Passengers who upgrade their flight class to Business Class are entitled to a refund on their seat purchase in Economy Class. A paid seat refund is automatically performed for class upgrades performed via the website, mobile app, call center and sales offices (paid with virtual POS).
如果乘客不使用升舱,将不予退还升舱费用。
若升舱服务是用里程购买的,相关里程将有偿退还。
由于 Turkish Airlines 造成的状况而无法从 Business Class 升舱中受益的乘客,可以申请退还购买升舱服务的费用和里程退款。
Cabin upgrades purchased for domestic and international flights do not include the Lounge service.