The most enjoyable surprise: Stopover in Istanbul

The Stopover in Istanbul program offers our passengers the opportunity to explore the city. Passengers who are connecting via Istanbul Airport can enrich their travels by discovering the city’s history and cultural life with Stopover in Istanbul – and enjoy free accommodation in partner hotels!

The table below, which is organized according to the country of first departure, contains the contact information required to make your hotel reservation.

• Stopover in Istanbul is only available for passengers connecting from Istanbul Airport (IST); departure and return flights must be via Istanbul.
• Stopover in Istanbul provides free accommodation for our passengers. The service may only be used once during the journey.
• Stopover in Istanbul is available for round-trip tickets. It can be used on the outbound or return journey and one time only.
• Stopover in Istanbul is only available for flights operated by Turkish Airlines.
• Passengers can take advantage of free accommodation using their ticket number only if issued by Turkish Airlines stock number starting 235 (codeshare flights excluded).
• To benefit from Stopover in Istanbul, there must be at least 20 hours of transit time between the two flights.
• In order for the Stopover in Istanbul right to be valid, the trip must start and end in the same country.
• To take advantage of this service, passengers must apply at least 72 hours before the first flight via the e-mail address of the country of departure from which the journey began taking into consideration office working days/hours, or book with their PNR and surname information via the booker on this page.
• Within the scope of this service, Economy Class passengers can stay 1 night free of charge in a 4-star hotel and Business Class passengers can stay 2 nights free of charge in a 5-star hotel.
• The hotel options provided are subject to the availability of Turkish Airlines contracted hotels.
• Visa fees, travel costs around the city, and travel costs between the airport and hotel are borne by the passenger.
• Stopover Accommodation Service is not offered to passengers connecting to domestic flights in Türkiye.
• Economy Class passengers starting their journey from the United States can benefit from our Stopover service for 2 nights; Business Class passengers can benefit from our Stopover service for 3 nights.
• Stopover accommodation is offered to passengers arriving from the USA to all international destinations via an İstanbul airport transfer. Stopover accommodation service is not offered to passengers with domestic flight connections in Türkiye.
• To take advantage of this service, all flights must be made to the destinations listed in the departure & destinations table above.
• All departure and arrival points of the flight are taken into account in order to benefit from this service. For example: On a trip itinerary of Kazan - Istanbul - Munich / Chisinau - Istanbul - Kazan, passengers cannot benefit from free accommodation between the Kazan - Munich route because Chisinau is not included in the table of departures & destinations above.
• Provided that Pakistan Stopover rules apply: Passengers traveling on codeshare flights with Pakistan International Airlines can benefit from our Stopover service.
• Provided that the United States Stopover rules apply: Passengers traveling to the United States of America on our codeshare flights with Indigo Airlines can benefit from our Stopover service.
• Free accommodation is not available (N and R classes) for free tickets.
• Turkish Airlines awards (Miles) ticket available.
• All expenses other than accommodation are the responsibility of the passenger.
• Passengers without a hotel voucher are not eligible for free accommodation.
• Please note that the hotel voucher and boarding pass must be presented to the hotel upon check-in.
• The hotel voucher cannot be changed after it has been issued by the system.
• After receiving the hotel voucher for extra accommodation, you can contact the hotel directly and benefit from Turkish Airlines' special rates.
• Passengers who use Stopover in Istanbul cannot benefit from the TourIstanbul service at the same time.
• Passengers traveling with AnadoluJet cannot benefit from Stopover in Istanbul.
• Passengers whose flights are cancelled for operational reasons and whose tickets are changed cannot benefit from Stopover in Istanbul.
• It is the responsibility of passengers to fulfill the entry requirements and requirements to Türkiye.
• Passengers are responsible for all visa/passport and regulatory obligations (e-visa, visa fee, documents requested for health reasons, current travel requirements of countries, etc.) required for entering and exiting Türkiye.
• Turkish Airlines is not responsible for any changes, errors or inaccuracies in the information provided.
• Turkish Airlines reserves the right to change the terms and conditions of Stopover in Istanbul.
• Individuals under the age of 18 and traveling alone are not eligible to use the Stopover Accommodation Service.