Disabled female passenger receiving special service at THY istanbul airport check-in counter

Disabled female passenger receiving special service at THY istanbul airport check-in counter

Up to 25% discount for disabled passengers!

We have ended the requirement for disabled passengers to present documents with every discounted ticket they purchase. Disabled passengers who are citizens of the Republic of Türkiye and Miles&Smiles members can now benefit from a 20% discount on domestic flight tickets and 25% discount on international flight tickets to and from Türkiye. These tickets may be purchased on the Turkish Airlines website and mobile app without showing any documents. Our disabled passengers can benefit from the convenience of purchasing discounted tickets through online channels as a Miles&Smiles member immediately. We continue to work to ensure that accompanying passengers can buy tickets without presenting documents.

How can you benefit from discounts on online channels?

You can benefit from a discount on your first ticket from our sales offices or contracted travel agencies by submitting the required document(s).

Accepted documents:

  • Disability identity card obtained from the General Directorate of Disabled and Elderly Services (General Directorate of Disabled and Elderly Services under the Ministry of Family, Labor and Social Services)
  • 40% or more disability health board report from full-fledged state hospitals
  • Identity card with the phrase "Disabled"
  • Disability certificate issued by the relevant official authorities of the country of citizenship for passengers who are not citizens of the Republic of Türkiye

Passengers can also purchase disabled discounted tickets at any time through the Turkish Airlines call center after completing the Miles&Smiles membership process.

Discounted tickets for accompanying passengers continue to be issued from Turkish Airlines sales offices on the condition that the passenger is traveling with the disabled passenger. In order to benefit from the discount, the companion card issued to the disabled passenger by the Ministry of Family and Social Policies or the disability certificate showing that there is a "companion right" must be submitted to our sales offices.

Terms and conditions applicable to our disabled passengers: Learn more

  • The disabled passengers will receive a 20% discount on domestic flight tickets and a 25% discount for international flight tickets departing from and/or arriving in Türkiye.
  • The discount offered applies to the base fare and is not applied to taxes and fees.
  • The discount is valid only in the Economy Cabin.
  • The discount is valid for disabled passengers who are citizens of the Republic of Türkiye without presenting documents to the call center, Turkish Airlines website and mobile applications. Discounted tickets can be obtained by presenting documents through other channels.. 
  • Passengers who are not citizens of the Republic of Türkiye may benefit from the discount by presenting the disability certificate issued by the official authorities in the country of their citizenship to the Turkish Airlines sales office.
  • The discount is valid only for Turkish Airlines and AnadoluJet flight tickets. It is not valid for Turkish Airlines codeshare flights and Star Alliance partner airline flights.
  • Passengers accompanying disabled passengers can purchase their flight tickets from Turkish Airlines sales offices by submitting the required document(s).
  • More than one discount type cannot be used on the same ticket within the scope of the campaign.
  • Promotional fares offered for domestic flights are not valid for this discount..
  • The discount is also valid for connecting flights. 
  • In the case of change, return and cancelation for tickets with disabled passenger discount applied, fare class rules and conditions apply.
  • The original fare conditions apply to the other application covered by the disabled passenger discount.

Please visit the Frequently Asked Questions page for more information on sick and disabled passengers.

We offer special services to passengers who are sick or have disabilities



We ensure that passengers who are ill or who have disabilities can travel comfortably and in worry-free conditions.

A comfortable flight in Economy Class



Enjoy the journey in Economy Class, where you can experience Turkish Airlines privileges at the most advantageous prices.