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AWARDS

2023 Awards Learn more

  1. APEX World Class 2023 (Highest Ranking Based on Safety, Customer Well-Being and Sustainability Criteria)

As a result of the independent audits conducted by APEX under the consultancy of YATES+ based on the criteria of safety, customer well-being, sustainability and guest experience, our brand became the winner of the APEX World Class award, which was granted to only eight airlines this year.

  1. APEX (Airline Passenger Experience Association) – Five-Star Global Airline

 As a result of passenger reviews based on around one million flights, our brand was awarded a "Five-Star Global Airline" by APEX once more this year.

  1. APEX 2023 Passenger Choice Award for Best Inflight Entertainment System in Europe

Our brand received Europe's "Best Inflight Entertainment" award at the APEX Passenger Choice Award®, created by APEX under the consultancy of YATES and Partners, considering health safety, sustainability and guest experience criteria.

  1. APEX 2023 Passenger Choice Award for Best Food & Beverage in Europe

Turkish Airlines was deemed worthy of 2 awards by APEX, which is considered one of the most reliable and respected aviation organizations in the world with its superior service standard. The awards presented by APEX met with their owners at the Gala dinner held in Istanbul. Our brand won the "Best Food & Beverage" award in Europe, thanks to the unique treats we offer from Turkish and World cuisines on our flights.

  1. Turkish Airlines became the Most Sustainable Airline
Turkish Airlines, a leading player in the aviation industry with its sustainability-focused initiatives, has been awarded the title of "Most Sustainable Flag Carrier Airline" by World Finance, a respected organization in the international finance world. This is the second consecutive year that the flag carrier brand has received this award.

Amid the climate crisis posing significant challenges to the aviation sector, Turkish Airlines stands out for its voluntary carbon offsetting platform CO2mission, the use of Sustainable Aviation Fuel (SAF), implementation of in-flight sustainable products, waste management practices, and the sustainable travel experience provided to its passengers.

On the award, Turkish Airlines Chairman of the Board and Executive Committee Prof. Dr. Ahmet Bolat, stated: "Turkish Airlines has set a strategic goal to be among the top three airlines in the world in terms of digitalization within three years. In line with our commitment to becoming a Carbon-Neutral Airline by 2050, our company has included climate change mitigation plans and started the use of Sustainable Aviation Fuel (SAF) since 2022, which we further expanded by adding additional routes in 2023."

Since 2008, Turkish Airlines has undertaken over 100 operational optimization projects to reduce its carbon footprint. In 2022 alone, it achieved a fuel savings of 57,581 tons, mitigating 181,379 tons of greenhouse gas emissions.

The World Finance Sustainability Awards, recognized as an important reference by the global finance and business communities, are presented to organizations that demonstrate the best practices in the three dimensions of sustainability: environmental, economic, and social. World Finance, known for its evaluations, comments, articles, and news compilations regarding global banking, finance, and capital markets, aims to identify the best institutions in each country through assessments conducted by expert jury members since 2008, covering various sectors.

  1. Best Airline in Europe

Our Company was awarded the Best Airline in Europe by the reviews from millions of passengers in customer surveys conducted in English, French, Spanish, Russian, Japanese and Chinese, surpassing many major European airlines. We are glad to receive this award for the eighth time and thank our passengers for their feedbacks.

  1. Best Airline in Southern Europe

As Turkish Airlines, we are proud to be recognized as the Best Airline in Europe by surpassing many major airlines, and we are also delighted to be awarded the Best Airline in Southern Europe by Skytrax among regional airlines.

  1. Best Business Class Catering

We took our place at the top with our business class catering service. As a result of Skytrax audits conducted among more than 150 airlines, we have been awarded the Best Business Class Catering

for our unique recipes selected from Turkish and international cuisine. For detailed information about our catering, please visit our in-flight catering page.

  1. Best Economy Class Catering

Skytrax, known as the Oscars of Aviation with more than 25 years of experience, has awarded our economy class catering service with the Best Economy Class Catering based on its objective worldwide standards. With this award, we are honoured to announce that our catering is the best everywhere in the world. For detailed information about our catering, please visit our in-flight catering page.

  1. Best Economy Class Seat in Europe

We are proud to have been recognized for our approach on unique experience and our focus on comfort. Skytrax awarded our Economy class seats as the Best Economy Class Seat in Europe. We aim to offer maximum comfort in your travels with our Economy Class seats having entertainment system, adjustable head and foot rests and a seat pitch of up to 78 cm on international flights. For detailed information, please visit our Economy Class page.

2022 Awards Learn more

  1. APEX World Class 2022 (Highest Ranking Based on Safety, Customer Well-Being and Sustainability Criteria)

As a result of the independent audits carried out by APEX under the consultancy of YATES+ based on the criteria of safety, customer well-being, sustainability and guest experience, our brand became the winner of the World Class Award – granted to only seven airlines in the world. Launched in 2022, World Class airlines have attained international standards of safety well-being, sustainability, service and inclusiveness as evaluated by industry professionals. We are pleased to be recognized with this award for the first time for our long-held understanding that prioritizes harmony and respect for the environment, and never compromises on our quality of service.

  1. APEX (Airline Passenger Experience Association) – Five-Star Global Airline

We were awarded a "Five-Star Global Airline" as a result of passenger reviews evaluated by APEX (Association for Airline Passenger Experience), one of the world's most reliable and respected aviation organizations.

  1. Tech Brands Turkey / Pazarlamasyon – Türkiye’s Most Technological Airline Brand

We were chosen as “Türkiye's Most Technological Airline Brand” at the Tech Brands Turkey awards, organized in cooperation with NielsenIQ Türkiye, where Türkiye's most technological brands are awarded. 

  1. APEX 2022 Passenger Choice Award for Best Food & Beverage in Europe

2022 Passenger Choice Awards, determined by the votes of 1.2 million passengers were announced at a ceremony held in Dublin. Based on APEX's ratings based on passenger feedback, we were given the Best Food & Beverage Award in Europe. Our Company was also named as the most awarded airline in Europe by winning two awards.

  1. APEX 2022 Passenger Choice Award for Best Seat Comfort in Europe

2022 Passenger Choice Awards, determined by the votes of 1.2 million passengers were announced at a ceremony held in Dublin. Based on APEX's ratings based on passenger feedback, we were given the Best Seat Comfort in Europe Award. Our Company was also named as the most awarded airline in Europe by winning two awards.

  1. Skytrax - Best Airline in Europe

Our Company was awarded the Best Airline in Europe by the reviews of millions of passengers in customer surveys conducted in English, French, Spanish, Russian, Japanese and Chinese, surpassing many major European airlines.

  1. Skytrax - Best Business Class Onboard Catering

We added a new one to our catering awards. We were awarded the World's Best Business Class Onboard Catering by Skytrax for the unique recipes selected by Turkish Do&Co from Turkish and international cuisines.

  1. Skytrax - Best Airline in Southern Europe

Our brand that always offers the best services and products to its passengers with its unique experience approach, was named the Best Airline in Southern Europe among regional airlines.

  1. Skytrax - Best Economy Class in Europe

Our brand that offers high quality service not only in Business Class but also in Economy Class, was awarded the Best Economy Class in Europe.

  1. Condé Nast Traveler - 2022 Readers' Choice Awards

(One of the Top 3 Global Airlines)

Condé Nast Traveler, the world-renowned travel and lifestyle magazine based in New York & London, named our brand “One of the Top 3 Global Airlines” in its annual "Readers' Choice" survey.

  1. PAX International Readership Awards

Business Class Amenity Kit - Hackett London

Premium Economy / Economy Amenity Kit –Culture Series

PAX International and PAX Tech announced the winners of the 2022 PAX International Readership Awards at a special ceremony in Hamburg. Our brand was awarded for its travel sets Hackett London and Culture series.

2021 Awards Learn more

  1. APEX (Airline Passenger Experience Association) – Five Star Global Airline

In 2021, Turkish Airlines was named a “Five Star Global Airline” by APEX (the Airline Passenger Experience Association), considered one of the world’s most reliable and respected aviation organizations. We are pleased to be recognized by APEX for the comfort we offer above the clouds and the passenger satisfaction we provide.

  1. APEX+Simpliflying - Health Safety Diamond Status

APEX (Airline Passenger Experience Association) and Simplifyling, the Highest Degree in Health Safety

As a result of our compliance with Health Safety Standards and our rigorous hygiene measures, we were assessed at Diamond Standard – the highest level possible – by the APEX/SimpliFlying partnership. Fewer than 10 airlines achieved Diamond-level standards.

  1. The Design Air - Design Airline of the Year, Europe 2021

With the new airport’s customer touch points (lounges, check-in islands, ticket service offices, etc.) and with in- flight experience designs (new Business and Economy Class cabin design and in-flight products), we were selected as the “Best Designed Airline Europe 2021” at the TheDesignAir awards, which recognize creativity and innovation.

  1. Fast Company Customer Experience Awards - Airline Industry First Place

Fast Company magazine, together with Turkcell Global Bilgi, launched a customer experience survey in 2020. With a total of 6,319 people participating in the survey and with 15,130 brands discussed, the best of the sector in each sector is selected. In our field, we once again ranked first in this survey.

2020 Awards Learn more

  1. APEX (Airline Passenger Experience Association) - Five Star Global Airline

Airline assessments for 2020 were announced by APEX (Airline Passenger Experience Association) at the awards ceremony held in Los Angeles on September 9, 2019. Turkish Airlines was rated a “Five Star Global Airline” by APEX, the third consecutive year that we have received this designation. The ratings are determined solely through passenger feedback submitted through the TripIt application. The 2020 ratings included passenger feedback from more than one million flights on nearly 600 airlines worldwide between July 2018 and June 2019. The TripIt app is the top-rated travel organization app.

  1. Crystal Apple 2020 - TK1919 Historical Journey: Crystal and Silver Awards

As the Turkish Airlines family, we commemorated the 100th anniversary of the establishment of the Turkish Grand National Assembly on April 23, 1920 (National Sovereignty and Children’s Day) with a flight on a historic route: during this flight, our pilots unfurled the world’s largest flag in the sky. Approximately 10 million people requested and received souvenir tickets for the flight. Together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun, with the TK1919 flight on May 19 (Commemoration of Atatürk, Youth and Sports Day). Our Historical Journey was recognized with Crystal and Silver awards at the Crystal Apple Awards.

  1. Crystal Apple 2020 - TK1920 World’s Biggest Flag in the Skies: Silver and Bronze Awards

To commemorate the 100th anniversary of the establishment of the Turkish Grand National Assembly, we carried out one of the most meaningful flights in our history. Taking place on April 23, National Sovereignty and Children's Day, we drew the world’s largest flag over our country – with its crescent moon and star – during a two-hour flight.

Under the command of Captain Öner Samyel and Captain Murat Gülkanat, at 09.40, the TC-JJF registered Boeing 777-300(ER) aircraft took off from Esenboğa Airport with the flight number TK1920.

Numerous people avidly followed the flight via Flightradar24, the live air traffic site with flight tracking data. As well, the flight garnered wide press coverage and high engagement across all social media platforms; updates were shared by hundreds of thousands of social media users and the flight was a globally trending topic on Twitter.

This flight gained Turkish Airlines a Silver and a Bronze award at the Crystal Apple Awards. The Crystal Apple awards, an annual event organized by the Association of Advertisers, recognizes the successful work of individuals and institutions throughout the advertising industry.

  1. Crystal Apple 2020 – Brand Flying on social media During No Flights: Bronze Award

The Crystal Apple is among the most prestigious award ceremonies held in Türkiye for the advertising industry. The Crystal Apple Awards, an annual event organized by the Association of Advertisers, recognizes the successful work of individuals and institutions throughout the advertising industry. As Turkish Airlines, we were recognized with a Bronze award in the Service category for the project Brand Flying on social media in the No Flights Period.

  1. Mediacat Felis Awards - TK1919 Historical Journey: A Felis Award and Four Achievement Awards

As the Turkish Airlines family, we unfurled the World’s Biggest Flag in the Skies on the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 (Commemoration of Atatürk, Youth and Sports Day). Our Historical Journey was recognized with one Felis award and four Achievement awards at the Mediacat Felis Awards.

Mediacat Felis Awards - TK1920 World’s Biggest Flag in the Skies: Felis and Achievement Awards To commemorate the 100th anniversary of the establishment of the Turkish Grand National Assembly, we carried out one of the most meaningful flights in our history. Taking place on April 23, National Sovereignty and Children's Day, we unfurled the world’s biggest flag over our country – with its crescent moon and star – during a two-hour flight.

Under the command of Captain Öner Samyel and Captain Murat Gülkanat, at 09.40, the TC-JJF registered Boeing 777-300(ER) aircraft took off from Esenboğa Airport with the flight number TK1920.

Numerous people avidly followed the flight via Flightradar24, the live air traffic site with flight tracking data. As well, the flight garnered wide press coverage and high engagement across all social media platforms; updates were shared by hundreds of thousands of social media users and the flight was a globally trending topic on Twitter.

With this feat, Turkish Airlines was recognized with one Felis and one Achievement award at the Mediacat Felis Awards.

  1. Instachamp - TK1919 Historical Journey: 11th Term Champion

As the Turkish Airlines family, we unfurled the World's Largest Flag to the sky on the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 (Commemoration of Atatürk, Youth and Sports Day). The Turkish Airlines TK1919 Historical Journey was recognized with the 11th Term Champion award in the Instachamp competition, held in partnership with MediaCat and Instagram Türkiye. In this competition, the marketing communication performance of advertisements on Instagram at certain date intervals is evaluated and rewarded.

  1. Fast Company - Experience Leaders Award

In surveys conducted by Fast Company to assess the maturity level of customer experience from the customer’s perspective, several Turkish brands were selected as the Best of 15 Sectors in Customer Experience. As Turkish Airlines, we were deemed worthy of the Experience Leaders award in the aviation sector.

  1. Webrazzi Awards 2020 - TK1919 Historical Journey: Digital Marketing Campaign of the Year

As the Turkish Airlines family, we unfurled the world’s biggest flag in the skies for the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for

Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 . With this work, we won the “Digital

Marketing Campaign of the Year” award at the Webrazzi Awards.

2019 Awards Learn more

  1. TheDesignAir Awards 2019 - Europe’s Leading Design Airline 2019

At TheDesignAir awards, Turkish Airlines was selected as the “Best Design Airline Europe 2019” in recognition of our new airport customer touch points (lounges, check-in islands, ticketing offices, etc.) and in-flight experience designs (Dreamliner B787-9 Business and Economy Class and in-flight products). TheDesignAir awards recognize creativity and innovation.

  1. ALFA Awards 2019 - Turkish Airlines named 'Customer Brand' of the Year

At the ALFA Awards Ceremony in 2019, Turkish Airlines was named the “Customer Brand” of the year. This award is presented to the brands that manage the best customer experience and thus establish a sustainable relationship with their customers, as evaluated by a jury of consumers.

  1. Travel Plus Awards - Awards for the Versace Amenity Kit, Kültür Co. Relax Set and Kangal Children’s Kit

The annual Travel Plus event recognizes outstanding travel sets and amenities kits distributed by global-scale airline companies. On April 7, the Travel Plus 2019 awards were announced: Turkish Airlines received three awards in total for our Versace Amenity Kit, the Kültür Inc. Relax Set and the Kangal Children’s Kit.

  • The Versace Women’s and Unisex Kits that we served at LH BC won an award in the Business Class Amenity category for the Europe/Africa region.
  • The LH Economy Class Our Kültür Inc. Turkish Pattern Kits won an award in the “Premium/Economy” category.
  • The Kangal Children’s Kit won an award in the “Children’s Goody Bag or Give Away Over 6” category
  1. 17th Golden Spider Awards - Best Mobile Application

Turkish Airlines received the “Best Mobile Application” award, presented in this category for the first time by Altın Spider. Facilitating the travel lives of our users, we are proud and excited that our mobile application is the first winner of such a meaningful award! We continue to develop this mobile application, the first step into the comfort of travel for our passengers.

  1. Other 2019 awards
  • TripAdvisor Travelers’ Choice - "Europe's Leading Airlines" and "Europe's Passenger Comfort" and "Türkiye's Best Airline"
  • Brand Finance - “Türkiye's Most Valuable Brand”
  • Campaign Türkiye - “Brand of the Year” in the Transportation & Accommodation category
  • Webby Awards - Webby Honoree Award for “The Journey” film
  • PR Week - Best Communication Campaign of February with the Lego Safety film
  • Turkish Researchers' Association - for our Global Brand Health and Persona Research
  • Three Owl Awards, two Gold and one Bronze
  • World Travel Awards - Europe's Leading Airline 2019
  • APEX (Airline Passenger Experience Association) - Five Star Global Airline
  • National Geographic Traveler Awards Russia 2019 - “Best Airline Award”
  • Prime Traveler Awards 2019 - “Best Airline Award”
  • Golden Spider - “Best Mobile Application”

2018 Awards Learn more

  1. Horizon Interactive Awards 2018

Turkish Airlines won the 'Silver' award in the field of interactive kiosks with our 'Flight Tracker' application, which allows us to track our planes on a world map with real-time data and effectively displays our wide flight network.

  1. Other 2018 awards
  • APEX (Airline Passenger Experience Association) - Five Star Global Airline
  • Smarties Türkiye Awards - one Silver Award in the Interactive Mobile Video category and one Bronze Award in the Innovation category for the “Break the Limits with the Five Senses” film
  • Global Traveler - Turkish Airlines Corporate Club, “Best Corporate Travel Program”
  • Clio Awards - LEGO® safety film, Gold award in the Theatrical category
  • The DesignAir 2018 - “Best New Uniform”
  • Support for Sustainability Policies and Zero Waste Project award
  • Global Donors Forum - Creative Collaboration Award with Somalia Aid Campaign
  • Lovemarks, Mediacat-Ipsos – “Türkiye's Favorite Brand”
  • Brand Finance - “Europe's 3rd Most Valuable Airline Brand” and “Türkiye's Most Valuable Brand”
  • Felis Awards: Seven Felis, Seven Achievement Awards:
  1. “85. Three Felis Awards in Travel, Transportation, Tourism, Cinematographer/Visual Effects and Director categories with the “Film of the Year”,
  2. Two Felis Awards in Travel, Transportation, Tourism and Event Use categories for the film “Flight of Respect”,
  3. A Felis Award in the category of Production Design for the film “Five Senses with Dr. Oz”,
  4. San Francisco and Los Angeles “Taxi Top Geofencing” Project and a Felis Award in the “Outdoor/Unit Vehicle Dressing” category,
  5. “85. Five Achievement Awards in the Categories of Art Direction, Music and Sound Design, Production Design, Voiceover, Best Advertising Music with “Film of the Year”,
  6. Achievement Award in the Travel, Transportation, Tourism Category with the “The Cannes Lions Digital Billboard” Project,
  7. Achievement Award in the Category of Direct Marketing Activities Using Digital Platforms with the “Handy” Project.
  8. Crystal Apple Awards: five Crystals, two Silver, one Bronze Apple:
  • “85. Two Crystal Apple Awards for Best Commercial Film Production and Best Art Direction with “The Year Film”,
  • 2nd Film and Cinema - Bronze Apple Award in Tourism and Transportation category,
  • Barcelona-London-Torino Quiz Campaign and Silver Apple award in Press-Tourism and Transport category,
  • Silver Apple in Media/Media Usage/Special Event Use Category with “Flight of Respect”; Crystal Apple Award in Outdoor/Large and Small Scale Ambient/Corporate Image and Social Responsibility Category,
  • Crystal Apple Award in Digital, Social Media and Activation/Social Media/Community Management - Service Category with “Social Flight Case Film”,
  • Crystal Apple Award in Film-TV and Cinema/Tourism and Transport category.

2017 awards Learn more

  1. League of American Communications Professionals - LACP Spotlight Gold Award

In addition to being named "Europe's Best Airline" for six consecutive years, Turkish Airlines has also been awarded by the American Communication Professionals League for our achievements in communication and public relations.

  1. LIMA International Licensing Awards - “Best Undergraduate Promotion” Award with Batman v. Superman.

The winners of the 2017 LIMA International Licensing Awards were announced at the Licensing Expo's opening night in Las Vegas on May 23. At the event, where 125 out of 461 exhibitors from 10 countries were nominated, LIMA President Charles Riotto described this year's winners as “first-class licensing programs and products from the global industry”. We were also deemed worthy of the "Best License Promotion" award for our ‘Batman v Superman: Dawn of Justice’ movie promotion, a collaboration with Warner Bros.

  1. Other 2017 awards
  • Apex Passenger Choice Awards – “Five Star Global Airline” award
  • Sustainable Business Awards - First Prize for the Fuel Economy Project
  • IMA Italian Mission Awards - “Best Corporate Service Provider Airline Connecting to Africa”
  • Türkiye Bonds&Loans Awards - Awards in Three Categories
  • Türkiye Innovation and Entrepreneurship Week - Innovation Transformation Special Award and Second Prize in Innovation Cycle category
  • Cannes Lions - Silver Lion Award for “Best Brand Collaboration” with Batman v. Superman
  • Epica Awards - “Best Product Placement” Award with Batman v. Superman
  • First Türkiye Golden Brand Awards - “Airline Brand of the Year”

2016 Awards Learn more

  1. Epica Awards - Gold Award for “Batman vs. Superman: Dawn of Justice” Commercial

Turkish Airlines won a gold award in the Product and Product Placement category at Epica, one of the most important advertising competitions in the world, with our 'Batman v. Superman' ad campaign. In the ‘Superman’ advertising campaign, we showed up as a real airline company in the universe of superheroes. The campaign reached 30 million YouTube viewers in addition to 125 million views worldwide.

The global Epica Awards held since 1987, is considered prestigious worldwide, as it is the only competition in the advertising field with a jury comprised of journalists with marketing and communication expertise.

  1. Other 2016 awards
  • Air Transport News - “Airline of the Year”, “Cargo Airline of the Year” and “MRO Company of the Year” awards

2015 awards Learn more

  • Ethical Boardroom Magazine - “Best Corporate Governance”
  • World Finance Magazine - “Company with the Best Corporate Governance” in Türkiye
  • Investor Relations Magazine - “The Company with the Best Investor Relations in Türkiye”
  • Air Cargo News Magazine - "Europe's Best Cargo Airline" to Turkish Cargo
  • Corporate Social Responsibility Association - “Corporate Partnership”
  • US Green Building Council (USGBC) - Turkish Airlines Technic Inc. "Leadership in Energy and Environmental Design" Gold Certificate for HABOM facilities