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Baggage tracking

You can track the status of baggage which hasn't been delivered yet on this page.

Baggage tracking

Baggage calculator

Find out the details about your baggage allowance before your travel and purchase extra baggage allowance as you wish.

Baggage calculator


Baggage disruption report

Follow the process step-by-step regarding your baggage which you have reported a delay.

Baggage disruption report

Baggage tracking

In case of a possible problem about your baggage, you can report on this page.

Baggage tracking


Free baggage

Please take a look at important information regarding baggage carried on our domestic and international flights.

Free Baggage

Lost and damaged baggage

See the steps you need to take if your baggage is lost, damaged, incomplete or delivered late.

Lost and damaged baggage


Hand baggage

Please see this page for information regarding hand baggage carried with you in the passenger cabin.

Hand baggage

Musical equipment

Music knows no limits! Find out more about allowances for carrying musical equipment on our flights.

Musical equipment


Sports equipment

There's no need to give your passion for sport a break! Find out more about allowances for carrying sports equipment on our flights.

Sports equipment

Restrictions

Find out which substances you can carry on your trip and the conditions of carriage which apply to them.

Restrictions


Passenger and baggage conditions of carriage

Find detailed information about the passenger and baggage conditions of carriage which apply to our flights.

Passenger and baggage conditions of carriage

RFID

RFID Baggage Card

Meet the RFID Baggage Card, helping you solve any issues you may have with your baggage while traveling.

RFID Baggage Card


Please take a look at important information regarding baggage transported on our domestic and international flights before your travel. You can access information related to your baggage allowance for your corresponding flight ticket and other aspects regarding your baggage on this page.