Have you installed the Turkish Airlines mobile app?

You can download the Turkish Airlines mobile app from the Apple Store or Google Play.

After downloading the app, check your default browser. If you're using an iOS device, follow the first step on the side; if you're using an Android device, follow the second step.

Check your default browser

• On iOS devices: To ensure that you’re using the Safari browser, follow these steps:

Settings → Apps → Safari → Default Browser App → Safari

• On Android devices: To make sure you’re using the Chrome browser, follow these steps:

Settings → Apps → Chrome → Browser App → Chrome

After installing the app

Once you've installed the mobile app, you can click on the link again and resume your transaction where you left off.

If the problem persists, please ensure that you're using the most recent version of the Turkish Airlines mobile app. If the problem persists, please contact our customer service.