CHECK-IN

At Turkish Airlines, we offer several options to enable our passengers to complete their check-in procedures quickly and without any hitches. You, too, can enjoy trouble-free check-in, either in the airport at our check-in desk or self-service kiosks, on our website using your computer, tablet, or smartphone, or using our mobile app.

Online check-in

If you have already checked in online, you can save time by going straight to the online check-in desk without having to wait in the line at the other counters and just hand in your baggage. If you check in online using our website or mobile app, you can send your mobile boarding pass to your telephone. When you check in online using our website, you can also get a printout of your online boarding pass. As check-in options may vary according to airport, we recommend that you read through check-in options at airports.

If you have already checked in on our website or using our mobile app, you need to arrive at the airport at least 1 hour before takeoff for domestic flights, and at least 2 hours before takeoff for international flights. Online check-in starts 24 hours before flights and ends 90 minutes before take-off.

What is self-service check-in?

Self-service check-in gives you the option to check-in at the airport using our self-service kiosks. You can use the Turkish Airlines self-service kiosks to check in quickly at the airport and avoid the lines.

How does self-service check-in work?

All passengers with e-tickets can check-in using use the touch screen, simple menu and user-friendly design of the self-service kiosks. To check in at the kiosk, you need to place your Miles&Smiles card or bank card onto the reader to bring up your details or enter your e-ticket number or booking code (PNR) instead. Once you have chosen a seat, your boarding pass will be printed and the check-in process is completed.

When can I use self-service check-in?

Self-service check-in opens 12 hours before your flight departure time and closes 45 minutes before take-off for domestic flights and 60 minutes beforehand for international flights. You can check in a maximum of 8 people with the same booking code (PNR) at one time at our self-service kiosks.

Self-service check-in and checking baggage

After your boarding pass is printed off at the self-service kiosk, you can go straight to the boarding gate if you do not have any baggage. If you do have baggage, you need to check it at the check-in desk before proceeding to your boarding gate. More information

Self-service check-in with or without baggage for direct and connecting flights

You can use the self-service kiosk to check in for all legs of domestic connecting flights, from start to finish, both with and without baggage. You can also use the self-service kiosk to check in for both outbound and inbound flights if you have no baggage and are returning the same day. More information

When should I be at the boarding gate after using self-service check-in?

After you have checked in at the self-service kiosk, you need to be at the boarding gate no later than 20 minutes before departure for all flights. Please remember that at some airports it can take a long time to get to the boarding gate. More information

Check-in desk

Just as you can check in using one of our online facilities, you can also experience a trouble-free and speedy check-in at one of our airport check-in desks using the following steps:

Go to the Turkish Airlines check-in desk at the airport. Here you will meet our ground services staff.
Show all your travel documents such as ID and passport to our Turkish Airlines check-in desk staff along with any other documents relating to special circumstances, for example doctor’s notes. Passengers who have bought discount tickets must at this point show the documentation that qualifies them for the discount to our staff.
If there are no issues with your documents, our staff will check your baggage and take it from you. If you have exceeded your baggage allowance, excess baggage procedures will be applied. For more detailed information, please visit our baggage page.
Once your baggage has been processed, our staff will give you your boarding pass and direct you to your boarding gate.

During check-in, as well as your national ID, you can also use your driver license, passport, or marriage certificate as proof of identity.

You can find out which options are available for checking in at the airport on our airport check-in options page.

Check-in facilities at airports close 45 minutes before take-off for domestic flights and 60 minutes before take-off for international flights.

Preferential check-in with Business Class

If you have chosen to travel in Business Class, you can enjoy extra privileges during check-in. You can avoid the lines and gain time by checking in at one of our special Business Class desks at the airport.

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