a Miles&Smiles member, when flying with a paid ticket which earns you Miles, you can have a ticket issued for a companion of your choosing for fewer Miles than a standard award ticket would cost. A ticket issued in this way is a companion ticket. Under the Miles&Smiles program, companion tickets can be divided into two groups; "limited space capacity" and "guaranteed space".

To take advantage of companion tickets, first purchase a paid ticket (which will also earn you Miles) for a confirmed reservation from one of our sales offices, our call center or your travel agent. Then make a reservation at the sales office from which you purchased your paid ticket or with our call center, and indicate you would like a companion ticket to be issued for your travel companion. Don't forget to provide your Miles&Smiles membership number and other necessary information when making the reservation for you and your companion.

Companion tickets should be issued within the normal option period provided after a reservation has been confirmed. The Miles required for your companion ticket will automatically be debited from your Miles&Smiles account. You will still be charged airport tax and statutory fees. You can collect your companion ticket from one of our sales offices by presenting a valid photo ID.

To get more information, you can review limited space capacity companion ticket table and guaranteed space companion award ticket table. You can find these tables under the “Miles&Smiles award tables” menu.

Terms and conditions

  • One companion ticket will be issued for each paid ticket.
  • The companion passenger must travel on the same flight, and in the same or lower flight class.
  • Companion tickets cannot be used on codeshare flights or flights operated by other airlines.
  • If the member traveling with a paid ticket uses Miles to upgrade their flight class, the companion ticket cannot be issued for the upgraded flight class.
  • Companion tickets cannot be upgraded in exchange for Miles.
  • The ticketing period for Miles&Smiles companion tickets will be as per normal ticketing limits.
  • The total Miles required for companion tickets is equal for adult and child passengers.
  • Companion tickets cannot be issued by travel agents.
  • The validity of companion tickets is one year as of the date of issue.
  • Journeys made with companion tickets will not earn Miles.
  • Companion tickets can consist of a maximum of eight routes.
  • On the condition that the award region, season and flight class remain the same, changes (date and time) can be made to companion ticket reservations for a fee. When making changes to companion tickets, the passenger traveling with a paid ticket must be on at least one of the routes.
  • On the outbound journey or return journey, an airport cannot feature on a route more than once.
  • Mile refunds may be issued for completely unused companion award tickets for a fee.
  • Turkish Airlines reserves the right to make changes to the companion ticket tables.
  • For companion tickets with flight points in different regions, the total Miles for the region with the highest Mile value will be debited from the member's account.
  • Only one stopover can be made on a companion ticket.
  • Companion tickets cannot be issued online.
  • Companion tickets can only be issued for Turkish Airlines flights.

One-way award ticket

Terms and conditions

  • One-way award ticket Mile totals will be calculated by taking 50% of the round-trip award ticket Mile total.
  • Stopovers cannot be made with one-way award tickets. Waiting times between flights must not exceed 24 hours. In cases where waiting times exceed 24 hours, a one-way award ticket cannot be issued.
  • On one-way award tickets, the arrival point of each segment must be the same as the departure point of the next segment.
  • The departure and arrival points may not be in the same city on domestic routes, and may not be in the same country on international routes.
  • If a combined one-way award ticket for Business Class and Economy Class is requested, the required Miles for the higher class will be debuted from the member's account, and a one-way award ticket will be issued. This can only be applied if there is no Miles&Smiles feature available in the chosen flight class. It is not applicable if a Miles&Smiles feature is available in the chosen flight class but no space is available.
  • On partner flights, one-way award tickets cannot be issued where Turkish Airlines does not operate the flights.
  • One-way companion tickets are not available.
  • One-way award tickets will be use in accordance with the order of flight legs. Unused flights on a leg will be automatically cancelled by the reservation system.
  • On condition that the region and flight class remain the same, route changes can be made to issued one-way award tickets for a fee.
  • Miles refund and reservation change fees will apply as on other Miles&Smiles award ticket features.
  • After a one-way award ticket has been issued, reservation alterations such as ticket validity period, date and time can be changed for a fee.
  • One-way tickets can be issued for AnadoluJet flights and these tickets can be combined with Turkish Airlines tickets.
  • Award tickets for AnadoluJet flights can be issued via www.anadolujet.com.tr. Combine AnadoluJet and Turkish Airlines flights and have a one-way award ticket issued via www.thy.com.tr.
  • One-way award ticket rules which apply on Turkish Airlines flights will apply to one-way award tickets on AnadoluJet flights.
  • One-way award tickets can be issued on flights operated by other Star Alliance member airlines.
  • Miles refunds will not be issued for one-way award tickets which have had any of their flight legs used.
  • Other rules which apply to Miles&Smiles award tickets will apply to one-way award tickets.
  • The rules above will apply in full to award tickets issued via the Turkish Airlines call center and website.

Upgrade

If you're a Miles&Smiles member, you can upgrade your Economy Class ticket to enjoy all the privileges Business Class has to offer. In order to upgrade to the next flight class, you must hold a valid, paid Economy Class or Business Class ticket, which earns Miles and is for a confirmed reservation. In order to take advantage of this service on eligible scheduled flights, you must have a confirmed reservation and issued ticket in the fare classes given below, and a confirmed reservation for the class to which you are upgrading.

Terms and conditions

  • The upgrade must be shown on the ticket.
  • Miles&Smiles members can take advantage of last-minutes upgrades.
  • If there is available space in the cabin on the requested flight, a last-minute upgrade can be completed. Last-minute upgrades may not be available at certain locations where system infrastructure is not sufficient.
  • On tickets which have been award upgraded, the Miles total from the previous ticket class will be credited to the member's account.
  • Where Miles spent from a Miles&Smiles account are used to upgrade, it is not possible for a companion ticket to be used in the upgraded class.
  • The Miles amount required for upgrades is equal for adults and children.
  • The Miles required for upgrade will be debited from the member's account. If the Miles balance in a member's account is insufficient, the difference can be made up by transferring Miles or purchasing Miles.
  • Travel agents do not have authorization to issue upgrades.
  • All the rules of the previous ticket apply to an upgraded ticket.
  • If an upgraded ticket is refunded, again in accordance with the rules of the previous ticket, the total paid for the ticket before the upgrade will be refunded.
  • Award tickets and companion tickets cannot be upgraded.
  • Award tickets and companion tickets cannot be upgraded.
  • Upgrades can only be issued for flights operated by Turkish Airlines.
  • After upgrade, baggage allowance and passenger lounge access for the upgraded class will apply

MILES&SMILES AWARD TABLES

Promotional award ticket table

Miles required for promotional award tickets on Star Alliance and Turkish Airlines flights
 

Flight class

Turkey

Europe 1

Europe 2

Central Asia

Middle East

North Africa

Central Africa

Southern Africa

Far East

North America

South America

Oceania

Turkey

Economy Class

7.600

15.000

20.000

30.000

25.000

30.000

40.000

60.000

60.000

60.000

80.000

80.000

Business Class

12.600

22.600

30.000

50.000

35.000

50.000

80.000

110.000

90.000

90.000

110.000

110.000

First Class

 

33.750

45.000

70.000

50.000

75.000

120.000

165.000

135.000

135.000

170.000

170.000

Europe 1

Economy Class

 

15.000*

26.000

34.000

30.000

39.000

50.000

60.000

60.000

60.000

80.000

80.000

Business Class

 

25.000*

40.000

55.000

43.000

60.000

85.000

110.000

90.000

90.000

110.000

110.000

First Class

 

40.000*

60.000

78.000

63.000

90.000

130.000

165.000

135.000

135.000

170.000

170.000

Europe 2

Economy Class

 

 

20.000*

38.000

34.000

45.000

50.000

60.000

60.000

60.000

75.000

75.000

Business Class

 

 

30.000*

60.000

49.000

65.000

90.000

110.000

90.000

90.000

105.000

105.000

First Class

 

 

50.000*

86.000

71.000

100.000

135.000

165.000

135.000

135.000

161.000

161.000

Central Asia

Economy Class

 

 

 

30.000*

41.000

57.000

62.000

68.000

68.000

68.000

83.000

83.000

Business Class

 

 

 

50.000*

64.000

85.000

100.000

130.000

105.000

105.000

120.000

120.000

First Class

 

 

 

70.000*

90.000

130.000

150.000

195.000

154.000

154.000

180.000

180.000

Middle East

Economy Class

 

 

 

 

20.000*

51.000

55.000

64.000

64.000

64.000

79.000

79.000

Business Class

 

 

 

 

30.000*

70.000

90.000

120.000

94.000

94.000

109.000

109.000

First Class

 

 

 

 

50.000*

105.000

135.000

180.000

139.000

139.000

165.000

165.000

North Africa

Economy Class

 

 

 

 

 

45.000

55.000

60.000

90.000

90.000

110.000

110.000

Business Class

 

 

 

 

 

60.000

100.000

120.000

120.000

120.000

140.000

140.000

First Class

 

 

 

 

 

90.000

150.000

180.000

180.000

180.000

210.000

210.000

Central Africa

Economy Class

 

 

 

 

 

 

45.000

70.000

95.000

95.000

115.000

115.000

Business Class

 

 

 

 

 

 

60.000

145.000

145.000

145.000

165.000

165.000

First Class

 

 

 

 

 

 

90.000

220.000

220.000

220.000

250.000

250.000

Southern Africa

Economy Class

 

 

 

 

 

 

 

45.000

100.000

100.000

120.000

120.000

Business Class

 

 

 

 

 

 

 

60.000

170.000

170.000

190.000

190.000

First Class

 

 

 

 

 

 

 

90.000

255.000

255.000

285.000

285.000

Far East

Economy Class

 

 

 

 

 

 

 

 

40.000*

90.000

105.000

105.000

Business Class

 

 

 

 

 

 

 

 

70.000*

135.000

150.000

150.000

First Class

 

 

 

 

 

 

 

 

110.000*

200.000

230.000

230.000

North America

Economy Class

 

 

 

 

 

 

 

 

 

20.000*

105.000

105.000

Business Class

 

 

 

 

 

 

 

 

 

30.000*

150.000

150.000

First Class

 

 

 

 

 

 

 

 

 

50.000*

230.000

230.000

South America

Economy Class

 

 

 

 

 

 

 

 

 

 

40.000*

120.000

Business Class

 

 

 

 

 

 

 

 

 

 

70.000*

165.000

First Class

 

 

 

 

 

 

 

 

 

 

110.000*

255.000

Oceania

Economy Class

 

 

 

 

 

 

 

 

 

 

 

30.000*

Business Class

 

 

 

 

 

 

 

 

 

 

 

50.000*

First Class

 

 

 

 

 

 

 

 

 

 

 

70.000*

*Applicable Mile amount for direct flights with Star Alliance member airlines in the same region.

**Applicable Mile amount for direct flights with Turkish Airlines in the same region.

***Applicable Mile amount for direct flights with Star Alliance member airlines in the same country.

Terms and conditions

  • Taxes and charges start from USD 30 for domestic flights in Turkey, and USD 53 for international flights.
  • Values may vary depending on exchange rates, taxes may be introduced or repealed, amounts may be subject to seasonal fluctuations, and new destinations may be added to regions.
  • Taxes may arise from flight cabin differences.
  • The departure point will be taken as a basis for taxes, and separate taxes may be charged for some arrival points.
  • Turkish Airlines reserves the right to limit or seasonally suspend the use of award tickets.
  • The Mile value of an award ticket is expressed for round-trip tickets.
  • Star Alliance award tickets can also be issued as one-way tickets.
  • The Mile value of a one-way ticket is 50% of that of a round-trip ticket.
  • Companion award tickets cannot be issued in the scope of Star Alliance award tickets.
For award regions in the scope of Turkish Airlines and Star Alliance flights, please see the award regions table.

Award ticket table

Miles required for award tickets
 

Flight class

Turkey

Europe 1

Europe 2

Central Asia

Middle East

North Africa

Central Africa

Southern Africa

Far East

North America

South America

Oceania

Turkey

Economy Class

17.600

22.600

30.000

40.000

35.000

60.000

100.000

135.000

90.000

90.000

110.000

110.000

Business Class

25.000

40.000

60.000

80.000

70.000

100.000

180.000

260.000

210.000

210.000

240.000

240.000

Europe 1

Economy Class

 

22.500

45.000

55.000

50.000

80.000

110.000

140.000

95.000

95.000

100.000

100.000

Business Class

 

40.000

85.000

102.000

94.000

130.000

200.000

270.000

215.000

215.000

240.000

240.000

Europe 2

Economy Class

 

 

30.000

60.000

55.000

90.000

125.000

160.000

105.000

105.000

110.000

110.000

Business Class

 

 

60.000

120.000

110.000

150.000

220.000

290.000

230.000

230.000

255.000

255.000

Central Asia

Economy Class

 

 

 

30.000

65.000

105.000

135.000

165.000

110.000

110.000

120.000

120.000

Business Class

 

 

 

60.000

130.000

170.000

240.000

310.000

250.000

250.000

275.000

275.000

Middle East

Economy Class

 

 

 

 

30.000

100.000

130.000

160.000

105.000

105.000

115.000

115.000

Business Class

 

 

 

 

60.000

160.000

230.000

300.000

240.000

240.000

265.000

265.000

North Africa

Economy Class

 

 

 

 

 

45.000

110.000

165.000

165.000

165.000

180.000

180.000

Business Class

 

 

 

 

 

75.000

210.000

300.000

300.000

300.000

340.000

340.000

Central Africa

Economy Class

 

 

 

 

 

 

45.000

165.000

195.000

195.000

210.000

210.000

Business Class

 

 

 

 

 

 

75.000

310.000

350.000

350.000

380.000

380.000

Southern Africa

Economy Class

 

 

 

 

 

 

 

45.000

230.000

230.000

240.000

240.000

Business Class

 

 

 

 

 

 

 

75.000

400.000

400.000

420.000

420.000

Far East

Economy Class

 

 

 

 

 

 

 

 

30.000

155.000

160.000

160.000

Business Class

 

 

 

 

 

 

 

 

60.000

360.000

385.000

385.000

North America

Economy Class

 

 

 

 

 

 

 

 

 

30.000

160.000

160.000

Business Class

 

 

 

 

 

 

 

 

 

60.000

385.000

385.000

South America

Economy Class

 

 

 

 

 

 

 

 

 

 

30.000

235.000

Business Class

 

 

 

 

 

 

 

 

 

 

60.000

565.000

Oceania

Economy Class

 

 

 

 

 

 

 

 

 

 

 

30.000

Business Class

 

 

 

 

 

 

 

 

 

 

 

60.000

Terms and conditions

  • Taxes and charges start from USD 30 for domestic flights in Turkey, and USD 53 for international flights.
  • Values may vary depending on exchange rates, taxes may be introduced or repealed, amounts may be subject to seasonal fluctuations, and new destinations may be added to regions.
  • Taxes may arise from flight cabin differences.
  • Taxes may arise from flight cabin differences.
  • The Mile value of an award ticket is expressed for round-trip tickets.
  • Turkish Airlines reserves the right to limit or seasonally suspend the use of award tickets./li>
  • The interpretation, application and dispute resolution of the Miles&Smiles frequent-flyer program is subject to the laws of the Republic of Turkey.

For award regions in the scope of Turkish Airlines and Star Alliance flights, please see the award regions table.

Limited space capacity companion ticket table

Miles required for limited space capacity companion tickets on Turkish Airlines flights
 

Flight class

Turkey

Europe 1

Europe 2

Central Asia

Middle East

North Africa

Central Africa

Southern Africa

Far East

North America

South America

Oceania

Turkey

Economy Class

5.300

10.500

14.000

21.000

17.500

21.000

28.000

42.000

42.000

42.000

56.000

56.000

Business Class

8.800

15.800

21.000

35.000

24.500

35.000

56.000

77.000

63.000

63.000

77.000

77.000

Europe 1

Economy Class

 

10.500

18.200

23.800

21.000

27.300

35.000

42.000

42.000

42.000

56.000

56.000

Business Class

 

15.750

28.000

38.500

30.100

42.000

59.500

77.000

63.000

63.000

77.000

77.000

Europe 2

Economy Class

 

 

10.500

26.600

23.800

31.500

35.000

42.000

42.000

42.000

52.500

52.500

Business Class

 

 

21.000

42.000

34.300

45.500

63.000

77.000

63.000

63.000

73.500

73.500

Central Asia

Economy Class

 

 

 

10.500

28.700

39.900

43.400

47.600

47.600

47.600

58.100

58.100

Business Class

 

 

 

28.000

44.800

59.500

70.000

91.000

73.500

73.500

84.000

84.000

Middle East

Economy Class

 

 

 

 

10.500

35.700

38.500

44.800

44.800

44.800

55.300

55.300

Business Class

 

 

 

 

24.500

49.000

63.000

84.000

65.800

65.800

76.300

76.300

North Africa

Economy Class

 

 

 

 

 

31.500

38.500

42.000

63.000

63.000

77.000

77.000

Business Class

 

 

 

 

 

42.000

70.000

84.000

84.000

84.000

98.000

98.000

Central Africa

Economy Class

 

 

 

 

 

 

31.500

49.000

66.500

66.500

80.500

80.500

Business Class

 

 

 

 

 

 

42.000

101.500

101.500

101.500

115.500

115.500

Southern Africa

Economy Class

 

 

 

 

 

 

 

31.500

70.000

70.000

84.000

84.000

Business Class

 

 

 

 

 

 

 

42.000

119.000

119.000

133.000

133.000

Far East

Economy Class

 

 

 

 

 

 

 

 

10.500

63.000

73.500

73.500

Business Class

 

 

 

 

 

 

 

 

28.000

94.500

105.000

105.000

North America

Economy Class

 

 

 

 

 

 

 

 

 

10.500

73.500

73.500

Business Class

 

 

 

 

 

 

 

 

 

28.000

105.000

105.000

South America

Economy Class

 

 

 

 

 

 

 

 

 

 

10.500

84.000

Business Class

 

 

 

 

 

 

 

 

 

 

28.000

115.500

Oceania

Economy Class

 

 

 

 

 

 

 

 

 

 

 

10.500

Business Class

 

 

 

 

 

 

 

 

 

 

 

28.000

Terms and conditions

  • Taxes and charges start from USD 30 for domestic flights in Turkey, and USD 53 for international flights.
  • The interpretation, application and dispute resolution of the Miles&Smiles frequent-flyer program is subject to the laws of the Republic of Turkey.

For award regions in the scope of Turkish Airlines and Star Alliance flights, please see the award regions table.

Guaranteed space companion award ticket table

Miles required for guaranteed space companion award tickets on Turkish Airlines flights
 

Flight class

Turkey

Europe 1

Europe 2

Central Asia

Middle East

North Africa

Central Africa

Southern Africa

Far East

North America

South America

Oceania

Turkey

Economy Class

12.300

15.800

21.000

28.000

24.500

42.000

70.000

94.500

63.000

63.000

70.000

70.000

Business Class

17.500

28.000

42.000

56.000

49.000

70.000

126.000

182.000

147.000

147.000

168.000

168.000

Europe 1

Economy Class

 

15.750

31.500

38.500

35.000

56.000

77.000

98.000

66.500

66.500

70.000

70.000

Business Class

 

28.000

59.500

71.400

65.800

91.000

140.000

189.000

150.500

150.500

168.000

168.000

Europe 2

Economy Class

 

 

21.000

42.000

38.500

63.000

87.500

112.000

73.500

73.500

77.000

77.000

Business Class

 

 

42.000

84.000

77.000

105.000

154.000

203.000

161.000

161.000

178.500

178.500

Central Asia

Economy Class

 

 

 

21.000

45.500

73.500

94.500

115.500

77.000

77.000

84.000

84.000

Business Class

 

 

 

42.000

91.000

119.000

168.000

217.000

175.000

175.000

192.500

192.500

Middle East

Economy Class

 

 

 

 

21.000

70.000

91.000

112.000

73.500

73.500

80.500

80.500

Business Class

 

 

 

 

42.000

112.000

161.000

210.000

168.000

168.000

185.500

185.500

North Africa

Economy Class

 

 

 

 

 

31.500

77.000

115.500

115.500

115.500

126.000

126.000

Business Class

 

 

 

 

 

52.500

147.000

210.000

210.000

210.000

238.000

238.000

Central Africa

Economy Class

         

 

31.500

115.500

136.500

136.500

147.000

147.000

Business Class

         

 

52.500

217.000

245.000

245.000

266.000

266.000

Southern Africa

Economy Class

 

 

 

 

 

 

 

31.500

161.000

161.000

168.000

168.000

Business Class

 

 

 

 

 

 

 

52.500

280.000

280.000

294.000

294.000

Far East

Economy Class

 

 

 

 

 

 

 

 

21.000

108.500

112.000

112.000

Business Class

 

 

 

 

 

 

 

 

42.000

252.000

269.500

269.500

North America

Economy Class

 

 

 

 

 

 

 

 

 

21.000

112.000

112.000

Business Class

 

 

 

 

 

 

 

 

 

42.000

269.500

269.500

South America

Economy Class

 

 

 

 

 

 

 

 

 

 

21.000

164.500

Business Class

 

 

 

 

 

 

 

 

 

 

42.000

395.500

Oceania

Economy Class

 

 

 

 

 

 

 

 

 

 

 

21.000

Business Class

 

 

 

 

 

 

 

 

 

 

 

42.000

Terms and conditions

  • Taxes and charges start from USD 30 for domestic flights in Turkey, and USD 53 for international flights.
  • Values may vary depending on exchange rates, taxes may be introduced or repealed, amounts may be subject to seasonal fluctuations, and new destinations may be added to regions.
  • Taxes may arise from flight cabin differences.
  • The departure point will be taken as a basis for taxes, and separate taxes may also be charged for some arrival points.
  • The Mile value of an award ticket is expressed for round-trip tickets.
  • The Mile value of companion tickets will be considered to be 70% of limited capacity Mile values.
  • Turkish Airlines reserves the right to limit or seasonally suspend the use of award tickets.
  • The interpretation, application and dispute resolution of the Miles&Smiles frequent-flyer program is subject to the laws of the Republic of Turkey.

For award regions in the scope of Turkish Airlines and Star Alliance flights, please see the award regions table.

Upgrade table

Miles required for upgrade on Turkish Airlines flights
 

Flight class

Turkey

Europe 1

Europe 2

Central Asia

Middle East

North Africa

Central Africa

Southern Africa

Far East

North America

South America

Oceania

Turkey

From Economy Class to Business Class

6.250

11.250

15.000

25.000

17.500

25.000

40.000

55.000

45.000

45.000

55.000

55.000

Europe 1

From Economy Class to Business Class

 

 

20.000

27.500

21.500

30.000

42.500

55.000

45.000

45.000

55.000

55.000

Europe 2

From Economy Class to Business Class

 

 

 

30.000

24.500

32.500

45.000

55.000

45.000

45.000

52.500

52.500

Central Asia

From Economy Class to Business Class

 

 

 

 

32.000

42.500

50.000

65.000

52.500

52.500

60.000

60.000

Middle East

From Economy Class to Business Class

 

 

 

 

 

35.000

45.000

60.000

47.000

47.000

54.500

54.500

North Africa

From Economy Class to Business Class

 

 

 

 

 

 

50.000

60.000

60.000

60.000

70.000

70.000

Central Africa

From Economy Class to Business Class

 

 

 

 

 

 

 

72.500

72.500

72.500

82.500

82.500

Southern Africa

From Economy Class to Business Class

 

 

 

 

 

 

 

 

85.000

85.000

95.000

95.000

Far East

From Economy Class to Business Class

 

 

 

 

 

 

 

 

 

67.500

75.000

75.000

North America

From Economy Class to Business Class

 

 

 

 

 

 

 

 

 

 

75.000

75.000

South America

From Economy Class to Business Class

 

 

 

 

 

 

 

 

 

 

 

82.500

Applicable award regions for upgrade

Upgrade type Mile amount
In-region flights* Economy Class to Business Class 20.000

*Applicable Mile amount for direct flights with Turkish Airlines in the same region.

Terms and conditions

  • The Mile values shown in the tables apply for one-way tickets.
  • Upgrade awards can only be used on Turkish Airlines flights.

Award region table

Applicable award regions in the scope of Star Alliance and Turkish Airlines flights.
Domestic Europe 1 Europe 2
Adana, Adıyaman, Ağrı, Ankara, Antalya, Batman, Bingöl, Bodrum, Dalaman, Denizli, Diyarbakır, Edremit, Elazığ, Erzincan, Erzurum, Eskişehir, Gaziantep, Hatay, Iğdır, Isparta, Istanbul, Izmir, Kahramanmaraş, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kütahya, Malatya, Mardin, Merzifon, Muş, Nevşehir, Samsun, Şanlıurfa, Sinop, Sivas, Şırnak, Tekirdağ, Trabzon, Van Albania, Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Georgia, Greece, Hungary, Kosovo, Macedonia, Moldova, Montenegro, Romania, Serbia, Slovenia, Ukraine Austria, Azerbaijan, Belarus, Belgium, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, Switzerland, United Kingdom
North Africa Central Africa Southern Africa
Algeria, Morocco, Libya, Egypt, Tunisia Benin, Burkina Faso, Cameroon, Congo, Djibouti, Chad, Dem, Congo C, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Ivory Coast, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Sierra Leone, Somalia, Sudan, Tanzania, Uganda Republic of South Africa, Union of Comoros, Madagascar, Mauritius, Mozambique, Seychelles, Zambia
Oceania Middle East Central Asia
Australia, Cook Islands, Federated States of Micronesia, Fiji, French Polynesia, Guam, Marshall Islands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Samoa, Tonga, Vanuatu Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen Afghanistan, Bangladesh, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan
North America South America Far East
Antilles Nether, Bermuda, Canada, Mexico, United States, Honolulu Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bonaire, Saint Eustatius and Saba, Belize, Bolivia, Brazil, Cayman Islands, CHILE, Colombia, Costa Rica, Cuba, Curacao, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, St Maarten (Dutch Part), Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Virgin Islands (US) Brunei, Cambodia, China (except Hong Kong and Macao), China Taipei, Hong Kong - SAR of China, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Philippines, Singapore, Sri Lanka, Thailand, Vietnam


The regions in the table are valid for award tickets issued for flights operated by Star Alliance member airlines, combined award tickets issued between Turkish Airlines and Star Alliance member airlines, and Star Alliance upgrade awards.

Countries in the scope of the Star Alliance flight network may vary. Over time, countries or regions may change, resulting in the use of awards no longer being valid, or new countries may be added to regions. Please contact our call center for the most up-to-date information.

STAR ALLIANCE UPGRADE AWARD

Star Alliance upgrade award

When traveling with Star Alliance member airlines you can use your Miles to upgrade. As a Miles&Smiles member, you can use Miles to upgrade yourself or loved ones (there is no obligation to fly together) on flights operated by Turkish Airlines and partner Star Alliance member airlines. You can have these upgrades online.

Terms and conditions 

  • Upgrades can be issued for paid tickets with their reservations confirmed up to 24 hours before scheduled departure.
  • The Star Alliance upgrade award is only valid for certain ticket fare classes.
  • On Turkish Airlines flights, only Y and B fare classes in Economy Class can upgrade to Business Class.
    Star Alliance upgrade award table
     

    Upgrade type

    Domestic

    Europe 1

    Europe 2

    Central Asia

    Middle East

    North Africa

    Central Africa

    Southern Africa

    Far East

    North America

    South America

    Oceania

    Domestic

    Economy → Business

    12.500

    11.250

    15.000

    25.000

    17.500

    25.000

    40.000

    55.000

    45.000

    45.000

    55.000

    55.000

    Business → First

    20.000

    16.875

    22.500

    35.000

    25.000

    37.500

    60.000

    82.500

    67.500

    67.500

    85.000

    85.000

    Europe 1

    Economy → Business

     

    11.250

    20.000

    27.500

    21.500

    30.000

    42.500

    55.000

    45.000

    45.000

    55.000

    55.000

    Business → First

     

    16.875

    30.000

    39.000

    31.500

    45.000

    64.000

    82.500

    67.500

    67.500

    85.000

    85.000

    Europe 2

    Economy → Business

     

     

    15.000

    30.000

    24.500

    32.500

    45.000

    55.000

    45.000

    45.000

    52.500

    52.500

    Business → First

     

     

    25.000

    43.000

    35.500

    50.000

    67.500

    82.500

    67.500

    67.500

    80.500

    80.500

    Central Asia

    Economy → Business

     

     

     

    25.000

    32.000

    42.500

    50.000

    65.000

    52.500

    52.500

    60.000

    60.000

    Business → First

     

     

     

    35.000

    45.000

    64.000

    75.000

    97.500

    77.000

    77.000

    90.000

    90.000

    Middle East

    Economy → Business

     

     

     

     

    15.000

    35.000

    45.000

    60.000

    47.000

    47.000

    54.500

    54.500

    Business → First

     

     

     

     

    25.000

    52.500

    67.500

    90.000

    69.500

    69.500

    82.500

    82.500

    North Africa

    Economy → Business

     

     

     

     

     

    30.000

    50.000

    60.000

    60.000

    60.000

    70.000

    70.000

    Business → First

     

     

     

     

     

    45.000

    75.000

    90.000

    90.000

    90.000

    105.000

    105.000

    Central Africa

    Economy → Business

     

     

     

     

     

     

    30.000

    72.500

    72.500

    72.500

    82.500

    82.500

    Business → First

     

     

     

     

     

     

    45.000

    110.000

    110.000

    110.000

    124.000

    124.000

    Southern Africa

    Economy → Business

     

     

     

     

     

     

     

    30.000

    85.000

    85.000

    95.000

    95.000

    Business → First

     

     

     

     

     

     

     

    45.000

    127.500

    127.500

    142.500

    142.500

    Far East

    Economy → Business

     

     

     

     

     

     

     

     

    35.000

    67.500

    75.000

    75.000

    Business → First

     

     

     

     

     

     

     

     

    55.000

    100.000

    115.000

    115.000

    North America

    Economy → Business

     

     

     

     

     

     

     

     

     

    15.000

    75.000

    75.000

    Business → First

     

     

     

     

     

     

     

     

     

    25.000

    115.000

    115.000

    South America

    Economy → Business

     

     

     

     

     

     

     

     

     

     

    35.000

    82.500

    Business → First

     

     

     

     

     

     

     

     

     

     

    55.000

    127.500

    Oceania

    Economy → Business

     

     

     

     

     

     

     

     

     

     

     

    25.000

    Business → First

     

     

     

     

     

     

     

     

     

     

     

    35.000

Airlines which apply Star Alliance upgrade awards
Airline Upgrade type Fare classes eligible for upgrade
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B, W
Business → First -
Economy → Business U, E, O, Y, B
Business → First C, D, J, Z
Economy → Business Y, B, E
Business → First C, D
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Economy → Business Y, B
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B
Economy → Business Y, B, G, S
Economy → Business Y, B, K
Business → First -
Economy → Business Y, B
Business → First C, D, J
Economy → Business G, E, Y, B
Business → First -
Economy → Business Y, B
Business → First N/A
Economy → Business Y, B, M, H
Business → First Z, C, J, U, D
Economy → Business Y, B
Premium Economy → Business S, T, P, L
Business → First C, D, J
Economy → Business Y, B, U, M
Business → First -
Economy → Business Y, B
Business → First C, D
Economy → Business Y, B
Economy → Business Y, B
Economy → Business Y, B, M*
*Domestic sectors only

For award regions in the scope of Star Alliance flights, see the Star Alliance award region page.

Star Alliance upgrade

Visit the Star Alliance upgrade award page to upgrade your ticket.

Star Alliance upgrade award terms and conditions

  • Star Alliance upgrades can only be made online. Star Alliance upgrades cannot be completed at check-in or when boarding.
  • In the scope of Star Alliance upgrade awards, it is necessary to apply to the sales office of the operating airline for changes and refunds.
  • If a reservation with a Star Alliance upgrade is canceled, the Star Alliance upgrade will be canceled automatically and the Miles will be refunded to the member's account.
  • For any changes (changes to date or route, or cancelation) to be made after a Star Alliance upgrade has been issued for a Turkish Airlines flight, it will be necessary to apply to a Turkish Airlines sales office.
  • Upgrades can only be issued for the next highest flight class. Two upgrades cannot be applied on the same route.
  • For a Star Alliance upgrade award requested on a Star Alliance member airline flight, depending on the operating airline's implementation, upgrades from both Economy Class to Business Class, and Business Class to First Class can be made.
  • On airlines which operate a three-cabin class system, upgrades from Economy Class to Business Class, or Business Class to First Class can be issued.
  • For flights with two cabin classes, depending on the operating airline's implementation procedure, paid upgrades from Economy Class to Business Class, or from Economy Class to First Class can be issued.
  • The Star Alliance upgrade award is only valid for certain ticket fare classes. On Turkish Airlines flights, in order to upgrade from Economy Class to Business Class, the ticket fare class must be either Y or B.
  • Star Alliance upgrade awards cannot be used on Miles&Smiles award tickets.
  • Star Alliance upgrade awards cannot be used on discounted, free or award tickets.
  • The paid ticket before a Star Alliance upgrade must have been issued in the classes mentioned above.
  • Stopovers are not included in the scope of Star Alliance upgrade awards. Upgrades are issued on a route basis. An upgrade award is available for every route.
  • Star Alliance upgrade awards are only valid on flights operated by Star Alliance member airlines.
  • Codeshare flights are not included.
  • Upgrades can be issued no earlier than 355 days before and no later than 24 hours before scheduled departure.
  • Miles&Smiles members can request Star Alliance upgrade awards for themselves or for a person of their choosing. It is not necessary for the Miles&Smiles member whose Miles were used to fly.
  • On a single occasion, a Star Alliance upgrade award can be issued for at most four passengers, four Miles&Smiles members using Miles from their accounts, and for one route.
  • Alternative reservations are not permitted in the scope of Star Alliance upgrade awards.
  • With regards to earning Miles, the original ticket class will be taken into account, not the upgraded class.
  • On certain reservations with specific special requests, a Star Alliance upgrade award will not be permitted. Special requests such as seat selection and special meals must be requested from the airline operating the flight.
  • The number of Miles required for a Star Alliance upgrade award is equal for adults and children.
  • Star Alliance upgrade awards cannot be issued for infant passengers under the age of 2.
  • No upgrade certificate will be requested from passengers using a Star Alliance upgrade award.
  • The Miles&Smiles upgrade award and Star Alliance upgrade award are distinct features and their conditions and Mile values may differ.
  • If a passer who has received a Star Alliance upgrade award wishes to make a change to their reservation or cancel a reservation will not be charged a fee to do so.
  • Passengers must follow these steps when applying for Star Alliance upgrades.

1. Indicate the number of passengers and number of Miles&Smiles members using Miles from their account.

2. Enter Miles&Smiles membership number and PIN code.

3. Enter the name, surname and flight details of the passenger to be upgraded.

4. Confirm the number of Miles required for the upgrade.

5. View the Miles debited from the Miles&Smiles account and the upgrade information saved on the reservation.

Star Alliance award regions

Applicable award regions in the scope of Star Alliance flights.
Domestic Europe 1 Europe 2 Central and North Africa Southern Africa Oceania
Adana, Adıyaman, Ağrı, Ankara, Antalya, Batman, Bingöl, Bodrum, Dalaman, Denizli, Diyarbakır, Edremit, Elazığ, Erzincan, Erzurum, Eskişehir, Gaziantep, Hatay, Iğdır, Isparta, Istanbul, Izmir, Kahramanmaraş, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kütahya, Malatya, Mardin, Merzifon, Muş, Nevşehir, Samsun, Şanlıurfa, Sinop, Sivas, Şırnak, Tekirdağ, Trabzon, Van Albania, Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Georgia, Greece, Hungary, Kosovo, Macedonia, Moldova, Montenegro, Romania, Serbia, Slovenia, Ukraine Austria, Azerbaijan, Belarus, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, Switzerland, United Kingdom Algeria, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Liberia, Libya, Mali, Mauritania, Morocco, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, Sudan, Tanzania, Togo, Tunisia, Uganda Botswana, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, South Africa, Swaziland, Zambia, Zimbabwe, Seychelles
Australia, Cook Islands, Federated States of Micronesia, Fiji, French Polynesia, Guam, Marshall Islands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Samoa, Tonga, Vanuatu
Middle East Central Asia North America South America Far East
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen Afghanistan, Bangladesh, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan Antilles Nether, Bermuda, Canada, Mexico, United States, Honolulu Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Brazil, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia Brunei, Cambodia, China (except Hong Kong and Macao), China Taipei, Hong Kong - SAR of China, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Philippines, Singapore, Sri Lanka, Thailand, Vietnam

The regions in the table are valid for award tickets issued for flights operated by Star Alliance member airlines, combined award tickets issued between Turkish Airlines and Star Alliance member airlines, and Star Alliance upgrade awards.

Countries in the scope of the Star Alliance flight network may vary. Over time, countries or regions may change, resulting in the use of awards no longer being valid, or new countries may be added to regions. Please contact our call center for the most up-to-date information.

USING AWARDS

Changes made to award tickets

Reservation changes 

  • For a period of one year after an award ticket or companion ticket has been issued, and on the condition the flight is operated by Turkish Airlines, and that the change is still within the same award region and reservation class, flight times, dates and routes can be changed for a fee. The taxes and charges resulting from a change in route will be paid by the member.
  • When making changes to companion tickets, it must be remembered that the companion must fly with the paying member on the outbound route.
  • TRY 50 is collected in domestic flights and USD 25 is collected in international flights per transaction.
  • In case of no-show and offload, reissuing costs TRY 100 in domestic flights and USD 50 for award tickets.* 
  • On domestic tickets with an international connection, the international change fee will be charged, even if changes are only made to the domestic reservation.

Miles refund

  • The Miles for award tickets, companion tickets and upgrade awards which have had no legs used may be refunded to a member's account for a fee. Refunded Miles will have the same expiration date as when they were first earned. Airport taxes are subject to normal refund procedure.
  • TRY 50 is collected in domestic flights and USD 25 is collected in international flights per transaction.
  • In case of no-show and offload, refunding costs TRY 100 in domestic flights and USD 25 for Miles refund in award tickets.* 
  • In normal tickets upgraded with Miles, pre-flight cancelation costs TRY 50 per transaction in domestic flights and USD 25 in international flights; while in case of no-show, TRY 100 is collected in domestic flights and USD 50 is collected in international flights per transaction.
  • Changes to passenger plans and Miles refunds must be processed at Turkish Airlines sales offices and a Miles&Smiles membership card must be presented. Travel agents do not have authorization to carry out these transactions.

*No-show and offload: This is where despite making a reservation and having a ticket issued, a passenger does not check in on time or does not present the necessary documentation to fly. In this situation, a no-show fee will be charged.