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Terms and conditions for additional services

The terms and conditions related to additional services that enrich your flight experience are on this page.

Excess baggage terms and conditions Learn more

Extra baggage fees may vary according to different criteria such as flight route, waiting time at transit point and the airline operating flight. You can access details about the method used for calculating extra baggage fee from our extra baggage page.

Extra baggage sales rules

  • Only ticketed passengers can benefit from extra baggage sales service.
  • Specifically, defined items such as sports equipment/musical instrument shall not be considered within the scope of extra baggage status. Allowances for baggage under special status can be purchased at sales offices.
  • Minimum 3 kg or 1 piece, maximum 230 kg or 10 pieces of extra baggage can be purchased at one time via Turkish Airlines online channels.
  • One piece of baggage shall not weigh more than 32 kg. Extra baggage purchased above 32 kg must be carried separately. Furthermore, the total of baggage’s sizes (width, length, height) must not exceed 158 cm.
  • Extra baggage can be purchased via online channels for Turkish Airlines operated flights as from 355 days before flight until 60 minutes hours left to domestic flight and until 75 minutes hours left to international flight.
  • In case the weight of baggage is more than the sum of checked baggage allowance and extra baggage allowance purchased in routes applying kilogram concept, additional baggage fee corresponding to the weight difference must be paid at airport.
  • On routes with piece baggage concept, the maximum weight of 1 piece of baggage is 23 kg for Economy Class and Business Class. On these routes, 80 USD will be charged per piece for extra baggage weighing between 23-32 kg.
  • Extra baggage sales cannot be processed online for trips that include multiple airlines. Information regarding the fees, rules, and conditions for these flights is available at sales offices.
  • You cannot purchase extra baggage for infants. Passengers with a baby are allowed to carry a bassinet with dimensions not exceeding 115 cm in all flights. Baby strollers are accepted to aircraft hold free of charge.
  • Extra baggage sales can be limited subject to aircraft capacity.
  • Extra baggage sales for group passengers can be done only at counters.
  • Click for details about purchasing extra baggage with Miles.

Extra baggage change and refund rules

  • You can refund extra baggage purchased from online channels at Turkish Airlines sales offices before flight.
  • Extra baggage purchased from online channels cannot be refunded partially. If requested, passengers can refund their extra baggage allowances in all flights and purchase new extra baggage allowance for updated flights.
  • Extra baggage allowance cannot be transferred to other passengers accompanying the passenger or other flights of the passenger.
  • For passengers who have changed/reissued flights, extra baggage cannot be transferred automatically. If required, passengers can make refund for their former flights and purchase extra baggage for their new flights at Turkish Airlines sales offices before flight.
  • In case of flight cancelation or change for reasons other than passenger’s own volition, such passenger can require extra baggage fee refund from sales offices within 1 year.
  • In case extra baggage that do not comply with the rules of sales or carriage cannot be transported, refund shall only be made at sales offices before flight.
  • No guarantee is provided for extra baggage transportation due to safety and operational reasons. In such cases, Turkish Airlines shall present the most appropriate alternatives.
  • Partly used excess baggage allowance of transfer flights (without stopover) connecting in less than 24 hours, can not be refunded after the flight.
  • In case the passenger, who has purchased extra baggage allowance from online channels, upgrades to Business Class, extra baggage allowance can be refunded via sales offices.

General baggage rules

  • You can access general checked baggage rules from our checked baggage page.
  • Before flight, please make sure that your total baggage allowance is displayed on the ticket.
  • Due to operational capacity, your baggage may be transported on our later flights without notifying you.
  • Invoice for extra baggage purchase can be viewed from our e-Ticket & Invoice page.

Baggage applications on flights from/to USA and Canada involving more than one airline

  • US DOT (US Department of Transportation) regulations apply on flights from/to USA involving more than one carrier (interline).
  • CTA (Canada Transportation Agency) regulations apply on flights from/to Canada involving more than one carrier (interline).
  • You can access more detailed information from our USA baggage page.

Sports equipment terms and conditions Learn more

Sports Equipment Sales Rules 

  • Only ticketed passengers can bring sports equipment. 
  • Sports equipment is not considered within the scope of Checked Baggage Allowance. Each item of sports equipment is charged according to the Sports Equipment Fee Schedule. Sports equipment can be carried as cabin baggage or checked baggage for a fee, depending on its weight or size. 
  • Please visit the Sports Equipment page to find more information on how to carry your sports equipment (golf, mountaineering, diving, etc.) on Turkish Airlines flights.
  • Arrangements via online channels for carrying sports equipment on Turkish Airlines flights can be made from 355 days before the flight until two hours before the flight. 
  • Transport rights for sports equipment cannot be sold online for flights that include multiple airlines. Information regarding the fees, rules, and conditions for these flights is available at sales offices.
  • Sports equipment cannot be carried under the name of infant passengers. 
  • Sports equipment carriage may be restricted according to aircraft capacity. 
  • For group passengers, sports equipment carriage fees can be paid only at the counters. 
  • Turkish Airlines reserves the right to make changes on free sports equipment carriage rules and rights at regular intervals. 

Sports Equipment Change/Refund Rules for Turkish Airlines Flights

  • Refunds for sports equipment carriage fees purchased through online channels can be performed at Turkish Airlines sales offices prior to the flight. 
  • Partial refund of sports equipment carriage fees paid via online channels is not possible. Passengers can cancel the sports equipment carriage on all their flights and pay new sports equipment carriage fees for any flight they wish if they so desire. 
  • The right to carry sports equipment cannot be transferred to other passengers traveling with the passenger or to other flights of the passenger. 
  • Sports equipment carriage rights of passengers who make changes to their flights are not transferred automatically. If they wish, passengers can pay sports equipment carriage fees for new flights by requesting a refund for the previous flights through Turkish Airlines sales offices/call center before the flight. 
  • Passengers may request a refund of the sports equipment fee from the Sales Offices/Call Center within one (1) year due to reasons such as flight cancellation or changes that occurred against their will. 
  • If the sports equipment does not comply with the sales or transportation rules, its return can only be made at the sales office/call center before the flight. 
  • For safety, security and operational reasons, the carriage of sports equipment cannot be guaranteed. Turkish Airlines will provide the most suitable alternative options in such cases. 
  • Unused sports equipment fees cannot be returned after the flight has taken place. 

General Sports Equipment Transport Rules 

  • You can find the general registered sports equipment transport rules here.  
  • Sports equipment is accepted as checked baggage only and can be transported in the cargo hold. Special fees are not applied to sports equipment not included in the sports equipment list; such equipment is considered as checked baggage. 
  • Please visit the Sports Equipment page to find more information on how to carry your sports equipment (golf, mountaineering, diving, etc.) on Turkish Airlines flights.
  • When reserving sports equipment carriage, you must inform the relevant personnel of the dimensions of the sports equipment. This equipment must be packed in a way to prevent damage, must be carried in a special bag, and should not be loaded on the baggage belt during the check-in process. 
  • A fee of EUR 30 for all sports equipment will be charged for flights arriving to Colombo with a stopover in Maldives or for flights departing from Kilimanjaro and arriving to Mombasa with a stopover.

General Sports Equipment Transport Rules 

  • You can find the general registered sports equipment transport rules here
  • Sports equipment is accepted as checked baggage only and can be transported in the cargo hold. Special fees are not applied to sports equipment not included in the sports equipment list; such equipment is considered as checked baggage. 
  • Please visit the Sports Equipment page to find more information on how to carry your sports equipment (golf, mountaineering, diving, etc.) on Turkish Airlines flights.
  • When reserving sports equipment carriage, you must inform the relevant personnel of the dimensions of the sports equipment. This equipment must be packed in a way to prevent damage, must be carried in a special bag, and should not be loaded on the baggage belt during the check-in process. 
  • Tennis and squash rackets are accepted as hand luggage in a suitable bag (maximum of 2 rackets). However, if there is more than one bag or more than 2 rackets in the bag, tennis and squash rackets are charged under the heading of “Other sports equipment”. 
  • Items included in a set of diving equipment: wetsuit, fins, one mask, one empty scuba tank (oxygen cylinder), scuba regulator, tank harness, tank pressure gauge, balance jacket (BCD jacket), diving lamp, one snorkel, knife, a harpoon, and a life jacket. 
  • Items included in a set of surf equipment: one surfboard, one surfboard for windsurfing, a wooden deck, a mast, and a sail. 
  • Hunting equipment: consists of tools such as hunting knives, all kinds of smoothbore shotguns, shotguns, and pocketknives; hunting equipment is charged within the scope of “Sporting firearms”. Click here for instructions on carrying rifles and cutting tools used for sports and hunting purposes at the airport. 
  • IATA rules and conditions apply for other sports equipment other than the sports equipment mentioned above.

Lounge terms and conditions Learn more

Free Use of Domestic CIP Lounge belonging to our Corporation

Airline Passenger’s card type Cabin class Guest/Family** Right
TK Miles&Smiles Elite Plus Card Economy or Business Family or a guest
Miles&Smiles Elite Card Family or a guest
Miles&Smiles Classic Plus Card None
Star Alliance Gold (SAG) Card Guest
Paid Lounge Membership (PLM) Card Guest
Turkish Airlines Corporate Club (CORP) Card* Guest
- Business None

Table-1: Domestic CIP Lounge Usage Table

*Passengers traveling on a domestic flight via a partnership flight on the same day as their connecting international flight (including flights until 05:00 on the next day), or who are Turkish Airlines Corporate Club Card (CORP) holders with an international flight and a domestic connecting flight can receive service at the domestic CIP Lounge with one guest. The flights (international and domestic) must be on the same ticket.

In some airports, domestic CIP Lounge have two sections. At these stations, Business Class passengers and M&S Elite Plus card passengers are offered access to the Business section of the Lounge. M&S Elite, M&S Classic Plus, SAG, PLM, CORP card and fee / miles passengers are offered access to the Miles & Smiles (M&S) section.

**Family: Spouse traveling with the passenger who has the right to use the Lounge and children under the age of 25. (Spouse and children must enter the Lounge with the passenger who has Lounge entry rights)

Free Use of International CIP Lounges belonging to our Corporation

Airline Passenger’s card type Cabin class Guest/Family Right
TK Miles&Smiles Elite Plus Card Economy or Business Family or a guest
Miles&Smiles Elite Card Family or a guest
SAG Card Guest
PLM Card Guest
CORP Card* Guest
- Business None
Star Alliance member airline Miles&Smiles Elite Plus Card Economy or Business Guest
Miles&Smiles Elite Card Guest
SAG Card Guest
PLM Card Guest
- First Guest
Business None

Table-2: International CIP Lounge Usage Table

*Passengers holding a Turkish Airlines Corporate Club Card (CORP) and an accompanying guest can receive services only from the CIP Lounge belonging to the partnership in the country indicated on the card, as well as from international lounges in Türkiye. Passengers who hold a Turkish Airlines Corporate Club Card issued in Türkiye can receive service only from private international passenger lounges in Türkiye.

The Istanbul Airport International Passenger Lounges consist of two sections:

1. Business Class passengers can enter the Turkish Airlines Lounge Business regardless of card type.

2. Passengers with M&S Elite Plus, M&S Elite, SAG, PLM and CORP cards can enter the Turkish Airlines Lounge Miles & Smiles section. Passengers can also use Miles to purchase entry into this Lounge.

Only Business Class passengers can enter the Turkish Airlines Lounge Business. Business Class passengers with the appropriate card type may bring a guest into the Lounge Miles & Smiles section.

Airline

Cabin class

Guest/Family Right

TK

Business

None

Star Alliance member airline

Business

None

First

Guest

Tablo-3: Istanbul Airport International Terminal Lounge Business Usage Table

Airline


Passenger’s card type

Cabin class

Guest/Family Right

TK

ELPL

Economy or Business

Family or a guest

Elite

Family or a guest

SAG

Guest

PLM

Guest

CORP

Guest

Star Alliance member airline

ELPL

Economy or Business

Guest

Elite

Guest

SAG

Guest

PLM

Guest

Tablo-4: Istanbul Airport International Terminal Lounge Miles & Smiles Usage Table

Free Use of Contracted or Star Alliance Branded CIP Lounge Abroad

Airline Passenger’s card type Cabin class Guest/Family Right
TK Miles&Smiles Elite Plus Card Economy or Business Guest
Miles&Smiles Elite Card Guest
SAG Card Guest
CORP Card* Guest
- Business None

Table-5: Usage Table for CIP Lounge of Contracted or Star Alliance-Branded or Star Alliance Member Airlines Abroad

* Passengers with a Turkish Airlines Corporate Club Card (CORP) traveling on international flights and an accompanying guest can receive services only from contracted CIP Lounge in the country indicated on the card. They cannot enter Star Alliance-branded lounges.

Passenger are subject to the same conditions in the international lounges in Türkiye, which are not branded by the Partnership and are serviced by agreement.

Effective August  16, 2023. Turkish Airlines passengers fee list for usage of private passenger lounges




Domestic CIP Lounge

International CIP Lounge

Istanbul Airport

Antalya, Izmir

Bodrum

Dalaman

Ankara

Adana, Kayseri, Gaziantep, Hatay, Trabzon, Rize, Diyarbakir
Moscow

Classic Card

625 TL

585 TL
685 TL

495 TL

415 TL

345 TL

50 USD

Classic Plus Card

Free

Elite / Elite Plus / Corporate Club / PLM / SAG Card

Free


Terms and conditions

  • Passengers traveling on Alliance’s main brand flights can benefit from the service.
  • There is no additional accompanying passenger charge for infants and children between the ages of 0-12.
  • If passengers who are not Miles & Smiles members complete the membership form, a sale transaction will be made.
  • Passengers who purchase the lounge usage service with a fee may access only the lounge area reserved for Miles & Smiles Elite and Classic Plus members in domestic CIP Lounge with two separate sections.
  • The application may be suspended during intensive periods.
  • Passengers who purchase the CIP Lounge service are eligible for a refund if they choose not to use the lounge on their own desire.
  • Refunds are applicable in involuntary cases due to operational reasons.
  • Refund will not be applicable if the lounge service is used. (Except in involuntary situations)

Traveling with pets terms and conditions Learn more

Turkish Airlines passengers can enjoy safe, comfortable flights with their pets. For more information and to review pet transportation fees for various routes, please click here.

Pet transportation sales regulations

  • Only ticketed passengers can purchase pet transportation rights.
  • Passengers must verify the information provided during the online pet carriage purchase when they check in for the flight.
  • Purchases made via online channels can be performed up to six hours before the flight.
  • Passengers who purchase pet carriage rights must sit in standard window seats and front row seats.
  • Seat selection is provided free of charge at checkout for passengers who have purchased pet carriage rights. If passengers select seats for a fee, and then opt to purchase pet carriage rights via the ticket management or pet carriage purchase page, the prepaid seat fee cannot be refunded.
  • In cases where the seat selection is not suitable for transporting pets, passengers must contact the Turkish Airlines sales office or call center.
  • Pets are not permitted on Turkish Airlines’ flights to the UK, including connecting flights.
  • Online pet transportation tickets are not available for unaccompanied minors.

Pet transportation rules

  • Only cats, dogs, and small birds (parakeets, canaries) may be transported in the aircraft cabin.
  • Some breeds of cats and dogs with respiratory problems may be transported in the cabin if they meet the specified size and weight requirements.
  • Cats: Birman, Persian, Himalayan, Burmese, Scottish Fold, British Shorthair, Exotic Cat Breeds, etc.
  • Dogs: Affenpinscher, Pekingese, Pug (all breeds), Shar Pei, Shih Tzu, Japanese Chin, Lhasa Apso, Tibetan Spaniel, Chow Chow, English Toy Spaniel, English Bulldog, French Bulldog, Boston Terrier, Boxer, Brussels Griffon, Bull Mastiff, English Mastiff, etc.
  • For pets traveling in the aircraft cabin: The total weight, including the pet carrier, cannot exceed 8 kg; and the carrier must be no more than 23 cm in height, 30 cm in width, and 40 cm in length.
  • Due to security requirements, certain dog breeds are not permitted in the aircraft cabin. These breeds include the American Bulldog, Bandog, Tosa Inu, Caucasian Ovcharka, Dogue de Bordeaux, Doberman (Pinscher Doberman and all Doberman types), Presa Canario, Rottweiler, Mastiff (except Bull Mastiff), Wolfdog Hybrids, Anatolian Shepherd, Boerboel, and crossbreeds of these breeds. These breeds may be transported in the cargo hold only if accepted by Turkish Cargo.
  • In accordance with international aviation regulations, the following dog breeds and their mixes are not permitted on Turkish Airlines flights: Bull Terrier, Staffordshire Bull Terrier, American Pitbull Terrier, American Staffordshire Terrier, Pitbull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasileiro, and American Bully.
  • For flights departing from Türkiye and arriving abroad, a Health Certificate must be obtained from a veterinarian authorized by the Ministry of Agriculture and Forestry for animals that are native to Türkiye and under protection (Tiftik goat, Sivas Kangal, Ankara Cat (Turkish Angora Cat), Van cat) and presented at the counter before the flight.
  • The dimensions of your pet’s carrier must allow your pet to move around comfortably. The animal must be able to stand, turn around, and lie down in the carrier.
  • It is recommended that you do not give your pet any sedatives before the flight. Animals that have been given sedatives will not be accepted for travel.
  • The total weight of a pet traveling in the cabin, including its carrier, cannot exceed 8 kg, and the dimensions of the carrier cannot exceed 23 cm in height, 30 cm in width, and 40 cm in length. Animals that meet these conditions must be transported in specially manufactured soft-sided carriers or bags. The carrier/bag lid or zipper must remain closed throughout the flight and be placed under the seat in front.
  • For pets traveling in the aircraft’s cargo hold, the total weight of the pet and its carrier cannot exceed 50 kg; and the dimensions of the carrier cannot exceed 75 cm in height, 75 cm in width, and 125 cm in length. Pet carriers (AVIH) transported in the cargo compartment must have hard surfaces and lateral locking systems.
  • If your pet’s carrier dimensions exceed 75 cm in height, 75 cm in width, and 125 cm in length, the pet can be transported via Turkish Cargo.
  • For two animals traveling in the same carrier in the cabin, the animals must be the same breed (two dogs, two cats, or two birds) and must be accustomed to each other. The total weight of the two animals and their single carrier cannot exceed 8 kg.
  • Carriers must be made of waterproof material capable of safely transporting the pet and designed to prevent leaks. Pets transported in the cargo compartment must have a collar around their neck.
  • In the aircraft hold: Two dogs weighing up to 14 kg each may be transported in the same carrier, provided they are of similar size and/or accustomed to living together and/or of the same breed with a maximum of two adults. Two cats weighing up to 10 kg each may travel in a single carrier under the same conditions. Up to three kittens or puppies of the same litter, aged 10-24 weeks, may also be accepted in the same carrier. Pets weighing more than 14 kg must be transported alone in a carrier.
  • A Veterinary Health Certificate issued by the Ministry of Agriculture and Forestry is required for cats, dogs, and birds traveling from Türkiye to other countries. The relevant species can only be transported on flights departing from Türkiye.
  • A vaccination certificate containing identification information for cats and dogs, and a health certificate for birds, must be presented prior to the flight. Cats and dogs over three months of age must receive a rabies vaccination once a year. The booster vaccination is administered 21 days after the first vaccination, unless otherwise specified by the manufacturer. Unless the manufacturer specifies a different interval, the vaccination should be repeated annually. The protective effect of the rabies vaccination lasts for the duration specified in the manufacturer’s product information. The validity period of the vaccination is indicated on the veterinary health certificate issued by the Ministry of Agriculture and Forestry, and this certificate must be presented during check-in.
  • All pets (except birds) must be microchipped. Microchipping is only mandatory for animals registered in Türkiye.
  • As of December 27, 2023, rabies titer reports issued by the Etlik Veterinary Control Center Research Institute will be verified via QR code during check-in/ticketing. This requirement is mandatory for cats and dogs traveling to the United Kingdom and to all countries in Europe. Reports without a verified QR code will not be accepted. For more information, please contact hayvanhayvansalurunlerihracat@tarimorman.gov.tr.
  • If the waiting time is four hours or more, or the flight time is eight hours or more, pets traveling in the aircraft hold must have automatic waterers in their carriers. In addition, food must be provided in a container that cannot spill and can be refilled as needed.
  • A maximum of two pet carriers per passenger (excluding Turkish Cargo shipments) is permitted. Only one of these carriers may be in the cabin; the other carrier must be transported in the aircraft’s cargo hold. Alternatively, both carriers may be transported in the aircraft’s cargo hold.
  • Only applicable to flights departing from Moldova and Ukraine and arriving in the USA: One carrier (containing a maximum of two animals of the same species) per passenger is accepted.
  • Parakeets and canaries may be transported in the cabin. Pigeons and parrots (except those listed in CITES Appendix 1) can be transported in the aircraft’s hold; other small bird species other than parakeets and canaries can be transported with Turkish Cargo.
  • Passengers with allergies to cats, dogs, or birds must document their allergy with a medical certificate when booking their flight. For more information, please visit our “Pets Allowed on Board” page.
  • Kittens/puppies younger than 10 weeks or not yet weaned from their mother’s milk, as well as nursing mothers, and kittens/puppies between 10-12 weeks of age may travel only with veterinary approval.
  • As of October 1, 2021, certain breeds of cats and dogs with respiratory issues are restricted from traveling in the aircraft hold. For more details, please review the sections titled “Transport in the cabin” and “Transport in the aircraft hold compartment”.
  • The conditions for accepting dogs into the United States were updated by the CDC (Centers for Disease Control and Prevention) and are in effect as of August 1, 2024. Detailed information can be found on the “Country-Specific Rules” page.
  • Psychiatric Support Dogs (PSD) are accepted only on flights departing from Istanbul to the United States or departing from the United States to Istanbul. Pet transportation rules will apply on connecting flights before and after these routes. For connecting flights departing from/arriving in the United States, PETC/AVIH fees are charged at the first point of departure. PSD/SVAN reservations cannot be made through the Turkish Airlines online channels (mobile app and website). For more information, please refer to the “Service Animals” section.
  • Pregnant pets are not suitable for travel.
  • Pets must be clean, odor-free, and calm. Animals in poor health may travel only with veterinary approval.
  • The pet owner is responsible for any changes in the pet’s health during or after the flight.
  • The pet will not be permitted on the aircraft unless the entry requirements of the destination country, carrier size and weight limits, permitted breed conditions, and microchip and vaccination certificate requirements are met in full. For more information, please visit our website.
  • Passengers traveling with pets are advised to arrive at the airport with time to spare, taking into account the waiting time before check-in.

Pet transportation change and return rules

  • The right to transport a pet cannot be transferred to another passenger or used on a different flight.
  • Passengers who change or cancel their flights will not be refunded pet transport fees, but they may repurchase the service for their new flight if available.
  • In cases of flight cancellations or changes beyond the passenger’s control (involuntary), the pet transportation fee will be automatically refunded. Refunds are not permitted in cases where the change is at the passenger’s request (voluntary).
  • Pet transportation may not be available for safety, security, or operational reasons. In such cases, Turkish Airlines will offer the passenger the most suitable alternative options.

Business upgrade terms and conditions Learn more

  • Only passengers with Economy Class tickets may benefit from Business upgrade.
  • Miles earned on Economy Class reservations are valid on Business Upgrade transactions; there are no extra Mile earnings.
  • In business upgrade transactions, the baggage allowances of the Economy Class booking is valid, and there is no further baggage allowance acquisition.
  • For more detailed information about baggage allowance and the other terms and conditions of Upgrade with Miles and voucher upgrade, please click here.
  • The Business upgrade offer is subject to Turkish Airlines conditions.
  • After the upgrade is complete, catering service may not be available due to operational reasons.
  • The requests of passengers wishing to travel with pets will not be met on this application.
  • The change/refund conditions are not subject to change on the original tickets of passengers who have purchased an upgrade.
  • On codeshare flights, the upgrade offer is valid on flights operated by Turkish Airlines only.
  • Passengers who upgrade their flight class to Business Class are entitled to a refund on their seat purchase in Economy Class. A paid seat refund is automatically performed for class upgrades performed via the website, mobile app, call center and sales offices (paid with virtual POS).
  • If the passenger does not use the upgrade, the upgrade payment is not refunded.
  • If the upgrade was purchased with Miles, the relevant Miles will be refunded for a fee.
  • Passengers unable to benefit from their Business Class upgrade due to conditions caused by Turkish Airlines may apply for a refund on the upgrade purchase and a Mile refund.
  • Cabin upgrades purchased for domestic flights do not include the Lounge service. The Lounge service is available only for guests who upgrade for international flights.
  • For more detailed information about lounge access and the other terms and conditions of Upgrade with Miles and voucher upgrade, please click here.
  • Turkish Airlines reserves the right not to offer Business upgrades on certain routes and dates for commercial or operational reasons.

Seat selection terms and conditions Learn more

Our seats are designed for maximum comfort; Choose a seat before your flight to enhance your flight experience. Read and review all our information regarding seat selection before your flight to ensure a smooth journey.

Seat selection and seat purchase

  • On Turkish Airlines domestic and international flights, standard seats in the Economy Class cabin for ExtraFly and PremiumFly package selections are available free of charge 355 days before the flight until up to until 1.5 hours left to flight, and standard seats in the EcoFly package selections are available at a fee until up to 6 hours before flight. Extra legroom seats and emergency exit seats are available for all packages with a fee until 6 hours until the flight. For passengers who have purchased an EcoFly package flight and have not purchased a seat until there are 6 hours remaining, a random seat assignment is made during the check-in process.
  • Domestic and international tickets without a package, award tickets and international tickets purchased before May 11, 2022 will be considered as EcoFly package flight tickets for seat selection, purchasing rights and online check-in transactions.
  • For Turkish Airlines domestic and international flights, our Miles & Smiles “Elite” and “Elite Plus” members and their relatives sharing the same PNR number with members, corporate members and sailors can choose standard seats free of charge for all packages within the respective time periods. This application does not apply to AnadoluJet flights.
  • preferred seat with standard seat features are located in the front section of Economy Class. On our domestic and international flights, preferred seat are available for a fee with the EcoFly and ExtraFly packages, and for free with the PrimeFly package (except for flights departing and arriving in Americas). Miles&Smiles "Elite" and "Elite Plus" members, as well as their relatives who share the same PNR number, are eligible for free preferred seat during the relevant periods.
  • On AnadoluJet domestic and Turkish Republic of Northern Cyprus flights, ExtraFly (ExtraJet) and PremiumFly (ComfortJet) package standard seat selection is available free of charge until up to 90 minutes before flight via Turkish Airlines online channels and EcoFly (Standard) package seat selection is available with a fee until up to 6 hours before the flight. Extra legroom seats and emergency exit seats are available for all packages with a fee until up to 6 hours before the flight. For passengers who have purchased an EcoFly (Standard) package flight and have not purchased a seat for up to 6 hours, a random seat assignment is made during the check-in process.
  • On AnadoluJet international flights (excluding Turkish Republic of Northern Cyprus flights), ExtraFly (ExtraJet) and PremiumFly (ComfortJet) package standard seat selection is available free of charge until up to 90 minutes before flight via Turkish Airlines online channels. For passengers who have purchased an EcoFly (EcoJet) package flight and have not purchased a seat, a random seat assignment is made during the check-in process. Extra legroom seats and emergency exit seats are available for ExtraFly (ExtraJet) packages with a fee until up to 6 hours before the flight and for PremiumFly (ComfortJet) packages with a fee until up to 90 minutes before the flight.
  • On Turkish Airlines international and domestic flights, the Business Class seat selection is free of charge until the check-in duration is finished.
  • Paid seat selection is only available to passengers holding tickets. Free seat selection can also be made for flights with a reservation.
  • Sick and mobility-impaired passengers can choose aisle or windowside seats so as not to block the in-cabin emergency exit on all flights.Paid seat selection is only valid for group passengers (reservations with more than 9 passengers) where reservations have been made directly with the Turkish Airlines Reservations System.
  • This practice is not applicable on codeshare (partner) flights operated by other airlines.
  • Only passengers that are able to help in the event of an unexpected evacuation, are allowed to sit in the emergency exit seats. Said passengers must be over 16 and below 65 years of age, proficient in Turkish or English and able to understand any written or oral instructions given in either language, as well as able-bodied and in good health.
  • Passengers wishing to sit in an emergency exit seat must confirm they are eligible when requested.
  • The emergency exit seat is not suitable for passengers with infants, passengers with restricted movement, or passengers whose size necessitates a second seat belt.
  • Extra-legroom seats and emergency exit seats are not suitable for passengers traveling with a pet, a guide dog or an emotional support dog.
  • As cabin crew are required to ensure that passengers who are seated in the emergency exit row comply with Emergency Exit Seating Requirements, seat changes for passengers who do not meet the requirements can be made by them.
  • For technical and operational reasons paid/unpaid seat selection is not available on some flights.

Extra Seat processes

Please visit the Extra Seat terms and conditions page for details.

Seat changes

  • Due to safety, security and operational reasons, seat selection cannot be guaranteed. In such cases, Turkish Airlines will provide the most suitable alternative.
  • If the purchased seat is changed because of Turkish Airlines systems or for operational reasons, the seat fee may be refunded. However, it is not possible to reimburse any fee, including the ticket fare, due to this change.
  • Passengers which purchase seat selection may only use this on the flight for which they purchased it an on their own behalf. Selection may not be transferred to another flight or passenger.
  • Free seats can be changed from the time of ticketing until the end of the online check-in period.
  • Purchased seats can be changed free of charge for the same seat type. For example, if you purchase a standard seat, you can change it for another available standard seat with no additional fees. Relevant changes can be made via the seat tab in the passenger block on the booking management page until the “online check-in process” begins.

Seat selection cancellation and refund processes

  • Selected seats are also cancelled if changes are made to any of the flights by the Turkish Airlines or if there are any flight cancellations. Payment is made automatically for seat selection refunds if the payment made is via online POS from the website, mobile application, the call center and sales offices. If seat selection refund is not made automatically, the call center and sales offices can be contacted for information and performing the transaction.
  • Refunds cannot be processed for seats if flight change and cancellation is made upon the passenger's request.
  • If a passenger is assigned an alternative seat after boarding due to operational reasons, the seat selection is refunded automatically if the purchase is made via online POS. If the payment for seat selection is not made via online POS, the call center and sales offices can be contacted for information and performing the refund transaction.
  • Turkish Airlines reserves the right to approve the emergency seat selection of the passenger. If the passenger does not meet the emergency seat criteria, a new seat is assigned and the extra fee paid is not refunded.
  • If a passenger who has purchased a seat selection upgrades to Business Class, the seat selection fee is refunded. Payment is made automatically for seat selection refunds if the payment made is via online POS from the website, mobile application, the call center and sales offices. If seat selection refund is not made automatically, the call center and sales offices can be contacted for information and performing the transaction.
  • Applications for refunds must be made with 1 year of the flight to the call center or the sales offices.

Selected and paid seat check-in processes

  • Online and mobile check-in for Turkish Airlines international and domestic flights starts 24 hours before the flight. You can visit our check-in page for the check-in process for the seats you have selected or purchased.

Seat Prices

Route Flight class Seat type Fees Selection period
*All flights Business Class All seats Free 355 days before flight
THY domestic and Turkish Republic of Northern Cyprus flights Economy Class Standard 45.00 TRY 355 days - 6 hours before flight
THY domestic and Turkish Republic of Northern Cyprus flights Economy Class Extra legroom seat 75.00 TRY 355 days - 6 hours before flight
THY domestic and Turkish Republic of Northern Cyprus flights Economy Class Emergency exit seat 60.00 TRY 355 days - 6 hours before flight
THY international flights Economy Class Standard 9.00 USD - 39.00 USD 355 days - 6 hours before flight
THY international flights Economy Class Seats with more leg room 19.00 USD - 139.00 USD 355 days - 6 hours before flight
AnadoluJet domestic and Turkish Republic of Northern Cyprus flights Economy Class All seats 59.00 TRY - 249.00 TRY 355 days - 6 hours before flight
AnadoluJet international (Except Turkish Republic of Northern Cyprus) seats Economy Class All seats 9.00 USD - 21.00 USD 355 days - 6 hours before flight
THY domestic and international flights; Miles&Smiles Elite and Elite Plus Members and their relatives sharing the same PNR number with members Economy Class Standard Free 355 days - 6 hours before flight

*Due to operational reasons, seat selection is not available in the Business Class cabin on our flights departing from and/or arriving to Ankara.