TERMS AND CONDITIONS

• 3 Miles will be debited from Miles&Smiles members' accounts for every 1 Status Mile. Status Miles are required to upgrade membership status or extend current membership status.
• Miles converted to Status Miles will be removed from members' accounts.
• The sum of the conversions of Miles within the last 1 year can be a maximum of 40,000 Status Miles.
• Status Miles gained through conversion will be added to the required 1-year or 2-year total required to upgrade or extend membership status.
• Refunds cannot be issued for converted Miles.
• Converting Miles into Status Miles is only possible on a member’s own account.
• Converted Status Miles cannot be transferred to other members.
• Only members who have Miles&Smiles co-branded cards in Türkiye, USA ,Germany, Azerbaijan, Jordan, and Georgia can convert Miles into Status Miles. Miles earned from Miles&Smiles co-branded card spendings can be converted into Status Miles.
• Advance Miles and Retention Miles cannot be converted into Status Miles.
• Status Miles which have been converted are subject to the Miles&Smiles program terms and conditions.
• A confirmation e-mail or SMS will be sent to members once Miles have been converted.
• Miles can be converted via the Turkish Airlines website and mobile app.
• Miles&Smiles members with inactive credit cards cannot benefit from Miles conversion.
• The campaign period will start on April 15, 2026 03.00 (UTC+3) and end on May 15, 2026 23.59 (UTC+3).