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    Dear Passengers, 

    Stopover Free Accommodation Service has been temporarily suspended as a precaution to Corona Virus (COVID-19) as of 13th of March, 2020. 

    Thank you for your understanding.


    Best part of the journey: Stopover in Istanbul

    There's no point in stopping in Istanbul if you can't enjoy the city, so take advantage of the chance to stopover and enjoy yourself in the city. See the legendary views of the Bosphorus, spectacular palaces, and a rich variety of shopping and entertainment. Enjoy all Istanbul has to offer, and thanks to Turkish Airlines, stay in some of the city's best hotels free of charge.

    STOPOVER IN ISTANBUL

    What is the Stopover In İstanbul?

    A stopover is where you stop in a city on the way to your final destination, and spend more than 20 hours in that city before continuing your journey. With a stopover, you can discover Istanbul while waiting for your next flight.

    What is a stopover?
    How does a stopover work?

    How does a stopover work In İstanbul ?

    You can benefit from stopover free accommodation service by sending an e-mail to the mail address in the following table designated according to your departure point stating your name & surname, reservation code (PNR) or ticket number, date range for the anticipated accommodation, preferred room type (single, double or triple), telephone and e-mail address at least 72 hours before your first flight.

    Free accommodation

    You can stay in a five star hotel for two days on Business Class trips, and in a four star hotel for one day on Economy Class trips, free of charge. You can enjoy the city to the fullest extent at Istanbul’s exclusive hotels which we collaborating with. For more information or to request a hotel voucher, please see the contact details listed in cities and countries in the scope of stopovers table below.

    Free accommodation

    STOPOVER IN ISTANBUL


    What is the Stopover In İstanbul?

    A stopover is where you stop in a city on the way to your final destination, and spend more than 20 hours in that city before continuing your journey. With a stopover, you can discover Istanbul while waiting for your next flight.

    What is a stopover?
    How does a stopover work?

    How does a stopover work In İstanbul ?

    You can benefit from stopover free accommodation service by sending an e-mail to the mail address in the following table designated according to your departure point stating your name & surname, reservation code (PNR) or ticket number, date range for the anticipated accommodation, preferred room type (single, double or triple), telephone and e-mail address at least 72 hours before your first flight.

    Free accommodation

    You can stay in a five star hotel for two days on Business Class trips, and in a four star hotel for one day on Economy Class trips, free of charge. You can enjoy the city to the fullest extent at Istanbul’s exclusive hotels which we collaborating with. For more information or to request a hotel voucher, please see the contact details listed in cities and countries in the scope of stopovers table below.

    Free accommodation
    Istanbul adventure

    Istanbul adventure

    Starting your trip with Istanbul is a fantastic idea! With a stopover, you can discover İstanbul with Turkish Airlines Stopover Free Hotel Service. You could take a relaxing break before your business trip, and make those final preparations or key decisions while relaxing with the views of the Bosphorus.
    Free accommodation

    Free accommodation

    Are you ready to stay in some of Istanbul's best hotels absolutely free? Turkish Airlines will transform your stopover into an Istanbul adventure. You’ll receive free accommodation for two days in a five star hotel on Business Class trips, and for one day in a four star hotel on Economy Class trips.
    E-visa application

    Visa and e-visa

    To learn more about the visa regime which applies to your country, please visit the Republic of Turkey Ministry of Foreign Affairs website. Depending on your nationality, you may be able to apply for a visa online for a fee. Visit the Republic of Turkey Electronic Visa Application System webpage and apply for your e-visa in around three minutes.

    TERMS AND CONDITIONS

    • Stopovers apply for the cities and countries in the scope of stopovers indicated in the table above.
    • Stopover is only available for passengers transferring via Istanbul Airport(IST) or Sabiha Gokcen Airport (SAW). Outbound and inbound flights should be through Istanbul
    • All flights should be included to the destinations given in the table in order to benefit from stopover free accommodation service.
    • Free accommodation is available for round-trip tickets. Free accommodation can be used on the outbound or return journey.
    • Visa fees, the cost of travel around the city, and cost of travel between the airport and hotel are borne by the passenger.
    • Passengers wishing to benefit from stopover free accommodation service should prefer a transit duration between two flights lasting 20 hours or more.
    • Free accommodation is only available for flights operated by Turkish Airlines. Passengers can take advantage of free accommodation using their ticket number only ıf issued by Turkish Airlines stock number starting 235
    • In order to benefit from stopover free accommodation service, application must be sent to the relevant country’s e-mail address at least 72 hours before the first flight. You can obtain more information in How does stopover work? section.
    • Passengers using stopover free accommodation service cannot benefit from TourIstanbul service at the same time.
    • In order to benefit from stopover free accommodation service, all outbound and inbound destinations of the flight shall be included to the ‘Stopover Destinations’ list. For example: In a travel with the following flights: Kazan - Istanbul - Munich / Chisinau - Istanbul - Kazan, passengers cannot benefit from free accommodation service between Kazan - Munich routes as Chisinau is not included to the ‘Stopover Destinations’ list.
    • Passengers without any hotel vouchers cannot benefit from free accommodation service.
    • Boarding pass and hotel voucher must be presented during check-in to the hotel.
    • After obtaining hotel voucher for extra accommodation, you can benefit from the special fares of Turkish Airlines by directly contacting with the hotel.
    • The hotel options provided are subject to the availability of Turkish Airlines contracted hotels.
    • We are providing 1-night stay in a 4-Star hotel for Economy Class and 2 nights stay in a 5-Star hotel for the Business Class.
    • Passengers that get a involuntary ticket reissue due to a flight cancellation for operational reasons, cannot benefit from the stopover accommodation service.
    • Departure and return country of the round trip must be the same for a stopover to apply.For example, Following flights are eligible for stopover: New York – Addis Ababa – Accra – New York Passenger departs from and return to same country which is US and both Addis Ababa and Accra included into destination list as they are located in Africa. If passenger goes to Africa and return from another city which is not included into destination list, passenger would not be able get advantage from stopover service.
    • Hotel vouchers are non-changeable after once voucher is issued by system.
    • Free accommodation is subject to Hotel availability and Turkish Airlines has the right to change terms and conditions at any time.
    • Passengers traveling with AnadoluJet cannot benefit from the Stopover Accommodation service.

    Cities and countries in the scope of stopovers
    Departure points Arrival points E-mail Telephone
    Algeria America Region, Asia-Far East, Middle East freehotelalgeria@thy.com +21 366 907 8308
    Australia Balkans, Europe, Middle East, Turkey domestic routes freehotelaustralia@thy.com +61 2 9255 9900
    Azerbaijan America Region (USA, Canada, Mexico, Colombia, Venezuela, Panama, Cuba, Argentina and Brazil), Asia & Far East, Africa, Russia, Ukraine, Saudi Arabia, United Arab Emirates, Israel, London, Norway, Sweden, Denmark, Finland, Frankfurt, Barcelona, ​​Estonia, Latvia, Lithuania freehotelazerbaijan@thy.com +994 12 404 10 51
    Belarus Asia-Far East, Middle East, North Africa, Sub-Saharan Africa, Southern Europe, America Region freehotelbelarus@thy.com +375 17 3272555
    China (PVG, XIY, CAN, PEK) America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe, Africa, Middle East freehotelchina@thy.com +86 10 6465 1867
    Denmark America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehoteldenmark@thy.com +45 33 38 0849
    Estonia Asia & Far East and Eastern Africa, Southern Europe, America Region, Middle East, Eastern Europe freehotelestonia@thy.com +372 623 1111
    Ethiopia USA, Canada, Amsterdam, Moscow, Geneva, Stockholm freehotelethiopia@thy.com +251 11 662 7781
    Finland America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelfinland@thy.com +358 9 774 518 15
    Ghana Europe, America Region, Asia-Far East, Beirut, Israel
    freehotelghana@thy.com +233 302 73 45 60
    Greece Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, North Africa, Sub-Saharan Africa freehotelgreece@thy.com +30 210 985 00 76
    Ireland Asia, Far East, Africa, Middle East freehotelireland@thy.com +353 1 844 79 20
    India America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe and Middle East
    freehotelindia@thy.com + 91 124 4193000
    Iran America Region, Asia-Far East, Eastern Europe, North Europe, Balkans, United Kingdom, Africa, Austria, France, Germany, Hungary, Italy, Netherlands, Spain freehoteliran@thy.com +98 21 235 46
    Italy America Region, China, Malaysia, India, Thailand, Japan, Russia, United Arab Emirates, Israel, Egypt, Oman, Lebanon, Sri Lanka, South Africa, Jordan, South Korea freehotelitaly@thy.com +39 02 36563813
    Ivory Coast Europe, America Region, Asia-Far East, Beirut, Israel, Medina
    freehotelivorycoast@thy.com +225 88 37 31 08
    Japan Europe, Middle East, Africa freehoteljapan@thy.com +81 3 3435 0421
    Kazakhstan America Region, South Africa, Bulgaria, Montenegro, Georgia, Azerbaijan, Moscow, St. Petersburg, Belarus, Turkmenistan, Egypt, Greece, Kiev, Thailand, Hong Kong, India, United Kingdom, Ireland, Schengen Countries, Tel Aviv, Dubai, Doha, Bahrain freehotelkazakhstan@thy.com +7727 250 6219
    Kuwait America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Europe, Balkans, Asia Far East, Africa, Middle East, Cyprus freehotelkuwait@thy.com +965 18 849 18
    Latvia Asia & Far East, Middle East, Africa, America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil, Mexico) and South Europe, Eastern Europe, Balkans freehotellatvia@thy.com +371 673 59441
    Lithuania Asia & Far East, Middle East and America Region (USA, Canada, Colombia, Venezuela, Panama, Cuba, Argentina, Brazil, Mexico), South Europe, Africa, Georgia freehotellithuania@thy.com +370 521 90 725
    Malaysia Europe, Middle East, Africa, America Region freehotelmalaysia@thy.com +60 3 2164 0849
    Morocco Middle East & Cyprus, Saudi Arabia (Hajj & Umrah), Asia & Far East, Eastern Europe and the Balkans, Sub-Saharan Africa, Sudan, Egypt, Greece, France, Malta, Belarus, Russia, Switzerland, Czech Republic, Hungary, Austria, Sweden, Norway and Cuba freehotelmorocco@thy.com +212 522 640 507
    Nigeria Asia-Far East, Middle East, America Region freehotelnigeria@thy.com +234 1 277 22 30-32
    Norway America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelnorway@thy.com + 47 930 85 235
    Oman America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, Ireland, North Africa, Europe, Balkans, Jordan, Lebanon, Tanzania, Ethiopia, Kenya, Georgia, Azerbaijan, Russia freehoteloman@thy.com +968 2476 5074
    Pakistan USA, United Kingdom, Ireland, Schengen countries, Canada, Saudi Arabia (Hajj, Umrah), Azerbaijan freehotel@thy.com +92 21 384 02 333
    Portugal Asia-Far East, Middle East, Africa, Europe, Balkans freehotelportugal@thy.com +351 213163121
    Qatar Europe, Balkans, North Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Cyprus, Mauritania, Ghana and Ethiopia freehotelqatar@thy.com +974 3030 4712
    Russia America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), Asia-Far East, Africa, Spain, Italy, France, Germany, Portugal, Greece, Lebanon, United Arab Emirates, Georgia, Malta, Israel, Prague, Vienna, Belgrade, Baku, Bucharest, Jordan, Croatia, Iran, Saudi Arabia, Bulgaria, Hungary, Central Europe, Middle East, Northern Europe, Balkans freehotelrussia@thy.com +7495 980 5207
    Serbia Brazil, Argentina, Cuba, USA, Canada, Russia, Ukraine, Portugal, United Arab Emirates, Iran, India, Israel, Oman, Uzbekistan, Nepal, Sri Lanka, Maldives, Thailand, Egypt, Algeria, Tunisia, Morocco, Tanzania, Mauritius, Seychelles freehotelserbia@thy.com +381 11 209 72 25
    South Africa Asia-Far East, America Region, United Kingdom, Ireland, Europe, Saudi Arabia (Hajj, Umrah), Middle East, North Africa  freehotelsouthafrica@thy.com +27 21 936 3448
    Spain Middle East, Asia-Far East, Eastern Europe, Balkans, North Europe, Sub-Saharan Africa, America Region (USA, Canada, Argentina, Brazil, Colombia, Panama, Cuba, Venezuela, Mexico), United Kingdom, North Africa, Greece freehotelspain@thy.com +34 91 758 23 35
    Sweden America Region, Asia-Far East, Africa, Middle East, Eastern Europe, Balkans freehotelsweden@thy.com +46 8 120 95 115
    Tanzania Asia-Far East, Middle Europe, North Europe, America Region, Lebanon, United Arab Emirates, Tehran, Najaf, Oman, Paris, Lyon, Israel, Saudi Arabia, United Kingdom freehoteltanzania@thy.com +255 754 933 000
    Thailand Europe, Middle East, Africa, America Region freehotelthailand@thy.com +662 091 0300
    Tunisia America Region, United Kingdom, Africa, Asia-Far East, Middle East, Sweden, Finland, Norway, Russia, Ukraine, Belarus, Poland, Romania, Greece, France freehoteltunisia@thy.com +216 71 960 999
    United Kingdom Asia, Far East, Africa, Middle East freehoteluk@thy.com +44 207 471 6640
    Ukraine America Region, Europe, United Kingdom, Ireland, Seychelles, Mauritius, Georgia , Azerbaijan, Thailand, Israel, China, Maldives, Dubai, Morocco, Russia, Egypt, Indonesia, Japan, Kazakhstan, Turkmenistan, Kyrgyzstan, Uzbekistan, Tajikistan, Hong Kong, Mexico, Singapore, India, Vietnam, Malaysia, United Arab Emirates freehotelukraine@thy.com +38 044 289 44 00
    USA  Africa, Eastern Europe, Balkans, Southern Europe, Pakistan, India, Bangladesh, Russia, Iran, Kazakhstan, Lebanon, Jordan, Afghanistan, Nepal freehotelusa@thy.com  +1 703 992 0476

    The world’s favorite on your way

    Stopover in Istanbul, and set yourself off on an unforgettable adventure!

    As the gateway between Europe and Asia, Istanbul is a fantastic place for a stopover. Dozens of countries are just a few hours away from Istanbul, providing the perfect place for a break on your trip. Be sure not to leave before you've seen the wonder of two continents combined, the stunning views of the Bosphorus, and the vibrant, colorful city.
    Discover Istanbul

    The world’s favorite on your way

    Stopover in Istanbul, and set yourself off on an unforgettable adventure!

    As the gateway between Europe and Asia, Istanbul is a fantastic place for a stopover. Dozens of countries are just a few hours away from Istanbul, providing the perfect place for a break on your trip. Be sure not to leave before you've seen the wonder of two continents combined, the stunning views of the Bosphorus, and the vibrant, colorful city.
    Discover Istanbul
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