Hidden disabilities and emotional support needs

We are committed to supporting passengers with hidden disabilities or emotional support needs at every stage of their journey. We offer tailored solutions at the airport and on board to help make your travel experience calmer, safer and more comfortable.

Destinations where you can use the sunflower lanyard service

Domestic Destinations:	International Destinations:
Istanbul, Dalaman, Bodrum, Ankara, Izmir, Alanya, Rize, Gaziantep, Antalya, Konya, Çukurova, Trabzon	Tallinn, Vancouver, Toronto, Montreal, London (LHR–LGW), Manchester, Birmingham, Oslo, Edinburgh, Dublin, Malta, Bari, Dhaka, New Delhi, Mumbai, Tashkent, Samarkand, Almaty, Astana, Aktau, Turkistan, Prague, Ashgabat, Barcelona, Rome, Madrid, Paris, Johannesburg

Guide dogs

Rehber köpekler kabine ücretsiz olarak kabul edilirler. Duygusal destek köpekleri ve rehber köpekler için rezervasyonların kalkış saatinden 48 saat öncesine kadar yaptırılmalıdır. Rehber köpekler, uçuş boyunca kafessiz olarak sahiplerinin ayaklarının dibinde oturmalıdır.

Please ensure that guide dogs have valid health certificates, identification documents and vaccination records, as well as any additional documentation required by the destination country. For more information, please visit our Travelling with Pets page.