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Stopover in Istanbul
There's no point in stopping in Istanbul if you can't enjoy the city, so take advantage of the chance to stopover and enjoy yourself in the city. See the legendary views of the Bosphorus, spectacular palaces, and a rich variety of shopping and entertainment. Enjoy all Istanbul has to offer, and thanks to Turkish Airlines, stay in some of the city's best hotels free of charge.
Istanbul adventure
Free accommodation
A pleasant break
Shopping and entertainment

STOPOVER IN ISTANBUL


What is the Stopover In İstanbul?

A stopover is where you stop in a city on the way to your final destination, and spend more than 20 hours in that city before continuing your journey. With a stopover, you can discover Istanbul while waiting for your next flight.

What is a stopover?
How does a stopover work?

How does a stopover work In İstanbul ?

You can benefit from stopover free accommodation service by sending an e-mail to the mail address in the following table designated according to your departure point stating your name & surname, reservation code (PNR) or ticket number, date range for the anticipated accommodation, preferred room type (single, double or triple), telephone and e-mail address at least 72 hours before your first flight.

Free accommodation

You can stay in a five star hotel for two days on Business Class trips, and in a four star hotel for one day on Economy Class trips, free of charge. You can enjoy the city to the fullest extent at Istanbul’s exclusive hotels which we collaborating with. For more information or to request a hotel voucher, please see the contact details listed in cities and countries in the scope of stopovers table below.

Free accommodation

TERMS AND CONDITIONS

  • Stopovers apply for the cities and countries in the scope of stopovers indicated in the table above.
  • Stopover is only available for passengers transferring via Istanbul Airport(IST) or Sabiha Gokcen Airport (SAW). Outbound and inbound flights should be through Istanbul
  • All flights should be included to the destinations given in the table in order to benefit from stopover free accommodation service.
  • Free accommodation is available for round-trip tickets. Free accommodation can be used on the outbound or return journey.
  • Visa fees, the cost of travel around the city, and cost of travel between the airport and hotel are borne by the passenger.
  • Passengers wishing to benefit from stopover free accommodation service should prefer a transit duration between two flights lasting 20 hours or more.
  • Free accommodation is only available for flights operated by Turkish Airlines. Passengers can take advantage of free accommodation using their ticket number only ıf issued by Turkish Airlines stock number starting 235
  • In order to benefit from stopover free accommodation service, application must be sent to the relevant country’s e-mail address at least 72 hours before the first flight. You can obtain more information in How does stopover work? section.
  • Passengers using stopover free accommodation service cannot benefit from TourIstanbul service at the same time.
  • In order to benefit from stopover free accommodation service, all outbound and inbound destinations of the flight shall be included to the ‘Stopover Destinations’ list. For example: In a travel with the following flights: Kazan - Istanbul - Munich / London - Istanbul - Kazan, passengers cannot benefit from free accommodation service between Kazan - Munich routes as London is not included to the ‘Stopover Destinations’ list.
  • Passengers without any hotel vouchers cannot benefit from free accommodation service.
  • Boarding pass and hotel voucher must be presented during check-in to the hotel.
  • After obtaining hotel voucher for extra accommodation, you can benefit from the special fares of Turkish Airlines by directly contacting with the hotel.
  • The hotel options provided are subject to the availability of Turkish Airlines contracted hotels.
  • We are providing 1-night stay in a 4-Star hotel for Economy Class and 2 nights stay in a 5-Star hotel for the Business Class.
  • Passengers that get a involuntary ticket reissue due to a flight cancellation for operational reasons, cannot benefit from the stopover accommodation service.
  • Departure and return country of the round trip must be the same for a stopover to apply.For example, Following flights are eligible for stopover: New York – Addis Ababa – Accra – New York Passenger departs from and return to same country which is US and both Addis Ababa and Accra included into destination list as they are located in Africa. If passenger goes to Africa and return from another city which is not included into destination list, passenger would not be able get advantage from stopover service.
  • Hotel vouchers are non-changeable after once voucher is issued by system.
  • Free accommodation is subject to Hotel availability and Turkish Airlines has the right to change terms and conditions at any time.

Cities and countries in the scope of stopovers
Departure points Arrival points E-mail Telephone
Algeria America Region, Asia-Far East, Middle East freehotelalgeria@thy.com +21 366 907 8308
Australia Balkans, Europe, Middle East, Turkey domestic routes freehotelaustralia@thy.com +61 2 9255 9900
Azerbaijan America Region (USA, Canada, Mexico, Colombia, Venezuela, Panama, Cuba, Argentina and Brazil), Asia & Far East, Africa, Russia, Ukraine, Saudi Arabia, United Arab Emirates, Israel, London, Norway, Sweden, Denmark, Finland, Frankfurt, Barcelona, ​​Estonia, Latvia, Lithuania freehotelazerbaijan@thy.com +994 12 404 10 51
Belarus Asia-Far East, Middle East, North Africa, Sub-Saharan Africa, Southern Europe, America Region freehotelbelarus@thy.com +375 17 3272555
China (PVG, XIY, CAN, PEK) America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe, Africa, Middle East freehotelchina@thy.com +86 10 6465 1867
Denmark America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehoteldenmark@thy.com +45 33 38 0849
Estonia Asia & Far East and Eastern Africa, Southern Europe, America Region, Middle East, Eastern Europe freehotelestonia@thy.com +372 623 1111
Finland America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelfinland@thy.com +358 9 774 518 15
Greece Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, North Africa, Sub-Saharan Africa freehotelgreece@thy.com +30 210 985 00 76
Ireland Asia, Far East, Africa, Middle East freehotelireland@thy.com +353 1 844 79 20
India America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe and Middle East
freehotelindia@thy.com + 91 124 4193000
Iran America Region, Asia-Far East, Eastern Europe, North Europe, Balkans, United Kingdom, Africa, Austria, France, Germany, Hungary, Italy, Netherlands, Spain freehoteliran@thy.com +98 21 235 46
Italy America Region, China, Malaysia, India, Thailand, Japan, Russia, United Arab Emirates, Israel, Egypt, Oman, Lebanon, Sri Lanka, South Africa, Jordan, South Korea freehotelitaly@thy.com +39 02 36563813
Japan Europe, Middle East, Africa freehoteljapan@thy.com +81 3 3435 0421
Kazakhstan America Region, South Africa, Bulgaria, Montenegro, Georgia, Azerbaijan, Moscow, St. Petersburg, Belarus, Turkmenistan, Egypt, Greece, Kiev, Thailand, Hong Kong, India, United Kingdom, Ireland, Schengen Countries, Tel Aviv, Dubai, Doha, Bahrain freehotelkazakhstan@thy.com +7727 250 6219
Kuwait America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe, Balkans, Asia Far East, Africa, Middle East, Cyprus freehotelkuwait@thy.com +965 18 849 18
Latvia Asia & Far East, Middle East, Africa, America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil, Mexico) and South Europe, Eastern Europe, Balkans freehotellatvia@thy.com +371 673 59441
Lithuania Asia & Far East, Middle East and America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil, Mexico), South Europe, Africa, Georgia freehotellithuania@thy.com +370 521 90 725
Malaysia Europe, Middle East, Africa, America Region freehotelmalaysia@thy.com +60 3 2164 0849
Morocco Middle East & Cyprus, Saudi Arabia (Hajj & Umrah), Asia & Far East, Eastern Europe and the Balkans, Sub-Saharan Africa, Sudan, Egypt, Greece, France, Malta, Belarus, Russia, Switzerland, Czech Republic, Hungary, Austria, Sweden, Norway and Cuba freehotelmorocco@thy.com +212 522 640 507
Nigeria Asia-Far East, Middle East, America Region freehotelnigeria@thy.com +234 1 277 22 30-32
Norway America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelnorway@thy.com + 47 930 85 235
Oman America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, Ireland, North Africa, Europe, Balkans, Jordan, Lebanon, Tanzania, Ethiopia, Kenya, Georgia, Azerbaijan, Russia freehoteloman@thy.com +968 2476 5074
Pakistan USA, United Kingdom, Ireland, Schengen countries, Canada, Saudi Arabia (Hajj, Umrah), Azerbaijan freehotel@thy.com +92 21 384 02 333
Portugal Asia-Far East, Middle East, Africa, Europe, Balkans freehotelportugal@thy.com +351 213163121
Qatar Europe, Balkans, North Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Cyprus, Mauritania, Ghana and Ethiopia freehotelqatar@thy.com +974 3030 4712
Russia America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Asia-Far East, Africa, Spain, Italy, France, Germany, Portugal, Greece, Lebanon, United Arab Emirates, Georgia, Malta, Israel, Prague, Vienna, Belgrade, Baku, Bucharest, Jordan, Croatia, Iran, Saudi Arabia, Bulgaria, Hungary, Central Europe, Middle East, Northern Europe, Balkans freehotelrussia@thy.com +7495 980 5207
South Africa Asia-Far East, America Region, United Kingdom, Ireland, Europe, Saudi Arabia (Hajj, Umrah), Middle East, North Africa  freehotelsouthafrica@thy.com +27 21 936 3448
Spain Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, Sub-Saharan Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, North Africa, Greece freehotelspain@thy.com +34 91 758 23 35
Sweden America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelsweden@thy.com +46 8 120 95 115
Thailand Europe, Middle East, Africa, America Region freehotelthailand@thy.com +662 091 0300
Tunisia America Region, United Kingdom, Africa, Asia-Far East, Middle East, Sweden, Finland, Norway, Russia, Ukraine, Belarus, Poland, Romania, Greece, France freehoteltunisia@thy.com +216 71 960 999
United Kingdom Asia, Far East, Africa, Middle East freehoteluk@thy.com +44 207 471 6613
Ukraine America Region, Europe, United Kingdom, Ireland, Seychelles, Mauritius, Georgia , Azerbaijan, Thailand, Israel, China, Maldives, Dubai, Morocco, Russia, Egypt, Indonesia, Japan, Kazakhstan, Turkmenistan, Krygyzstan, Uzbekistan, Tajikistan, Hong Kong, Mexico, Singapore, India, Vietnam, Malaysia, United Arab Emirates freehotelukraine@thy.com +38 044 289 44 00
USA  Africa, Eastern Europe, Balkans, Southern Europe, Pakistan, India, Bangladesh, Russia, Iran, Kazakhstan, Lebanon, Jordan, Afghanistan, Nepal freehotelusa@thy.com  +1 703 992 0476

The world’s favorite on your way

Stopover in Istanbul, and set yourself off on an unforgettable adventure!

As the gateway between Europe and Asia, Istanbul is a fantastic place for a stopover. Dozens of countries are just a few hours away from Istanbul, providing the perfect place for a break on your trip. Be sure not to leave before you've seen the wonder of two continents combined, the stunning views of the Bosphorus, and the vibrant, colorful city.
Discover Istanbul
Discover the colors of Istanbul

Discover the colors of Istanbul

Istanbul is full of incredible venues and wonderful tastes. Reserve your vehicle now to make sure you can discover every corner of this incredible city.
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