Passa al contenuto principale

FARE RULES

Turkish Airlines superior service ensures you enjoy an unrivaled flight experience. Read the fare rules for your ticket to find out what you are entitled to and make even more of your flight. On this page, you can find detailed information about refund/cancelation, reissue and discount rules.

TURKISH AIRLINES DOMESTIC FARE RULES

EcoFly

Domestic business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 99 TL is charged for direct flights and 149 TL for connecting flights.

Baggage Allowance
15 kg for adults, and 10 kg baggage allowance for infants.
Turkish Airlines Lounge Use Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold Members

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Turkish Republic of Northern Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years)

Domestic economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 99 TL is charged for direct flights and 139 TL for connecting flights.

Domestic business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 149 TL is charged for direct flights and 209 TL for connecting flights.

Turkish Republic of Northern Cyprus Ercan economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 159TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Turkish Republic of Northern Cyprus Ercan business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 269 TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled
A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Veteran and veteran relative
A 50% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Veteran
A 50% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount Relatives of first-degree martyrs (mother, father, spouse, single child under the age of 25) are offered a 50% discount in Business and Economy classes, provided that they present the related documents. Discounts are not offered for TR-Ercan (ECN) mutual flights,or  on tickets purchased through call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change

Changes cannot be made to a ticket with less than 1 hour remaining before departure.

Changes made 1 – 12 hours before a flight - B-Q classes (including the classes in between). Paid Changing Right: Passengers can change the ticket with a TRY 200 penalty fee and fare differences, if applicable, are collected separately / are not refunded. T-U classes (including the classes in between): Changes not permitted.

Changes made 12 hours or before a flight - B-Q classes (including the classes in between). Paid Changing Right: Passengers can change the ticket with a TRY 150 penalty fee and fare differences, if applicable, are collected separately / are not refunded. T-U classes (including the classes in between): Changes not permitted.

Change is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 350 penalty fee. (No refunds can be made to V/P/W/U classes.) Fare differences, if applicable, are collected separately / are not refunded.If time for the scheduled flight is more than 12 hours, passengers can change the ticket with a TRY 300 penalty fee. (Refunds can be made to V/P/W/U classes.) Fare differences, if applicable, are collected separately / are refunded.

Ticket changes cannot be made after the flight.

Domestic flights and TRNC-Ercan flights cannot be changed to international flights.

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.*

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.

Cancelation and Refunds

Ticketing service fees cannot be refunded under any circumstances.

Cancellations and refunds are not permitted within 12 hours of the flight for domestic flights between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan.

For cancellation and refund transactions made 12 or more hours prior to domestic flights, 200 TL is deducted. The remaining amount, excluding the ticketing service fee, will be refunded. Classes Q/T/L/V/P/W/U are non-refundable.

For flights between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan, cancellation and refund procedures performed 12 or more days prior to the flight will incur a 400 TL deduction. Classes L/V/P/W/U are non-refundable.

In cases where the flight right is not used (no-show), the ticket cannot be refunded after the flight. Only the airport tax is refunded.  

Turkish Airlines' cancellation and refund rules apply to connecting flights between Turkish Airlines and AnadoluJet flights.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

ExtraFly

ExtraFly fare rules
Baggage Allowance
20 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Turkish Republic of Northern Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years)

Domestic economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 99 TL is charged for direct flights and 139 TL for connecting flights.

Domestic business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 149 TL is charged for direct flights and 209 TL for connecting flights.

Turkish Republic of Northern Cyprus Ercan economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 159TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Turkish Republic of Northern Cyprus Ercan business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 269 TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Veteran and veteran relative
A 50% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Veteran A 50% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount Relatives of first-degree martyrs (mother, father, spouse, single child under the age of 25) are offered a 50% discount in Business and Economy classes, provided that they present the related documents. Discounts are not offered for TR-Ercan (ECN) mutual flights,or  on tickets purchased through call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change

Changes cannot be made to a ticket with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 150 penalty fee. Fare differences, if applicable, are collected separately / are not refunded.

If time for the scheduled flight is more than 12 hours, passengers can change the ticket with a TRY 100 penalty fee. Fare differences, if applicable, are collected separately / are refunded.

Change is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 300 penalty fee. Fare differences, if applicable, are collected separately / are not refunded.

If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 250 penalty fee. Fare differences, if applicable, are collected separately / are refunded.

Ticket changes cannot be made after the flight.

Domestic flights and TRNC-Ercan flights cannot be changed to international flights.

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.*

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.

Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure. Cancellation / refund is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, a TRY 200 deduction is made on cancelations or refunds and the remaining amount, minus the ticketing servicing fee, will be refunded. (No refunds can be made to V/P/W/U classes.) If the scheduled TRNC-Ercan flight time is less than 1-12 hours away, passengers can cancel/refund the ticket with a TRY 350  penalty fee. (No refunds can be made to W/U classes.)

If time for the scheduled flight is more than 12 hours, passengers can cancel/refund the ticket with a TRY 150 penalty fee, and the remaining amount, minus the ticketing servicing fee, will be refunded. If time for the scheduled TRNC-Ercan flight is more than 12 hours, passengers can cancel/refund the ticket with a TRY 300 penalty fee, and the remaining amount, minus the ticketing servicing fee, will be refunded.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

PrimeFly

PrimeFly fare rules
Baggage Allowance
25 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Turkish Republic of Northern Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years)

Domestic economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 99 TL is charged for direct flights and 139 TL for connecting flights.

Domestic business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 149 TL is charged for direct flights and 209 TL for connecting flights.

Turkish Republic of Northern Cyprus Ercan economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 159TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Turkish Republic of Northern Cyprus Ercan business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 269 TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Veteran and veteran relative
A 50% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied veteran A 50% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount Relatives of first-degree martyrs (mother, father, spouse, single child under the age of 25) are offered a 50% discount in Business and Economy classes, provided that they present the related documents. Discounts are not offered for TR-Ercan (ECN) mutual flights,or  on tickets purchased through call centers and agencies.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change

Change cannot be made to a ticket with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, a penalty is not applied.

If time for the scheduled flight is more than 12 hours, a penalty is not applied.

Change is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, a penalty is not applied. If time for the scheduled flight is more than 12 hours, a penalty is not applied.

Ticket changes cannot be made after the flight.

Domestic flights and TRNC-Ercan flights cannot be changed to international flights.

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.*

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and promotion classes.

Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, a TRY 150 deduction is made. Cancellation / refund is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, passengers can cancel/refund the ticket with a TRY 300  penalty fee. a penalty is not applied. If time for the scheduled flight is more than 12 hours, a penalty is not applied. Fare differences, if applicable, are collected separately / are refunded.

No deduction is made on cancelations or refunds made 12 hours or more before flight.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

Business Flexible

Business Flex fare rules
Baggage Allowance for Adult
30 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers can use the facilities free of charge.
Miles&Smiles and Star Alliance Gold Card Members

Elite, and Elite Plus cardholders, and Star Alliance member airlines Gold Card holders may enter with 1 guest.

Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount Student A 20% student discount is applied on domestic flights, and a 15% student discount is applied on ECN flights.
Infant Aged 0-2

Domestic economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 99 TL is charged for direct flights and 139 TL for connecting flights.

Domestic business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 149 TL is charged for direct flights and 209 TL for connecting flights.

Turkish Republic of Northern Cyprus Ercan economy infant passenger: For infant passengers traveling in the same seat as parent, a fee of 159TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Turkish Republic of Northern Cyprus Ercan business infant passenger: For infant passengers traveling in the same seat as parent, a fee of 269 TL is charged for direct flights. For TR-Ercan (ECN) connecting flights, a fee is charged for every segment.

Child Aged 2-12 15% discount
Military 15% discount. This discount is not applied to promotions and is only valid for Turkish citizens in compulsory military service.
Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Changes to Ticket (Date/Route)

Change cannot be made to a ticket with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 300 penalty fee. Fare differences, if applicable, are collected separately. If there is a cabin change, the difference is refunded. Same cabin changes are not refunded.

If time for the scheduled flight is more than 12 hours, passengers can change the ticket without a pentalty fee.

Change is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, passengers can change the ticket with a TRY 500 penalty fee. If time for the scheduled flight is more than 12 hours, a penalty is not applied.

No deduction is made on changes made 12 hours or more before flight.

Domestic flights and TRNC-Ercan flights cannot be changed to international flights.

Turkish Airlines change rules apply for connecting flights in which Turkish Airlines and AnadoluJet operate together.

A cabin upgrade to Business Class can be applied until the departure of the flight. Fare differences between economy and business class, including taxes and duties, are collected from the passenger. No deduction can be made for this change.*

*This application, which includes Ercan and Hopa flights, does not include codeshare (common) flights and W, U, G, promotion classes.

Cancelations/Refunds

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

If the scheduled flight time is less than 1-12 hours away, passengers can cancel/refund the ticket with a TRY 300 penalty fee, and the remaining amount, minus the ticketing servicing fee, will be refunded. Cancellation / refund is not allowed for a ticket for TRNC-Ercan flights with less than 1 hour remaining before departure. If the scheduled flight time is less than 1-12 hours away, passengers can cancel/refund the ticket with a TRY 500 penalty fee. If time for the scheduled flight is more than 12 hours, a penalty is not applied.

No deduction is made on cancelations or refunds made 12 hours or more before flight.

In the case of a no-show, tickets will not be refunded after a flight. Only area tax is refunded.

Cancellation and fund rules of Turkish Airlines apply for Turkish Airlines and AnadoluJet flights.

No-Show
Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

TURKISH AIRLINES INTERNATIONAL NON-BRANDED FARE RULES (Please visit the package prices title below to find out more on package prices.)

Promotion

Economy Promotion fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Will vary depending on flight route and class. Please see fare notes on the "Payment and Confirmation" page while purchasing a ticket via our website.
Cancelations/Refunds
Cancelations and refunds not permitted. Only taxes are refunded.
No-Show Penalty
The ability to pay a penalty fee to reuse a ticket depends on flight route and ticket class. A ticket cannot be refunded (excluding taxes).

Special discounts. 

Passengers who purchase discount tickets must provide proof that they qualify for the discount.

Infants aged 0-2
Fare rules may vary depending on flight routes and dates.
Children aged 2-12 Fare rules may vary depending on flight routes and dates.

Semi-flexible

Economy Limited fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members.Click here become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Reservation and route changes will be permitted for a penalty fee.
Cancelations/Refunds

Before the flight: Permitted, subject to defined deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty
Tickets can be reused for a stipulated penalty fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old 90% discount.
Children aged 2-12 25% discount.

Flexible

Economy Flex fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Permitted free of charge.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty
Tickets can be reused for a stipulated fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old
90% discount.
Children aged 2-12 25% discount.

Business Promotions

Business Promotion fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers may use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Cancelations and refunds are not permitted. Only taxes are refunded.

No-Show Penalty
Tickets can be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 No discount applied.

Business Semi-Flexible

Business Limited fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty
Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 No discount applied.

Business Flexible

Business Flex fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Türkiye:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing (optional) process 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection
10+ Days 72-hour paid option under standard protection
Exceptions

Miles&Smiles Classic Plus, Elite, Elite Plus status members have free of charge option of 48 hours for up to 10 days until the flight and 24 hours when there is a remaining 5-10 days before the flight 

A 24-hour free of charge option is available for up to 7 days remaining until flights from/to the United States

Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty
Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 No discount applied.

TURKISH AIRLINES INTERNATIONAL BRANDED FARE RULES

Economy Class

ECOFLY
Baggage allowance Adult passengers do not have extra baggage allowance, except for cabin baggage weighing 8 kg.
Seat selection EcoFly tickets do not include seat selection.
Catering service There is a free catering service.
Change, cancellation and refund EcoFly tickets cannot be changed, cancelled or refunded.
EXTRAFLY
Baggage allowance Adult passengers have a 23-kg extra baggage allowance in addition to one cabin baggage weighing 8 kg.
Catering service There is a free catering service.
Seat selection Free seat selection is available for standard seats. Extra legroom seats and emergency exit seats are available for all packages with a fee.
Earning Miles ExtraFly tickets provide 25% Extra Miles as part of the Miles&Smiles program.
Change, cancellation and refund ExtraFly tickets can be changed for 60 EUR/70 USD. Tickets cannot be refunded.
PRIMEFLY
Baggage allowance Adult passengers have a 30-kg extra baggage allowance in addition to one cabin baggage weighing 8 kg.
Catering service There is a free catering service.
Seat selection Free seat selection is available for standard seats. Extra legroom seats and emergency exit seats are available for all packages with a fee.
Earning Miles PrimeFly tickets provide 50% Extra Miles as part of the Miles&Smiles program.
Fast Track Fast Track can be used when available.
Change, cancellation and refund Changes to PrimeFly tickets can be made for flights on the same day earlier than the current flight without any penalty or fare difference applied. Passengers who will benefit from free changes will not be charged any penalty but the fare difference, if any, will be collected. A 120 EUR/140 USD deduction will be applied for refunds.

Economy Class Exceptional

***(Bahrain, United Arab Emirates, Iran, Qatar, Kuwait, Lebanon, Saudi Arabia, Jordan, Egypt, Morocco)
ECOFLY
Baggage allowance There is an extra baggage allowance for adult passengers, except for one cabin baggage weighing 8 kg.
Seat selection EcoFly tickets do not include seat selection.
Catering service There is a free catering service.
Change, cancellation and refund EcoFly tickets cannot be changed, cancelled or refunded.
EXTRAFLY
Baggage allowance For adult passengers, there is an extra baggage allowance in addition to one 8 kg cabin luggage.
Catering service A free catering service is provided.
Seat selection Free seat selection is available for standard seats.
Earning Miles ExtraFly tickets provide 25% Extra Miles as part of the Miles&Smiles program.
Change, cancellation and refund ExtraFly tickets can be changed for a fee. Tickets cannot be refunded.
PRIMEFLY
Baggage allowance For adult passengers, there is an extra baggage allowance in addition to one 8 kg cabin luggage.
Catering service A free catering service is provided.
Seat selection Free seat selection is available for standard seats.
Earning Miles PrimeFly provide 50% Extra Miles as part of the Miles&Smiles program.
Fast Track, check-in and boarding Fast Track can be used when available.
Change, cancellation and refund Changes to PrimeFly tickets can be made for flights on the same day prior to the current flight. The reissue process is free of charge. Deduction is applied for refunds.

Business Class

BUSINESSFLY
Baggage allowance For adult passengers, there is a 30 kg extra baggage allowance in addition to two 8 kg cabin luggages.
Catering service A special catering service is provided.
Use of the Business Lounge All facilities offered at the Business Lounge are available for use.
Seat selection Free seat selection is available.
Fast Track, check-in and boarding

Fast Track is applicable where available. 

Priority check-in and priority boarding rights are available.

Change, cancellation and refund BusinessFly tickets can be reissued for EUR 60/USD 70. Tickets cannot be refunded.
BUSINESSPRIME
Baggage allowance For adult passengers, there is a 40 kg extra baggage allowance in addition to two 8 kg cabin luggages.
Catering service A special catering service is provided.
Use of the Business Lounge All facilities offered at the Business Lounge are available for use.
Seat selection Free seat selection is available.
Fast Track, check-in and boarding

Fast Track is applicable where available. 

Priority check-in and priority boarding rights are available.

Earning Miles BusinessPrime tickets provide 50% Extra Miles as part of the Miles&Smiles program.
Change, cancellation and refund Changes to BusinessPrime tickets can be made for flights on the same day prior to the current flight. Free changes and refunds with no deductions are available.

Business Class Exceptional

***(Bahrain, United Arab Emirates, Iran, Qatar, Kuwait, Lebanon, Saudi Arabia, Jordan, Egypt, Morocco)
BUSINESSFLY
Baggage allowance For adult passengers, there is an extra baggage allowance in addition to two 8 kg cabin luggage.
Catering service There is a free catering service.
Business Lounge Use All facilities offered at the Business Lounge are available for use.
Seat selection Free seat selection is available for standard seats.
Fast Track, check-in and boarding Fast Track, priority check-in and priority boarding rights are available where available.
Change, cancellation and refund BusinessFly tickets are subject to change for a fee. Tickets cannot be refunded.
BUSINESSPRIME
Baggage allowance For adult passengers, there is an extra baggage allowance in addition to two 8 kg cabin luggage.
Catering service There is a free catering service.
Use of the Business Lounge All facilities offered at the Business Lounge are available for use.
Seat selection Free seat selection is available for standard seats.
Fast Track, check-in and boarding Fast Track, priority check-in and priority boarding rights are available where available.
Earning Miles BusinessPrime tickets provide 50% Extra Miles as part of the Miles&Smiles program.
Change, cancellation and refund Changes to BusinessPrime tickets can be made for flights on the same day prior to the current flight. Free changes and refunds with no deductions are available.

ANADOLUJET DOMESTIC FARE RULES

AnadoluJet Standard

AnadoluJet Standard fare rules
Baggage allowance All fare classes
The standard package includes a 15 kg allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionally. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
Click here for AnadoluJet lounge use details.  
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Student Student passengers between the ages of 13-25 (younger than 26) have a 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The Student passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. Student passengers are required to become Miles&Smiles members before ticketing.
Jetgenç To benefit from Jetgenç discount, passengers must be between 13 and 25 (younger than 26), a Turkish citizen and member of Jetgenç's program. A 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type (Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.)
Infants aged (0-2 year) A fixed price of TRY 99 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 139 on tickets with connecting flights, TRY 159 for Turkish Republic of Northern Cyprus flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Turkish Republic of Northern Cyprus. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Reissue

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L): 

  • A penalty of 400 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU). 
  • A penalty of 250 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU). 
  • If there is more than 12 hours before flight, a penalty of 220 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • A penalty of 250 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • If there is more than 12 hours before flight, a penalty of 220 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • A penalty of 400 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • A penalty of 300 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • If there is more than 12 hours before flight, a penalty of 250 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • A penalty of 300 ₺ will be applied for 2 and 2+ hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
Refund

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 12 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • If there is a more than 12 hours before flight, a penalty of 250 ₺ will be applied and refunded.

Promotional Fare Classes(F/U/W/P/V):

  • Cancellation/refund transaction is not permitted. Only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.

Please click for more fare notes details.

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 12 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • If there is a more than 12 hours before flight, a penalty of 400 ₺ will be applied and refunded.

Promotional Fare Classes (F/U/W/P/V):

  • Cancellation/refund transaction is not permitted. Only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.

Please click for more fare notes details.

No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ExtraJet


AnadoluJet Extra Jet fare rules
Baggage allowance All fare classes The ExtraJet package includes a 20 kg baggage allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus flights. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionally. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
Seat selection
Standard seat selection is free of charge. Please click for detailed information about the general terms and conditions before you select your seat.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 99 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 139 on tickets with connecting flights, TRY 159 for Turkish Republic of Northern Cyprus flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Reissue

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • A penalty of 400 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • A penalty of 250 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • If there is more than 12 hours before flight, a penalty of 220 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • A penalty of 250 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • If there is more than 12 hours before flight, a penalty of 220 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • A penalty of 400 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • A penalty of 300 ₺ will be applied between 2 - 12 hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • If there is more than 12 hours before flight, a penalty of 250 ₺ will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 40 ₺ as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • A penalty of 300 ₺ will be applied for 2 and 2+ hours before flight, if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
Refund

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 12 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • If there is a more than 12 hours before flight, a penalty of 250 ₺ will be applied and refunded.

Promotional Fare Classes (F/U/W/P/V):

  • Cancellation/refund transaction is not permitted. Only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.

Please click for more fare notes details.

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 12 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • If there is a more than 12 hours before flight, a penalty of 400 ₺ will be applied and refunded.

Promotional Fare Classes (F/U/W/P/V):

  • Cancellation/refund transaction is not permitted between 0 – 12 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • If there is a more than 12 hours before flight, a penalty of 400 ₺ will be applied and refunded.

Please click for more fare notes details.

No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ComfortJet

AnadoluJet Comfort Jet fare rules
Baggage allowance All fare classes The ComfortJet package includes a 25 kg baggage allowance for adult passengers and 10 kg for infant passengers for domestic and Turkish Republic of Northern Cyprus flights. One piece of cabin baggage, not to exceed 8 kg will be carried in the cargo compartment additionaly. At this time, one personal item per passenger, not to exceed 40x30x15 cm and 4 kg, is permitted in the aircraft cabin.
Seat selection
Standard seat selection is free of charge. Please click for detailed information about the general terms and conditions before you select your seat.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not availale for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 99 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 139 on tickets with connecting flights, TRY 159 for Turkish Republic of Northern Cyprus flights.
Children aged (2-12 years) For infant passengers (completed the age of 2 and not completed the age of 12), a discount of 10% (taxes excluded) is applied based on the seat rates.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels. The discount is applicable on the website of Turkish Airlines. It is not applicable for tickets to be purchased via the mobile application of Turkish Airlines.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time 0-5 Days No reservation rights offered
5-10 Days 24-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
10+ Days 72-hour paid option under standard protection. Reservation fee is 40 TRY for domestic and Turkish Republic of Northern Cyprus flights and 6 USD / EUR for international flights.
Reissue

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • A penalty of 300 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • For 2 and 2+ hours, transactions are made without penalty. If the fare class is different, it will be taken or refunded. The change is charged as 40 TRY as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • For 2 and 2+ hours, transactions are made without penalty. If the fare class is different, it will be taken or refunded. The change is charged as 40 TRY as service fee (DU).

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • A penalty of 400 ₺ will be applied between 0 - 2 hours before flight. if there is a class difference, the fare class difference is collected, but it is not refundable. The change is charged as 40 ₺ as service fee (DU).
  • For 2 and 2+ hours, transactions are made without penalty. If the fare class is different, it will be taken or refunded. The change is charged as 40 TRY as service fee (DU).

Promotional Fare Classes (F/U/W/P/V):

  • Change is not permitted between 0 – 2 hours.
  • For 2 and 2+ hours, transactions are made without penalty. If the fare class is different, it will be taken or refunded. The change is charged as 40 TRY as service fee (DU).
Refund

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 2 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • A penalty of 300 ₺ will be applied between 2 - 12 hours before flight.
  • If there is a more than 12 hours before flight, it will be applied without penalty and refunded.

Promotional Fare Classes (F/U/W/P/V):

  • Cancellation/refund transaction is not permitted between 0 – 2 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • A penalty of 250 ₺ will be applied between 2 - 12 hours before flight.
  • If there is a more than 12 hours before flight, a penalty of 220 ₺ will be applied and refunded.

Please click for more fare notes details.

TRNC-Ercan flights

Flexible Fare Classes (B/M/A/H/S/O/E/Q/T/L):

  • Cancellation/refund transaction is not permitted between 0 – 2 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • A penalty of 300 ₺ will be applied between 2 - 12 hours before flight.
  • If there is a more than 12 hours before flight, it will be applied without penalty and refunded.

Promotional Fare Classes (F/U/W/P/V):

  • Cancellation/refund transaction is not permitted between 0 – 2 hours before flight, only the taxes collected are refunded. Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.
  • A penalty of 300 ₺ will be applied between 2 - 12 hours before flight.
  • If there is a more than 12 hours before flight, it will be applied without penalty and refunded.

Please click for more fare notes details.

No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

ANADOLUJET INTERNATIONAL FARE RULES

Economy Class

ECOJET
Baggage allowance Adult passengers are entitled to 8 kg of cabin baggage. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Menu A sandwich menu is served during the flight.
EXTRAJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 20 kg. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available for standard seats. Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Change and cancellation  Changes are available for a fee.
COMFORTJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 25 kg. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available. (Exit ve legroom included) Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Cancellation and refund Free change and refund with deduction are available.

Exceptional Cases (From Israel And Iran)

ECOJET
Baggage allowance Adult passengers are entitled to 8 kg of cabin baggage. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Menu A sandwich menu is served during the flight.
Change, cancellation and refund Reserves the right to make changes and make refunds after a deduction applied to the specified fare.
EXTRAJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 20 kg. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available for standard seats. Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Change, cancellation and refund Reserves the right to make changes and make refunds after a deduction applied to the specified fare.
COMFORTJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 25 kg. You can visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available. (Exit ve legroom included) Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Change, cancellation and refund Reserves the right to make free changes and make refunds after a deduction.

Other Exceptional Cases

***(Germany, Belgium, Switzerland, Netherlands, Austria, Austria, Sweden, France)
ECOJET
Baggage allowance Adult passengers are entitled to 8 kg of cabin baggage. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Menu A sandwich menu is served during the flight.
EXTRAJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 23 kg. Please visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available for standard seats. Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Change, cancellation and refund Refunds and changes are available for a fee.
COMFORTJET
Baggage allowance Adult passengers have a cabin baggage allowance of 8 kg and a checked baggage allowance of 27 kg. You can visit our extra baggage allowance page for detailed information about free baggage allowance and extra baggage fees.
Seat selection Free seat selection is available. (Exit ve legroom included) Please click for more information about the seat selection terms.
Menu A sandwich menu is served during the flight.
Change, cancellation and refund Reserves the right to make free changes and make refunds after a deduction.