As a Miles&Smiles member you can use award tickets on flights operated by Turkish Airlines and other Star Alliance member airlines. On the condition that reservations are made and confirmed, Award tickets are valid for round-trip and one-way flights.
Use award tickets to take a holiday and discover new places, or gift them to loved ones. Just as you can have award tickets issued in your own name, you can also have them issued for family and loved ones.
Award ticket types
Under the Miles&Smiles program, award tickets for Turkish Airlines flights can be divided into two groups; "promotion award ticket" and "award ticket".
A defined number of seats will be allocated on our flights for promotion award ticket. If there is space available within this allocation, a reservation can be made. For promotion award ticket, the reservation class is X for Economy Class and I for Business Class. The Miles value of promotion award tickets lower than award tickets.
There is no allocation limit on award tickets. Just as passengers who are traveling with paid tickets, as long there is space on a flight, an award ticket can be issued.* For award tickets, the reservation class is X for Economy Class and I for Business Class. On Turkish Airlines award tickets issued in combination with Star Alliance member airlines, the reservation class will be the reservation class for promotion award tickets. Miles values provided in the Star Alliance award ticket table will apply for award tickets issued in combination.
To get more information, you can review promotion award ticket table, award ticket table and award region table via our page.
*Turkish Airlines reserves the right to limit the use of award tickets and to stop them periodically.
It's easy to fly with an award ticket!
You can issue your award ticket through our website, mobile applications and call center, or through our sales offices by showing a valid ID.
Additional expenses like airport taxes and statutory charges may be charged when award tickets are issued. Please don't forget to provide your credit card information while making a reservation in order to charge these to your credit card. Payment methods other than cash or credit card, such as MCO or vouchers, are not valid. The Miles required for your award ticket will automatically be debited from your Miles&Smiles account. You can see your remaining Miles in your account. Your award ticket should be issued within the option period provided after your reservation has been confirmed. Reservations for award tickets which are not issued will be canceled. You can collect your award ticket from one of our sales offices by presenting a valid photo ID.
Terms and conditions
Stopover: If the award ticket is used on Turkish Airlines operated flights, only one stopover is allowed in outbound or return flight.
You can now easily book your award tickets on Star Alliance partner airlines, online!
As a Miles&Smiles member, you can now issue award tickets on Turkish Airlines’ Star Alliance partners through our website. With this new service, you can enjoy the comfort of redeeming your Miles online on partner flights. Fly with Star Alliance member airlines all over the world with your Miles&Smiles Miles! To book your next trip with the Miles you have collected, just login to your Miles&Smiles account and enter the details of your dream destinations!
Terms and conditions
Reservation changes
Miles refund