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As a result of the independent audits conducted by APEX under the consultancy of YATES+ based on the criteria of safety, customer well-being, sustainability and guest experience, our brand became the winner of the APEX World Class award, which was granted to only eight airlines this year.
As a result of passenger reviews based on around one million flights, our brand was awarded a "Five-Star Global Airline" by APEX once more this year.
Our brand received Europe's "Best Inflight Entertainment" award at the APEX Passenger Choice Award®, created by APEX under the consultancy of YATES and Partners, considering health safety, sustainability and guest experience criteria.
Turkish Airlines was deemed worthy of 2 awards by APEX, which is considered one of the most reliable and respected aviation organizations in the world with its superior service standard. The awards presented by APEX met with their owners at the Gala dinner held in Istanbul. Our brand won the "Best Food & Beverage" award in Europe, thanks to the unique treats we offer from Turkish and World cuisines on our flights.
Amid the climate crisis posing significant challenges to the aviation sector, Turkish Airlines stands out for its voluntary carbon offsetting platform CO2mission, the use of Sustainable Aviation Fuel (SAF), implementation of in-flight sustainable products, waste management practices, and the sustainable travel experience provided to its passengers.
On the award, Turkish Airlines Chairman of the Board and Executive Committee Prof. Dr. Ahmet Bolat, stated: "Turkish Airlines has set a strategic goal to be among the top three airlines in the world in terms of digitalization within three years. In line with our commitment to becoming a Carbon-Neutral Airline by 2050, our company has included climate change mitigation plans and started the use of Sustainable Aviation Fuel (SAF) since 2022, which we further expanded by adding additional routes in 2023."
Since 2008, Turkish Airlines has undertaken over 100 operational optimization projects to reduce its carbon footprint. In 2022 alone, it achieved a fuel savings of 57,581 tons, mitigating 181,379 tons of greenhouse gas emissions.
The World Finance Sustainability Awards, recognized as an important reference by the global finance and business communities, are presented to organizations that demonstrate the best practices in the three dimensions of sustainability: environmental, economic, and social. World Finance, known for its evaluations, comments, articles, and news compilations regarding global banking, finance, and capital markets, aims to identify the best institutions in each country through assessments conducted by expert jury members since 2008, covering various sectors.
Our Company was awarded the Best Airline in Europe by the reviews from millions of passengers in customer surveys conducted in English, French, Spanish, Russian, Japanese and Chinese, surpassing many major European airlines. We are glad to receive this award for the eighth time and thank our passengers for their feedbacks.
As Turkish Airlines, we are proud to be recognized as the Best Airline in Europe by surpassing many major airlines, and we are also delighted to be awarded the Best Airline in Southern Europe by Skytrax among regional airlines.
We took our place at the top with our business class catering service. As a result of Skytrax audits conducted among more than 150 airlines, we have been awarded the Best Business Class Catering
for our unique recipes selected from Turkish and international cuisine. For detailed information about our catering, please visit our in-flight catering page.
Skytrax, known as the Oscars of Aviation with more than 25 years of experience, has awarded our economy class catering service with the Best Economy Class Catering based on its objective worldwide standards. With this award, we are honoured to announce that our catering is the best everywhere in the world. For detailed information about our catering, please visit our in-flight catering page.
We are proud to have been recognized for our approach on unique experience and our focus on comfort. Skytrax awarded our Economy class seats as the Best Economy Class Seat in Europe. We aim to offer maximum comfort in your travels with our Economy Class seats having entertainment system, adjustable head and foot rests and a seat pitch of up to 78 cm on international flights. For detailed information, please visit our Economy Class page.
As a result of the independent audits carried out by APEX under the consultancy of YATES+ based on the criteria of safety, customer well-being, sustainability and guest experience, our brand became the winner of the World Class Award – granted to only seven airlines in the world. Launched in 2022, World Class airlines have attained international standards of safety well-being, sustainability, service and inclusiveness as evaluated by industry professionals. We are pleased to be recognized with this award for the first time for our long-held understanding that prioritizes harmony and respect for the environment, and never compromises on our quality of service.
We were awarded a "Five-Star Global Airline" as a result of passenger reviews evaluated by APEX (Association for Airline Passenger Experience), one of the world's most reliable and respected aviation organizations.
We were chosen as “Türkiye's Most Technological Airline Brand” at the Tech Brands Turkey awards, organized in cooperation with NielsenIQ Türkiye, where Türkiye's most technological brands are awarded.
2022 Passenger Choice Awards, determined by the votes of 1.2 million passengers were announced at a ceremony held in Dublin. Based on APEX's ratings based on passenger feedback, we were given the Best Food & Beverage Award in Europe. Our Company was also named as the most awarded airline in Europe by winning two awards.
2022 Passenger Choice Awards, determined by the votes of 1.2 million passengers were announced at a ceremony held in Dublin. Based on APEX's ratings based on passenger feedback, we were given the Best Seat Comfort in Europe Award. Our Company was also named as the most awarded airline in Europe by winning two awards.
Our Company was awarded the Best Airline in Europe by the reviews of millions of passengers in customer surveys conducted in English, French, Spanish, Russian, Japanese and Chinese, surpassing many major European airlines.
We added a new one to our catering awards. We were awarded the World's Best Business Class Onboard Catering by Skytrax for the unique recipes selected by Turkish Do&Co from Turkish and international cuisines.
Our brand that always offers the best services and products to its passengers with its unique experience approach, was named the Best Airline in Southern Europe among regional airlines.
Our brand that offers high quality service not only in Business Class but also in Economy Class, was awarded the Best Economy Class in Europe.
(One of the Top 3 Global Airlines)
Condé Nast Traveler, the world-renowned travel and lifestyle magazine based in New York & London, named our brand “One of the Top 3 Global Airlines” in its annual "Readers' Choice" survey.
Business Class Amenity Kit - Hackett London
Premium Economy / Economy Amenity Kit –Culture Series
PAX International and PAX Tech announced the winners of the 2022 PAX International Readership Awards at a special ceremony in Hamburg. Our brand was awarded for its travel sets Hackett London and Culture series.
In 2021, Turkish Airlines was named a “Five Star Global Airline” by APEX (the Airline Passenger Experience Association), considered one of the world’s most reliable and respected aviation organizations. We are pleased to be recognized by APEX for the comfort we offer above the clouds and the passenger satisfaction we provide.
APEX (Airline Passenger Experience Association) and Simplifyling, the Highest Degree in Health Safety
As a result of our compliance with Health Safety Standards and our rigorous hygiene measures, we were assessed at Diamond Standard – the highest level possible – by the APEX/SimpliFlying partnership. Fewer than 10 airlines achieved Diamond-level standards.
With the new airport’s customer touch points (lounges, check-in islands, ticket service offices, etc.) and with in- flight experience designs (new Business and Economy Class cabin design and in-flight products), we were selected as the “Best Designed Airline Europe 2021” at the TheDesignAir awards, which recognize creativity and innovation.
Fast Company magazine, together with Turkcell Global Bilgi, launched a customer experience survey in 2020. With a total of 6,319 people participating in the survey and with 15,130 brands discussed, the best of the sector in each sector is selected. In our field, we once again ranked first in this survey.
Airline assessments for 2020 were announced by APEX (Airline Passenger Experience Association) at the awards ceremony held in Los Angeles on September 9, 2019. Turkish Airlines was rated a “Five Star Global Airline” by APEX, the third consecutive year that we have received this designation. The ratings are determined solely through passenger feedback submitted through the TripIt application. The 2020 ratings included passenger feedback from more than one million flights on nearly 600 airlines worldwide between July 2018 and June 2019. The TripIt app is the top-rated travel organization app.
As the Turkish Airlines family, we commemorated the 100th anniversary of the establishment of the Turkish Grand National Assembly on April 23, 1920 (National Sovereignty and Children’s Day) with a flight on a historic route: during this flight, our pilots unfurled the world’s largest flag in the sky. Approximately 10 million people requested and received souvenir tickets for the flight. Together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun, with the TK1919 flight on May 19 (Commemoration of Atatürk, Youth and Sports Day). Our Historical Journey was recognized with Crystal and Silver awards at the Crystal Apple Awards.
To commemorate the 100th anniversary of the establishment of the Turkish Grand National Assembly, we carried out one of the most meaningful flights in our history. Taking place on April 23, National Sovereignty and Children's Day, we drew the world’s largest flag over our country – with its crescent moon and star – during a two-hour flight.
Under the command of Captain Öner Samyel and Captain Murat Gülkanat, at 09.40, the TC-JJF registered Boeing 777-300(ER) aircraft took off from Esenboğa Airport with the flight number TK1920.
Numerous people avidly followed the flight via Flightradar24, the live air traffic site with flight tracking data. As well, the flight garnered wide press coverage and high engagement across all social media platforms; updates were shared by hundreds of thousands of social media users and the flight was a globally trending topic on Twitter.
This flight gained Turkish Airlines a Silver and a Bronze award at the Crystal Apple Awards. The Crystal Apple awards, an annual event organized by the Association of Advertisers, recognizes the successful work of individuals and institutions throughout the advertising industry.
The Crystal Apple is among the most prestigious award ceremonies held in Türkiye for the advertising industry. The Crystal Apple Awards, an annual event organized by the Association of Advertisers, recognizes the successful work of individuals and institutions throughout the advertising industry. As Turkish Airlines, we were recognized with a Bronze award in the Service category for the project Brand Flying on social media in the No Flights Period.
As the Turkish Airlines family, we unfurled the World’s Biggest Flag in the Skies on the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 (Commemoration of Atatürk, Youth and Sports Day). Our Historical Journey was recognized with one Felis award and four Achievement awards at the Mediacat Felis Awards.
Mediacat Felis Awards - TK1920 World’s Biggest Flag in the Skies: Felis and Achievement Awards To commemorate the 100th anniversary of the establishment of the Turkish Grand National Assembly, we carried out one of the most meaningful flights in our history. Taking place on April 23, National Sovereignty and Children's Day, we unfurled the world’s biggest flag over our country – with its crescent moon and star – during a two-hour flight.
Under the command of Captain Öner Samyel and Captain Murat Gülkanat, at 09.40, the TC-JJF registered Boeing 777-300(ER) aircraft took off from Esenboğa Airport with the flight number TK1920.
Numerous people avidly followed the flight via Flightradar24, the live air traffic site with flight tracking data. As well, the flight garnered wide press coverage and high engagement across all social media platforms; updates were shared by hundreds of thousands of social media users and the flight was a globally trending topic on Twitter.
With this feat, Turkish Airlines was recognized with one Felis and one Achievement award at the Mediacat Felis Awards.
As the Turkish Airlines family, we unfurled the World's Largest Flag to the sky on the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 (Commemoration of Atatürk, Youth and Sports Day). The Turkish Airlines TK1919 Historical Journey was recognized with the 11th Term Champion award in the Instachamp competition, held in partnership with MediaCat and Instagram Türkiye. In this competition, the marketing communication performance of advertisements on Instagram at certain date intervals is evaluated and rewarded.
In surveys conducted by Fast Company to assess the maturity level of customer experience from the customer’s perspective, several Turkish brands were selected as the Best of 15 Sectors in Customer Experience. As Turkish Airlines, we were deemed worthy of the Experience Leaders award in the aviation sector.
As the Turkish Airlines family, we unfurled the world’s biggest flag in the skies for the 100th anniversary of April 23. Approximately 10 million people requested and received souvenir tickets for
Flight TK1919 and, together with our passengers, we once again carried out a “Dedicatory Flight with the Most Passengers in the World” to Samsun on May 19 . With this work, we won the “Digital
Marketing Campaign of the Year” award at the Webrazzi Awards.
At TheDesignAir awards, Turkish Airlines was selected as the “Best Design Airline Europe 2019” in recognition of our new airport customer touch points (lounges, check-in islands, ticketing offices, etc.) and in-flight experience designs (Dreamliner B787-9 Business and Economy Class and in-flight products). TheDesignAir awards recognize creativity and innovation.
At the ALFA Awards Ceremony in 2019, Turkish Airlines was named the “Customer Brand” of the year. This award is presented to the brands that manage the best customer experience and thus establish a sustainable relationship with their customers, as evaluated by a jury of consumers.
The annual Travel Plus event recognizes outstanding travel sets and amenities kits distributed by global-scale airline companies. On April 7, the Travel Plus 2019 awards were announced: Turkish Airlines received three awards in total for our Versace Amenity Kit, the Kültür Inc. Relax Set and the Kangal Children’s Kit.
Turkish Airlines received the “Best Mobile Application” award, presented in this category for the first time by Altın Spider. Facilitating the travel lives of our users, we are proud and excited that our mobile application is the first winner of such a meaningful award! We continue to develop this mobile application, the first step into the comfort of travel for our passengers.
Turkish Airlines won the 'Silver' award in the field of interactive kiosks with our 'Flight Tracker' application, which allows us to track our planes on a world map with real-time data and effectively displays our wide flight network.
In addition to being named "Europe's Best Airline" for six consecutive years, Turkish Airlines has also been awarded by the American Communication Professionals League for our achievements in communication and public relations.
The winners of the 2017 LIMA International Licensing Awards were announced at the Licensing Expo's opening night in Las Vegas on May 23. At the event, where 125 out of 461 exhibitors from 10 countries were nominated, LIMA President Charles Riotto described this year's winners as “first-class licensing programs and products from the global industry”. We were also deemed worthy of the "Best License Promotion" award for our ‘Batman v Superman: Dawn of Justice’ movie promotion, a collaboration with Warner Bros.
Turkish Airlines won a gold award in the Product and Product Placement category at Epica, one of the most important advertising competitions in the world, with our 'Batman v. Superman' ad campaign. In the ‘Superman’ advertising campaign, we showed up as a real airline company in the universe of superheroes. The campaign reached 30 million YouTube viewers in addition to 125 million views worldwide.
The global Epica Awards held since 1987, is considered prestigious worldwide, as it is the only competition in the advertising field with a jury comprised of journalists with marketing and communication expertise.