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CHECK-IN

At Turkish Airlines, we offer several options to enable our passengers to complete their check-in procedures quickly and without any hitches. You, too, can enjoy trouble-free check-in, either in the airport at our check-in desk or self-service kiosks, on our website using your computer, tablet, or smartphone, or using our mobile app.

Online check-in

If you have already checked in online, you can save time by going straight to the baggage desk without having to wait in the line at the other counters and just hand in your baggage. If you check in online using our website or mobile app, you can send your mobile boarding pass to your telephone. When you check in online using our website, you can also get a printout of your online boarding pass. As check-in options may vary according to airport, we recommend that you read through check-in options at airports.

If you have already checked in on our website or using our mobile app, you need to arrive at the airport at least 3 hours before takeoff for flights against time losses that may occur due to additional measures taken at airports. Online check-in starts 24 hours before flights and ends 90 minutes before take-off.
You can visit our Frequently Asked page for any questions.

Dear Passengers,

In addition to current standards, we have improved our services to make sure you have a safe and healthy journey during the COVID-19 process. Please visit the travel information page for current applications and measures we have implemented.



What is self-service check-in?

Self-service check-in gives you the option to check-in at the airport using our self-service kiosks. You can use the Turkish Airlines self-service kiosks to check in quickly at the airport and avoid the lines.

How does self-service check-in work?

Check in with ease by entering your e-bilet number or PNR code at airport kiosks. In addition, you can also use your Miles & Smiles or debit card to access your personal information. The check-in process is complete when you select your seat and receive your boarding pass.

When can I use self-service check-in?

Self-service check-in opens 12 hours before your flight departure time and closes 60 minutes before take-off for domestic flights and 75 minutes beforehand for international flights. You can check in a maximum of 8 people with the same booking code (PNR) at one time at our self-service kiosks.


Self-service check-in and checking baggage

After your boarding pass is printed off at the self-service kiosk, you can go straight to the boarding gate if you do not have any baggage. If you do have baggage, you need to check it at the check-in desk before proceeding to your boarding gate.

Self-service check-in with or without baggage for direct and connecting flights

You can use the self-service kiosk to check in for all legs of domestic connecting flights, from start to finish, both with and without baggage. You can also use the self-service kiosk to check in for both outbound and inbound flights if you have no baggage and are returning the same day.

When should I be at the boarding gate after using self-service check-in?

After you have checked in at the self-service kiosk, you need to be at the boarding gate no later than 20 minutes before departure for all flights. Please remember that at some airports it can take a long time to get to the boarding gate.

Check-in desk

Just as you can check in using one of our online facilities, you can also experience a trouble-free and speedy check-in at one of our airport check-in desks using the following steps:

  1. Go to the Turkish Airlines check-in desk at the airport. Here you will meet our ground services staff.
  2. Show all your travel documents such as ID and passport to our Turkish Airlines check-in desk staff along with any other documents relating to special circumstances, for example doctor’s notes. Passengers who have bought discount tickets must at this point show the documentation that qualifies them for the discount to our staff.
  3. If there are no issues with your documents, our staff will check your baggage and take it from you. If you have exceeded your baggage allowance, excess baggage procedures will be applied. For more detailed information, please visit our baggage page.
  4. Once your baggage has been processed, our staff will give you your boarding pass and direct you to your boarding gate.

During check-in, as well as your national ID, you can also use your driver license, passport, or marriage certificate as proof of identity.

Check-in facilities at airports close 60 minutes before take-off for domestic flights and 75 minutes before take-off for international flights. This rule may vary according to the customs of local authorities at some stations.

*The check-in counters at Caracas and Lagos stations close 120 minutes before.

Some additional fees may be charged if you are traveling by a company other than Turkish Airlines (boarding pass at the counter, etc.). You can check the relevant airline site for other airline applications and additional fees. 

*For our codeshare flights operated by Ukraine International Airlines, there is a charge for boarding passes at the counter and you need to check-in on the relevant airline site for free of charge.

Online and mobile check-in seat selection on domestic flights

Online/Mobile Check-in 24 hours-90 minutes Tickets before 22 September (*, **, ***) EcoFly (*, **, ***) ExtraFly PrimeFly Business
24 hours-6 hours Randomly assigned seats (standard) / Paid seat selection (standard, emergency exit, extra legroom) Randomly assigned seats (standard) / Paid seat selection (standard, emergency exit, extra legroom) Free of charge seat selection (standard) / Paid seat selection (emergency exit, extra legroom) Free of charge seat selection (standard) / Paid seat selection (emergency exit, extra legroom) Free of charge Business seat selection
6 hours-90 minutes Randomly assigned seats (standard) Randomly assigned seats (standard) Free of charge seat selection (standard) Free of charge seat selection (standard) Free of charge Business seat selection

Purchased standard seats can be replaced once in the the 6 hours to 90 minutes flight range. Emergency exit, extra legroom and basinet seats are not interchangable.

Paid/free of charge seat selection is not available after the boarding pass has been printed.

Paid/free of charge seat selection is not available after the boarding pass has been printed.

*Miles&Smiles Elite/Elite Plus members and passengers travelling with the same reservation code (PNR), only on Turkish Airlines flights, have the right to choose the standard seat they wish, depending on packages or other circumstances.

Check-in for AnadoluJet flights are completed with your paid seat selection or an assigned seat (free) for standard seats. Emergency exit seats can also be purchased for a fee.

**Passengers who have a domestic flight with an international transfer will complete check-in for their domestic flight with random seat assignment or paid seat selection.

***Passengers with award ticket and non-domestic flight package tickets will also complete check-in with the random seat assignment.

Preferential check-in with Business Class

If you have chosen to travel in Business Class, you can enjoy extra privileges during check-in. You can avoid the lines and gain time by checking in at one of our special Business Class desks at the airport.

Learn more