网上值机
我们建议您通过我们的手机应用程序或官方网站完成您的网上值机，以减少人员接触。
办理乘机手续时间
所有土耳其境内航班办理乘机手续截至时间，提前至航班起飞前45分钟，所有土耳其国际航班办理乘机手续截至时间，提前至航班起飞前60分钟。
为所有旅客提供安全而舒适的旅行体验，一直是土耳其航空的首要任务。
作为土耳其国家载旗航空公司，我们与卫生当局一道，借鉴土耳其成功防治新冠病毒的经验，在防疫期间的飞行保障中，我们调整了机场登机流程及机上服务标准等注意事项。
我们在本手册中为您提供防疫期间安全旅行的指南，并祝您旅途愉快。
我司获颁由 SimpliFlying 支持的 APEX Health Safety 钻石奖，表彰为确保达到清洁消毒的最高标准所做出的努力。 您可以访问 APEX Health Safety 页面以获取有关评估的详细信息，其中包括 10 个类别的 75 个接触点。
我们建议您通过我们的手机应用程序或官方网站完成您的网上值机，以减少人员接触。
所有土耳其境内航班办理乘机手续截至时间，提前至航班起飞前45分钟，所有土耳其国际航班办理乘机手续截至时间，提前至航班起飞前60分钟。
Personal protective equipment for in-flight use are provided for our cabin crew.
Wearing a mask during the flight depends on the country specific restrictions and the decisions taken by the states. Please check the current travel rules for your destination.
Boardings will be carried out via passenger boarding bridges and apron buses where all hygiene measures are taken.
每次飞行后，我们飞机上的所有接触点，包括小桌板、座椅扶手、安全带、遮阳板、控制器、行李架、通风口、阅读灯、侧板、窗户、厕所、隔板、装饰板和橱柜等，均由专人彻底消毒。 我们的飞机在到达总部后，再次通过二级特殊消毒程序进行消毒，并为下一次飞行做好准备。
我们在机舱内配备了高效空气过滤器（HEPA），使用这一特殊的过滤系统，可以阻挡99.97%的直径达0.3微米的所有颗粒。
在飞行过程中，高效空气过滤系统将不断清洁机舱内的空气。 有了这个过滤系统，机舱内的空气每3分钟置换一次。
我们的飞机系统通过通风口释放机舱内的清洁空气，并从机舱下部抽出，送到高效空气过滤器和外部。 因此，机舱内的空气不会在座位之间水平运动，而称之为垂直通风系统。
Wearing a mask during the flight depends on the country specific restrictions and the decisions taken by the states. Please check the current travel rules for your destination. Only medical masks are allowed and they should be changed every 4 hours. Masks with one-way valves or vents are not allowed. When you need to change your mask, remove it without touching its front surface, throw it into the disposal bag. Please make sure you have enough number of masks with you.
Depending on the requirements of the destination country, you will be provided with a mask and an antiseptic tissue. (All toilets include The kits in short-haul flights include a mask and a antiseptic tissue while the kits in long-haul flights also include a hand sanitizer.)
All textile products are washed at professional facilities in high temperatures with allergen-free special chemicals approved by the authorities, and packed by automatic packaging machines.
Blanket service is available on flights of four or more hours.
The pillow service is available on all flights and to Business and Economy Class passengers.
PressReader is an easy-to-use mobile app for smartphones or tablets, which provides unlimited access to newspapers and magazines. You can access content provided in the application (pressreader.turkishairlines.com) 24 hours before your flight and up to 24 hours after your flight.
Denon earphones for Business Class passengers are available on transoceanic flights. Philips earphones for Business Class passengers and disposable headphones for Economy Class passengers are available on other international flights. You can bring your own headphones for domestic flights and enjoy the tv series, movies, music and games offered in the in-flight entertainment system.
您可以在机上使用“Companion”应用程序并连接机上 wi-fi，就可以使用移动设备远程控制机上娱乐系统。