Ticket refund at no charge in the first 24 hours

You’re covered, even if your travel plans change: If your flight is seven or more days away, you can refund your ticket free of charge within 24 hours of purchase. Refund conditions apply to flight tickets purchased via the website or mobile app.

Flexible travel plans

Even if your plans change, you don’t have to worry! If there are at least 7 days before your first flight, you can cancel your booking free of charge and make a new reservation if you wish.

Free and easy refunds

You can cancel your ticket free of charge within 24 hours of purchase. Thanks to the seamless refund process, your payment will be refunded without additional processing fees.

Refund and new booking option for ticket errors

If your online ticket includes incorrect date, route, or passenger information, you can get a full refund within the first 24 hours and make a new reservation.


Flexible travel plans

Even if your plans change, you don’t have to worry! If there are at least 7 days before your first flight, you can cancel your booking free of charge and make a new reservation if you wish.

Free and easy refunds

You can cancel your ticket free of charge within 24 hours of purchase. Thanks to the seamless refund process, your payment will be refunded without additional processing fees.

Refund and new booking option for ticket errors

If your online ticket includes incorrect date, route, or passenger information, you can get a full refund within the first 24 hours and make a new reservation.

Terms and conditions

  • The refund right is valid only for tickets purchased through the Turkish Airlines website or mobile app.
  • Your refund request must be submitted within 24 hours of the ticket purchase and there must be at least 7 days before your first flight.
  • Travel start time is calculated by hours. The right to refund is not applicable to flights departing in less than 168 hours from the time of the refund request.
  • This refund right does not apply to tickets that have already been changed.
  • Award tickets are subject to the same terms and conditions.
  • Tickets with flight disruptions are excluded.
  • Additional services connected to the ticket (additional baggage, seat selection, etc.) are not covered by the refund.
  • Valid for unused tickets.
  • Not valid for tickets issued with hold the price option.