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办理登机手续

在土耳其航空,我们提供多个办理登机手续的选项,确保乘客快速、顺利地完成办理流程。您也可以轻松办理登机手续,包括到我们的机场值机柜台办理,使用自助服务亭办理,使用电脑、平板电脑或智能手机访问我们的网站办理,或使用我们的移动应用程序办理。

在线办理登机手续

如果您已在线办理登机手续,您可直接前往行李服务台进行行李托运,而无需在其他柜台排队等候,这能大大节省您的时间。如果您使用我们的网站或移动应用程序办理登机手续,则可以将您的移动登机牌发送至您的手机。如果您使用我们的网站办理登机手续,还可以打印您的在线登机牌。由于在不同的机场支持的登机手续办理选项不尽相同,我们建议您阅读在机场办理登机手续选项

对于通过 Turkish Airlines 网站或移动应用办理登机手续的旅客,我们建议您在国内航班起飞前两小时、国际航班起飞前三小时抵达航站楼,以确保有充裕的时间完成机场入境、安检、行李手续以及其他流程。 在线登机手续办理时限为航班起飞前 24 小时开始,航班起飞前 90 分钟截止。
您可以访问我们的常见问题页面来提出问题。

What is self-service check-in?

Self-service check-in gives you the option to check-in at the airport using our self-service kiosks. You can use the Turkish Airlines self-service kiosks to check in quickly at the airport and avoid the lines.

How does self-service check-in work?

Check in with ease by entering your e-bilet number or PNR code at airport kiosks. In addition, you can also use your Miles & Smiles or debit card to access your personal information. The check-in process is complete when you select your seat and receive your boarding pass.

When can I use self-service check-in?

Self-service check-in opens 12 hours before your flight departure time and closes 45 minutes before take-off for domestic flights and 60 minutes before hand for international flights. You can check in a maximum of 8 people with the same booking code (PNR) at one time at our self-service kiosks.


Self-service check-in and checking baggage

After your boarding pass is printed off at the self-service kiosk, you can go straight to the boarding gate if you do not have any baggage. If you do have baggage, you need to check it at the check-in desk before proceeding to your boarding gate.

Self-service check-in with or without baggage for direct and connecting flights

You can use the self-service kiosk to check in for all legs of domestic connecting flights, from start to finish, both with and without baggage. You can also use the self-service kiosk to check in for both outbound and inbound flights if you have no baggage and are returning the same day.

When should I be at the boarding gate after using self-service check-in?

After you have checked in at the self-service kiosk, you need to be at the boarding gate no later than 20 minutes before departure for all flights. Please remember that at some airports it can take a long time to get to the boarding gate.


值机柜台

您可以使用我们的在线工具办理登机手续,也可以遵循以下步骤在机场值机柜台轻松快速地办理:

  1. 前往机场的土耳其航空公司值机柜台。在这里您会见到我们的地勤人员。
  2. 向土耳其航空公司值机柜台工作人员出示您的身份证和护照等所有旅行证件,以及出示与特别情况相关的任何其他文件,例如医生出具的证明。购买了折扣机票的乘客必须在此时向我们的工作人员出示显示他们有资格享受折扣的文件。
  3. 如果您的文件没有问题,我们的工作人员会检查并收纳您的行李。如果您超过了您的行李限额,将适用超重行李流程。有关更多详细信息,请访问我们的行李页。
  4. 行李处理完毕后,我们的工作人员会发给您登机牌,并指引您前往登机口。

在办理登机手续时,除了您的国民身份证之外,您也可以使用驾驶执照、护照或结婚证书等作为身份证明。

对于国内航班,机场的登机手续办理设施将在航班起飞前 45 分钟关闭,对于国际航班则在航班起飞前 60 分钟关闭。 

*该规则可能会因某些站点的地方当局海关而有所不同。 

The check-in counters at Caracas, Lagos and Abuja stations close 120 minutes before.

如果搭乘土耳其航空公司以外的航空公司的航班出行,则可能需要收取其他费用(值机柜台处的登机牌等)。有关其他航空公司的航班申请和其他费用,您可以访问相关的航空公司网站。 

*对于我们由乌克兰国际航空运营的代码共享航班,值机柜台处会收取登机牌费用,而且您需要在相关航空公司网站上免费办理值机。

Online and mobile check-in seat selection on domestic and international flights

在线/移动办理登机手续(起飞前 24 小时至 90 分钟) EcoFly (*, **) ExtraFly PrimeFly 商务舱
24 小时至 6 小时 随机分配座位(标准座位)/付费选座(标准座位、紧急出口座位、更多伸腿空间的座位) 免费选座(标准座位)/付费选座(紧急出口座位、更多伸腿空间的座位) 免费选座(标准座位)/付费选座(紧急出口座位、更多伸腿空间的座位) 商务舱免费选座
6 小时至 90 分钟 随机分配座位(标准座位) 免费选座(标准座位) 免费选座(标准座位) 商务舱免费选座

在航班起飞前 6 小时至 90 分钟期间,购买的标准座位可更换一次。紧急出口座位、更多伸腿空间座位和摇篮可进入座位不可更换。

打印登机牌后,不支持付费/免费选座。

The packages listed in the table, Ecofly, ExtraFly, and PremiumFly, are named as EcoJet, EkstraJet, and KonforJet for AnadoluJet flights. On AnadoluJet flights, extra legroom seats and emergency exit seats are available for PremiumFly (ComfortJet) packages free of charge until up to 90 minutes before the flight.

*Miles&Smiles Elite/Elite Plus members and passengers travelling with the same reservation code (PNR), only on Turkish Airlines flights, have the right to choose the standard seat they wish.

**Tickets without a package, award tickets and international tickets purchased before May 11, 2022 will be considered as EcoFly package flight tickets.

Preferential check-in with Business Class

If you have chosen to travel in Business Class, you can enjoy extra privileges during check-in. You can avoid the lines and gain time by checking in at one of our special Business Class desks at the airport.

Learn more