Miles&Smiles Business Upgrade

Miles&Smiles members can upgrade their cabin class on Turkish and partner flights using their Miles. Elite Plus members also have upgrade voucher privilege. Here you can find the all related information about Miles&Smiles Business upgrade.

마일리지로 업그레이드 더 보기

마일리지로 업그레이드하는 방법은 모든 Miles&Smiles 회원이 마일리지에 대한 대가로 유료 또는 보너스 항공권을 Business Class로 업그레이드할 수 있는 특전입니다.
Miles&Smiles 회원은 웹사이트나 모바일 애플리케이션에서 마일리지 기능을 통해 업그레이드를 사용할 수 있습니다.
마일리지로 업그레이드한 후에는 업그레이드된 클래스의 수하물 허용량 및 승객 라운지 이용이 적용됩니다.
업그레이드된 항공권을 재발권 또는 환불하는 경우에는, 업그레이드 항공권을 먼저 반납한 후 항공권의 환불 및 재발권 조건에 따라 거래가 가능합니다.
마일리지를 사용한 업그레이드는 유료 항공권 및 어워드 항공권에 사용할 수 있습니다.
다른 항공사가 운항하는 코드셰어 항공편에는 마일리지로 업그레이드할 수 없습니다. SAUA(Star Alliance 업그레이드 어워드) 서비스는 Star Alliance 회원 항공사에 제공됩니다.
업그레이드는 Turkish Airlines이 운항하는 항공편에 대해서만 제공될 수 있습니다.
마일리지 업그레이드는 항공편 출발 최소 24시간 전에 완료되어야 합니다. 막바지 업그레이드 서비스는 항공편 출발 24시간 이내에 이용 가능합니다.
마일리지 업그레이드는 Business 객실의 특정 항공권 요금 클래스에만 적용할 수 있습니다.

Elite Plus Complimentary Business Upgrade Learn more

Elite Plus Complimentary Business upgrade is a privilege that Elite Plus members can upgrade their paid or award tickets to Business class.
As of the start of Elite Plus status, the two upgrades must be used in the first and second periods. Each period is 12 months. Rights that are not used by the end of the period lose their validity.
When a Complimentary Business upgrade is used, no Miles will be deducted from the member account.
Elite Plus members with a family membership can use their Complimentary Business upgrade for other members of the family membership.
After the upgrade with Elite Plus Complimentary Business upgrade, baggage allowance and passenger lounge access for the upgraded class will apply.
Elite Plus gift upgrade is only valid for certain fare classes in Business Cabin.

막바지 업그레이드 더 보기

막바지 업그레이드는 이용 가능 여부에 따라 항공편 출발 전 24시간 이내에 마일리지 또는 바우처 업그레이드를 사용하여 항공권을 Business Class로 업그레이드할 수 있는 특전입니다.
모든 Miles&Smiles 회원은 요청된 항공편에 좌석이 있는 경우 막바지 업그레이드 서비스 혜택을 받을 수 있습니다. 일부 공항에서는 운영상의 이유로 해당 서비스가 변경될 수 있습니다.
막바지 업그레이드는 어워드 항공권에도 사용할 수 있습니다.
막바지 업그레이드는 웹 모바일 채널, 콜 센터 및 카운터를 통해 활용할 수 있습니다.

Star Alliance Upgrade Awards (SAUA) Learn more

Star Alliance upgrades can only be made online. Star Alliance upgrades cannot be completed at check-in or when boarding.
In the scope of Star Alliance upgrade awards, it is necessary to apply to the sales office of the operating airline for changes and refunds.
If a reservation with a Star Alliance upgrade is canceled, the Star Alliance upgrade will be canceled automatically and the Miles will be refunded to the member's account.
For any changes (changes to date or route, or cancelation) to be made after a Star Alliance upgrade has been issued for a Turkish Airlines flight, it will be necessary to apply to a Turkish Airlines sales office.
Upgrades can only be issued for the next highest flight class. Two upgrades cannot be applied on the same route.
For a Star Alliance upgrade award requested on a Star Alliance member airline flight, depending on the operating airline's implementation, upgrades from both Economy Class to Business Class, and Business Class to First Class can be made.
On airlines which operate a three-cabin class system, upgrades from Economy Class to Business Class, or Business Class to First Class can be issued.
For flights with two cabin classes, depending on the operating airline's implementation procedure, paid upgrades from Economy Class to Business Class, or from Economy Class to First Class can be issued.
The Star Alliance upgrade award is only valid for certain ticket fare classes. On Turkish Airlines flights, in order to upgrade from Economy Class to Business Class, the ticket fare class must be either Y or B.
Star Alliance upgrade awards cannot be used on discounted, free or award tickets.
Stopovers are not included in the scope of Star Alliance upgrade awards. Upgrades are issued on a route basis. An upgrade award is available for every route.
Star Alliance upgrade awards are only valid on flights operated by Star Alliance member airlines.
Codeshare flights are not included.
Upgrades can be issued no earlier than 355 days before and no later than 24 hours before scheduled departure.
Miles&Smiles members can request Star Alliance upgrade awards for themselves or for a person of their choosing. It is not necessary for the Miles&Smiles member whose Miles were used to fly.
On a single occasion, a Star Alliance upgrade award can be issued for at most four passengers, four Miles&Smiles members using Miles from their accounts, and for one route.
In SAUA, all passengers on the same pnr must be upgraded. SAUA can be requested for a maximum of 4 passengers on the same reservation at one time. If all passengers on the same reservation will not be upgraded, the reservation must be divide.
Alternative reservations are not permitted in the scope of Star Alliance upgrade awards.
With regards to earning Miles, the original ticket class will be taken into account, not the upgraded class.
On certain reservations with specific special requests, a Star Alliance upgrade award will not be permitted. Special requests such as seat selection and special meals must be requested from the airline operating the flight.
The number of Miles required for a Star Alliance upgrade award is equal for adults and children.
Star Alliance upgrade awards cannot be issued for infant passengers under the age of 2.
No upgrade certificate will be requested from passengers using a Star Alliance upgrade award.
The Miles&Smiles upgrade award and Star Alliance upgrade award are distinct features and their conditions and Mile values may differ.
If a passer who has received a Star Alliance upgrade award wishes to make a change to their reservation or cancel a reservation will not be charged a fee to do so.
Passengers must follow these steps when applying for Star Alliance upgrades.

Indicate the number of passengers and number of Miles&Smiles members using Miles from their account.
Enter Miles&Smiles membership number and PIN code.
Enter the name, surname and flight details of the passenger to be upgraded.
Confirm the number of Miles required for the upgrade.
View the Miles debited from the Miles&Smiles account and the upgrade information saved on the reservation.