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Products and services

We are improving in areas such as the use of recycled materials in certain products and services that are part of our flight experience, the use of FSC-certified paper, the reduction of single-use plastics, and digitalization. On this page, you can take a closer look at the sustainability-focused choices we’ve made in the products and services you may encounter during your flight.

Comfort products

Bathroom and cosmetic products

Refreshments and service items

Information cards

Safety cards, emergency exit passenger information cards, and in-flight entertainment cards

For the safety cards, emergency exit passenger information cards, and in-flight entertainment system information cards provided on the aircraft, we use polypropylene—a material with a lower specific gravity—instead of PVC. Manufactured from 100% recycled polypropylene, these cards are part of our product improvements aimed at reducing plastic waste.

Applications focused on the passenger experience

Terms and Certifications Read more

RPET: Recycled Polyethylene Terephthalate (RPET) is a type of plastic derived from recycled PET waste.

FSC: An international certification system that supports the responsible use of forest resources.

FSC Mix: Refers to materials sourced from FSC-certified forests, recycled materials, and controlled sources.

PLA: A type of bioplastic known as polylactic acid, which can be produced from plant-based sources.

PVC: Known as polyvinyl chloride, it is one of the types of plastic that can be used in various products and packaging.

Polypropylene: A type of plastic that is lightweight, durable, and can be included in the recycling process under appropriate conditions.

Biodegradable: Refers to materials that can break down through biological processes under appropriate conditions.

Softwood: A type of wood typically derived from coniferous trees and used in wood-based products.

Kraft packaging: A paper-based packaging material typically known for its natural brown appearance.

Leaping Bunny: An international certification program that indicates cosmetics and personal care products were not tested on animals during their development.

Certified B Corporation™: An international certification indicating that companies meet specific standards in the areas of social and environmental performance, transparency, and accountability.